SUPPORT

Inquiry

  • Product Inquiry (Do you have a product related question? Need a quote on a product?)

  • Technical Inquiry (Do you need technical assistance with your product?)


  • Customer Service Inquiry (Need help determining if a part is in stock?)
    Chat with customer service (click image to activate chat once it loads)
    Our customer service hours are 8:30AM TO 5:00 PM EST.
Please feel free to contact us, if you have any questions about our products, service or support.

Sales Representative Search - US only

To locate the Shimadzu representative(s) closest to you, by zip code

Training

Are you looking for the training section of our website? Click here to learn more.

Virtual Advisor

Shimadzu has launched its interactive "Virtual Advisor" websites to further enhance customer service.

Tutorials

Fundamentals of GC/MS – Click here to learn more.

Mailing Address

Shimadzu Scientific Instruments
7102 Riverwood Drive
Columbia, MD 21046
U.S.A.
Phone Number: 1-800-477-1227
Fax Number: 410-381-1222