TOC-VCPN Maintenance & Troubleshooting

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<div class="container"><h1 class="title">8-Port Valve Leaks</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-l/common/8PV-960x450-still-en_0.jpg" alt="8-Port Valve Leaks"></div> Look for leaks near the base of the 8-port valve and the top of the syringe. If leaks appear here, the syringe may not be fully inserted. DO NOT over tighten. Verify that all of the tubes connected to the 8-port valve are finger tight and leak free. Replace the tubing to the 8-port valve as necessary. <div class="ts-question">Is liquid leaking from the bottom of the 8-port valve?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Syringe Replacement - CPN (470)]]</span> <span class="btn-no">[[No->Catalyst (3735/3360)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">8-Port Valve Leaks</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/maintenance/8PV-960x450-still-en.jpg" alt="8-Port Valve Leaks"></div> Look for leaks near the base of the 8-port valve and the top of the syringe. If leaks appear here, the syringe may not be fully inserted. DO NOT over tighten. Verify that all of the tubes connected to the 8-port valve are finger tight and leak free. Replace the tubing to the 8-port valve as necessary. <div class="ts-question">Is liquid leaking from the bottom of the 8-port valve?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Syringe Replacement - CPH (2758)]]</span> <span class="btn-no">[[No->Leak and Clog Check (3722)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">8-Port Valve Movement</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-l/common/PhotoPlate-960x450-still.jpg" alt="8-Port Valve Movement"></div> Check the photo interrupt plate (circled) for movement during the injection and rinse sequence. The fluororesin rotor of the 8-port valve gradually becomes worn and scratched after prolonged use with samples containing suspended particles. Symptoms of a damaged rotor include liquid droplets around the top of the valve, poor reproducibility, or bubbles in the syringe. <div class="ts-question">Is the photo-interrupt plate on the 8-port valve moving properly?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Injector Spray Pattern (3283/3352/3833)]]</span> <span class="btn-no">[[No->8-Port Valve Rotor Replacement - CPN (444)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">8-Port Valve Rotor Replacement - CPN </h1> <div class="center"><iframe width="800" height="450" src="https://www.youtube.com/embed/l5xVjx0-dEE?rel=0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen></iframe></div> <h3>Procedures</h3><ol> <li>Open the door and note the position of the O mark.</li> <li>Loosen and remove the nut using the provided wrench.</li> <li>Remove the rotor drive component and hang it on the right side of the plunger.</li> <li>Remove the retaining nut and spring-equipped rod using the provided wrench.</li> <li>Use pliers to pull the old rotor up out of the 8-port valve.</li> <li>Insert a new rotor with the rotor hole matching the original position of the O mark.</li> <li>Replace the spring-equipped rod and tighten the retaining nut.</li> <li>Replace the rotor drive component.</li> <li>Tighten the retaining nut on the rotor drive component.</li> <li>Close the door and perform syringe pump zero detection before analysis.</li> </ol> <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">ASI Flowlines</h1> <div class="center"><iframe width="800" height="450" src="https://www.youtube.com/embed/2zqDHNuz6eA?rel=0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen></iframe></div> <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Acid Delivery Inspection</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-l/common/SSM_AcidDisp-960x450-still.jpg" alt="Acid Delivery Inspection"></div> <h3>Verify that the acid level is adequate in the acid dispenser bottle. Place a sample boat in the IC sample port. Close the sample port cover and dispense the acid. Open the sample boat and examine the sample boat for acid.</h3> <h3>Warnings</h3><img class="warning" style="float: left;" src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/virtual-advisor-warning-icon.png" alt="warning-icon"><strong>CAUTION: Phosphoric acid is highly corrosive. Use care to avoid touching or spilling during handling.</strong> <div class="ts-question">Is acid correctly injected into the IC sample boat?</div> <div class="buttons"><span class="btn-yes"><a href="https://www.ssi.shimadzu.com/forms/tech-support/index.html?product_category=VirtualAdvisor&product_name=TOC-V&page=webform_start">Yes</a></span> <span class="btn-no">[[No->Acid Dispenser Testing - SSM (511)]]</span> <span class="btn-back"><<back "Back">></span> </div></div>

<div class="container"><h1 class="title">Acid Dispenser </h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-l/common/SSM_AcidInsp-960x450-still-en.jpg" alt="Acid Dispenser"></div> <h3>Connect the acid dispenser as shown to avoid gas or acid leaks. It is recommended that an empty sample boat be stored in the IC port to catch any acid that may leak from the dispenser.</h3> <h3>Warnings</h3><img class="warning" style="float: left;" src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/virtual-advisor-warning-icon.png" alt="warning-icon"><strong>CAUTION: Phosphoric acid is highly corrosive. Use care to avoid touching or spilling during handling.</strong> <div class="ts-question">Is the IC reaction acid dispenser correctly connected to the SSM-5000A?</div> <div class="buttons"><span class="btn-yes">[[Yes->Acid Delivery Inspection (4205)]]</span> <span class="btn-no">[[No->Acid Dispenser (4203)]]</span> <span class="btn-back"><<back "Back">></span> </div></div>

<div class="container"><h1 class="title">Acid Dispenser Testing - SSM</h1> <div class="center"><iframe width="800" height="450" src="https://www.youtube.com/embed/KxxLMMGaLWo?rel=0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen></iframe></div> <h3>Procedures</h3><ol> <li>Fill the acid bottle with water.</li> <li>Open the IC sample port.</li> <li>Place a sample boat in the IC sample port.</li> <li>Slide the IC sample port closed.</li> <li>(Push rod remains in SAMPLE CHANGE position.)</li> <li>Dispense water.</li> <li>Open the IC sample port.</li> <li>Examine the sample boat for the presence of water.</li> <li>If present, replace the water with acid and purge the lines.</li></ol> <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Acid Level</h1> <div class="center"><iframe width="800" height="450" src="https://www.youtube.com/embed/iEZjhOBa7O4?rel=0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen></iframe></div> <h3>Warnings</h3><img class="warning" style="float: left;" src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/virtual-advisor-warning-icon.png" alt="warning-icon"><strong>CAUTION: Hydrochloric acid is a hazardous chemical. Use precautions to avoid contact when handling this substance.</strong> <h3>Procedures</h3><ol> <li>Verify that there is enough acid to complete the analysis.</li> <li>To replenish the acid, fill a suitable bottle with 2M hydrochloric acid.</li> <li>Insert the acid intake tubing into the hole in the bottle cap.</li> <li>Place a wire clamp on the tubing at about 100 mm from the tip.</li> <li>Check that the tip of the tubing reaches nearly to the bottom of the container.</li> <li>Place the cap on the acid bottle.</li> </ol> <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Acid Level - ASI</h1> <div class="center"><iframe width="800" height="450" src="https://www.youtube.com/embed/_gIlSng-LdA?rel=0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen></iframe></div> <h3>Warnings</h3><img class="warning" style="float: left;" src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/virtual-advisor-warning-icon.png" alt="warning-icon"><strong>CAUTION: Hydrochloric acid is a hazardous chemical. Use precautions to avoid contact when handling this substance.</strong> <h3>Procedures</h3><ol> <li>Check that there is enough acid at the main unit to do the analysis.</li> <li>To replenish the acid, fill the bottle with 2M hydrochloric acid.</li> <li>Secure the bottle in the clip on the left of the TOC-V behind the dilution water bottle.</li> <li>Insert the acid intake tubing into the hole in the bottle cap.</li> <li>Place a wire clamp on the tubing at about 100 mm from the tip.</li> <li>Check that the tip of the tubing reaches nearly to the bottom of the container.</li> <li>Place the cap on the acid bottle.</li> </ol> <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Acid Level - SSM</h1> <div class="center"><iframe width="800" height="450" src="https://www.youtube.com/embed/vLPbCu7SnfY?rel=0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen></iframe></div> <h3>Warnings</h3><img class="warning" style="float: left;" src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/virtual-advisor-warning-icon.png" alt="warning-icon"><strong>CAUTION: Phosphoric acid is a hazardous chemical. Use precautions to avoid contact when handling this substance.</strong> <h3>Procedures</h3><ol> <li>Diluted phosphoric acid (1:2) is used for total surface contact in IC analysis.</li> <li>Verify that there is a sufficient volume of acid for the day's analyses.</li> <li>If necessary; add diluted (1:2) phosphoric acid to the bottle.</li> </ol> <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Baseline Fluctuation</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/tnm-1-ready-state/TNM_BaseFluct_CP.jpg" alt="Baseline Fluctuation"></div> <h3>OK is displayed when the baseline fluctuation has stabilized. The baseline should stabilize in about 30 minutes. If the baseline does not stabilize in 30 minutes, it may be electronic interference or light may be leaking into the chemiluminescence detector. If OK is not displayed for baseline fluctuation in 30 minutes, the detector gasket may need to be replaced.</h3> <div class="ts-question">Is the baseline position fluctuation acceptable?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Baseline Noise (4246)]]</span> <span class="btn-no">[[No->Detector Gasket Replacement - TNM-1 (2776)]]</span> <span class="btn-back"><<back "Back">></span> </div></div>

<div class="container"><h1 class="title">Baseline Noise</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/tnm-1-ready-state/TNM_BaseNoise_CP.jpg" alt="Baseline Noise"></div> <h3>OK is displayed when the baseline noise shown on the screen deviates less than 3 screen pixels. The baseline noise should fade in about 30 minutes. If the baseline does not stabilize in 30 minutes, it may be electronic interference or system contamination. If OK is not displayed for baseline noise in 30 minutes, press Contact Shimadzu for technical assistance.</h3> <div class="ts-question">Is the baseline position noise acceptable?</div> <div class="buttons"> <span class="btn-yes"><a href="https://www.ssi.shimadzu.com/forms/tech-support/index.html?product_category=VirtualAdvisor&product_name=TOC-V&page=webform_start">Yes</a></span> <span class="btn-no"><a href="https://www.ssi.shimadzu.com/forms/tech-support/index.html?product_category=VirtualAdvisor&product_name=TOC-V&page=webform_start">No</a></span> <span class="btn-back"><<back "Back">></span> </div></div>

<div class="container"><h1 class="title">Baseline Position</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/tnm-1-ready-state/TNM_BasePos_CP.jpg" alt="Baseline Position"></div> <h3>OK is displayed when the baseline position is between 2-5 mV. The baseline should stabilize in about 30 minutes. If the baseline does not stabilize in 30 minutes, it may be electronic interference or the light receiving window may be dirty or light may be leaking into the chemiluminescence detector. If OK is not displayed for baseline position in 30 minutes, the detector gasket may need to be replaced.</h3> <div class="ts-question">Is the baseline position parameter acceptable?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Baseline Fluctuation (4243)]]</span> <span class="btn-no">[[No->Detector Gasket Replacement - TNM-1 (2776)]]</span> <span class="btn-back"><<back "Back">></span> </div></div>

<div class="container"><h1 class="title">Baseline Stability</h1> <div class="center"><iframe width="800" height="450" src="https://www.youtube.com/embed/DHRTWKcADMw?rel=0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen></iframe></div> <h3>Procedures</h3><ol> <li>The TOC-V continuously monitors baseline fluctuation, noise and position.</li> <li>The READY lamp will not illuminate if any of these parameters are not stable.</li> <li>Allow the instrument to run for a short time until the baseline stabilizes.</li> <li>Stabilization normally occurs within one hour.</li> </ol> <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Broken Combustion Tube</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-l/common/Leak_BrokenComTube-960x450-still-en_0.jpg" alt="Broken Combustion Tube"></div> <h3>It is possible for the combustion tube to crack or break after prolonged use, and cause a leak in the TOC flow line. After verifying that the combustion tube is cool, move the tube up and down while holding both the top and bottom of the tube. If one end of the tube moves and the other does not, the combustion tube is broken and must be replaced. If the combustion tube seems to be intact, remove it and examine it for improperly filled catalyst or cracks.</h3> <div class="ts-question">Is the combustion tube cracked or broken?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Combustion Tube Replacement - CPN (2762)]]</span> <span class="btn-no">[[No->TC Combustion Tube Catalyst (2990)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Broken Combustion Tube</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-l/common/Leak_BrokenComTube-960x450-still-en_0.jpg" alt="Broken Combustion Tube"></div> It is possible for the combustion tube to crack or break after prolonged use, and cause a leak in the TOC-V flow line. After verifying that the combustion tube is cool, move the tube up and down while holding both the top and bottom of the tube. If one end of the tube moves and the other does not, the combustion tube is broken and must be replaced. If the combustion tube seems to be intact, remove it and examine it for improperly filled catalyst or cracks. <div class="ts-question">Is the combustion tube cracked or broken?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Combustion Tube Replacement - CPN (2762)]]</span> <span class="btn-no">[[No->Leak and Clog Check (3853)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Broken Combustion Tube</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/maintenance/Leak_BrokenComTube-960x450-still-en.jpg" alt="Broken Combustion Tube"></div> It is possible for the combustion tube to crack or break after prolonged use, and cause a leak in the TOC-V flow line. After verifying that the combustion tube is cool, move the tube up and down while holding both the top and bottom of the tube. If one end of the tube moves and the other does not, the combustion tube is broken and must be replaced. If the combustion tube seems to be intact, remove it and examine it for improperly filled catalyst or cracks. <div class="ts-question">Is the combustion tube cracked or broken?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Combustion Tube Replacement - CPN (2762)]]</span> <span class="btn-no">[[No->Combustion Tube Bottom Connections (3748)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Broken Syringe</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-l/common/SyringeBarrel-960x450-still-en_0.jpg" alt="Broken Syringe"></div> Examine the syringe barrel for signs of damage or leaks. The barrel of the syringe is constructed of glass and is therefore susceptible to breaks and cracks. Over tightening the syringe can cause the syringe barrel to separate from the metal fitting that goes into the 8-port valve. <div class="ts-question">Is the syringe barrel cracked or broken?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Syringe Replacement - CPH (2758)]]</span> <span class="btn-no">[[No->8-Port Valve Leaks (3275/3358)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Broken Syringe</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/maintenance/SyringeBarrel.jpg" alt="Broken Syringe"></div> Examine the syringe barrel for signs of damage or leaks. The barrel of the syringe is constructed of glass and is therefore susceptible to breaks and cracks. Over tightening the syringe can cause the syringe barrel to separate from the metal fitting that goes into the 8-port valve. <div class="ts-question">Is the syringe barrel cracked or broken?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Syringe Replacement - CPH (2758)]]</span> <span class="btn-no">[[No->8-Port Valve Leaks (3720)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Bubble Removal - CS*</h1> <div class="center"><iframe width="800" height="450" src="https://www.youtube.com/embed/etgyN9BYoHY?rel=0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen></iframe></div> <h3>Procedures</h3><ol> <li>From the Initial Display press the F5 [Maintenance] key.</li> <li>The Maintenance screen is displayed.</li> <li>Highlight the Bubble Removal item and press the Next button.</li> <li>Dilution water and acid flush the liquid flow lines to remove air bubbles.</li> <li>When complete press the F1 [Return] key to return to the Initial Display.</li> </ol> <h3>Related Procedures</h3><span class="btn-link">[[Dilution Water Level->Dilution Water Level (497)]]</span> <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Bubble Removal - WS</h1> <div class="center"><iframe width="800" height="450" src="https://www.youtube.com/embed/4Da7dXPfP2s?rel=0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen></iframe></div> <h3>Procedures</h3><ol> <li>From the Initial Display press the F5 [Maintenance] key.</li> <li>The Maintenance screen is displayed.</li> <li>Highlight the Bubble Removal item and press the Next button.</li> <li>Dilution water and acid flush the liquid flow lines to remove air bubbles.</li> <li>When complete press the F1 [Return] key to return to the Initial Display.</li> </ol> <h3>Related Procedures</h3><span class="btn-link">[[Dilution Water Level->Dilution Water Level (497)]]</span> <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Bypass - One</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-l/common/Leak_ICbubbles_L-960x450-still-en.jpg" alt="Bypass - One"></div> <h3>Use an extra piece of tubing to connect the humidifier outlet to the IC reaction vessel inlet (bottom fitting). This bypasses the check valve, combustion tube, cooling coil and pure water trap. If the carrier gas bubbles into the IC reaction vessel, there is a leak or clog in one of the bypassed areas. If the carrier gas does NOT start to bubble in the IC reaction vessel, the leak or clog is in an area that was not bypassed. Does the carrier gas bubble in the IC reaction vessel with this bypass in place?</h3> <h3>Warnings</h3><img class="warning" style="float: left;" src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/virtual-advisor-warning-icon.png" alt="warning-icon"><strong>CAUTION: The IC reaction solution is acidic. Use care not to spill or touch the fluid when handling it.</strong> <div class="ts-question">Does the carrier gas bubble in the IC reaction vessel with this bypass in place?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Bypass - Two (3004)]]</span> <span class="btn-no">[[No->Disconnect the Flowmeter (3011)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Bypass - Three</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-l/common/Leak_ICbubbles_L-960x450-still-en.jpg" alt="Bypass - Three"></div> <h3>Use an extra piece of tubing to connect the humidifier outlet to the cooling coil inlet. This bypasses the combustion tube and slide injector. If the carrier gas bubbles into the IC reaction vessel, there is probably a clog or leak in the combustion tube or slide injector. If the carrier gas does NOT bubble with this bypass in place, the system is probably clogged in the cooling coil or check valve.</h3> <h3>Warnings</h3><img class="warning" style="float: left;" src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/virtual-advisor-warning-icon.png" alt="warning-icon"><strong>CAUTION: The IC reaction solution is acidic. Use care not to spill or touch the fluid when handling it.</strong> <div class="ts-question">Does the carrier gas bubble in the IC reaction vessel with this bypass in place?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Cooling Coil Replacement - C*H (536)]]</span> <span class="btn-no">[[No->Check Valve Replacement (458)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Bypass - Two</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-l/common/Leak_ICbubbles_L-960x450-still-en.jpg" alt="Bypass - Two"></div> <h3>Use an extra piece of tubing to connect the humidifier outlet to the cooling coil inlet. This bypasses the combustion tube and slide injector. If the carrier gas bubbles into the IC reaction vessel, there is probably a clog or leak in the combustion tube or slide injector. If the carrier gas does NOT bubble with this bypass in place, the system is probably clogged in the cooling coil or check valve.</h3> <h3>Warnings</h3><img class="warning" style="float: left;" src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/virtual-advisor-warning-icon.png" alt="warning-icon"><strong>CAUTION: The IC reaction solution is acidic. Use care not to spill or touch the fluid when handling it.</strong> <div class="ts-question">Does the carrier gas bubble in the IC reaction vessel with this bypass in place?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Combustion Tube and O-rings (3008)]]</span> <span class="btn-no">[[No->Bypass - Three (3005)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">CO2 Absorber</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/maintenance/CO2Ab_0.jpg" alt="CO2 Absorber"></div> Check the change date on the CO2 absorber. The CO2 absorber is used to remove carbon dioxide from the carrier gas that purges the optical system of the detector. The CO2 absorber (P/N 630-00999) should be replaced at least once a year. <div class="ts-question">Has the CO2 absorber been replaced recently?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Halogen Scrubber Discoloration (1756)]]</span> <span class="btn-no">[[No->CO2 Absorber Replacement (436)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">CO2 Absorber Replacement </h1> <div class="center"><iframe width="800" height="450" src="https://www.youtube.com/embed/m1ptsJb0tRc?rel=0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen></iframe></div> <h3>Procedures</h3><ol> <li>Disconnect the tubing from the old CO2 absorber.</li> <li>Remove the old CO2 absorber.</li> <li>Install the new CO2 absorber.</li> <li>Cut off the protective tips of the tubing.</li> <li>Connect the tubing to the new CO2 absorber.</li> </ol> <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Carbon and Sample Amounts</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-l/common/SSM_Sample-960x450-still.jpg" alt="Carbon and Sample Amounts"></div> <h3>When measuring solid samples with the SSM, it is important to consider the sample weight and carbon content limits. Too much carbon in the sample will produce off scale peaks. Too little carbon will not be detected by the detector. The TC carbon range is 0.1-30 mg. The IC carbon range is 0.1-20 mg. The maximum sample weight that can be analyzed is 1.0 g. It may be necessary to prepare and analyze a new TC or IC standard depending on the measurement type.</h3> <div class="ts-question">Are the sample amounts and carbon amounts appropriate for the SSM-5000A?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Drain Separator Water Volumes (4188)]]</span> <span class="btn-no">[[No->Sample Size Limits (4185)]]</span> <span class="btn-back"><<back "Back">></span> </div></div>

<div class="container"><h1 class="title">Carrier Gas Connections</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-l/common/SSM_CarGasConnections-960x450-still-en_0.jpg" alt="Carrier Gas Connections"></div> Verify that the carrier gas supply is adequate. (300 kPa or 44 psi) Connect the oxygen gas cylinder to the GAS INLET on the back of the SSM-5000A. Ensure that the tubing clamps on the pressure regulator are in place and that the quick connect unions on the mass flow controller are properly attached. <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div></div>

<div class="container"><h1 class="title">Carrier Gas Connections - SSM</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-l/common/Leak_SSMconnections-960x450-still-en.jpg" alt="Carrier Gas Connections - SSM"></div> <h3>Verify that the carrier gas supply is adequate. (300 kPa or 44 psi) Connect the oxygen gas cylinder to the GAS INLET on the back of the SSM-5000A. Ensure that the tubing clamps on the pressure regulator are in place and that the quick connect unions on the mass flow controller are properly attached.</h3> <div class="ts-question">Carrier Gas Connections - SSM</div> <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Carrier Gas Cylinder Replacement</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-l/common/Leak_Cylinder-960x450-still.jpg" alt="Carrier Gas Cylinder Replacement"></div> The procedure for changing the carrier gas source varies by site and cylinder manufacturer. Follow the recommended procedures when changing the high-pressure air cylinder. Use caution when handling high-pressure gas cylinders. Follow general high-pressure gas safety codes and fire laws. If applicable, verify that the regulator outlet valve is open. <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Carrier Gas Pressure</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/maintenance/Decon-Pressure.jpg" alt="Carrier Gas Pressure"></div> <h3>The instrument carrier gas pressure should be 200 kPa on the carrier gas pressure gauge. Open the front door of the TOC-V and adjust the carrier gas pressure using the carrier gas PRESSURE regulation knob.</h3> <div class="ts-question">Is the instrument pressure within the normal range?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Disconnect the Flowmeter (3060)]]</span> <span class="btn-no">[[No->Pressure and Flow Rate Adjustment - C*N (2751)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Carrier Gas Pressure and Flow Rate - C*N</h1> <div class="center"><iframe width="800" height="450" src="https://www.youtube.com/embed/3vCT5zT-X-w?rel=0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen></iframe></div> <ul><li>Always keep the carrier gas tubing exclusive to this instrument. Branching the tubing and connecting it to other equipment may adversely affect measurement performance due to fluctuations in supply pressure.</li> <li>Do not change the carrier gas flow rate during analysis. This may cause errors in analysis precision because the peak area varies in an inversely proportional manner with the carrier gas flow rate.</li></ul> <h3>Procedures</h3><ol> <li>Set the carrier gas supply pressure to between 300 and 600 kPa (44 - 87 psi).</li> <li>Open the front door of the TOC-V.</li> <li>Use the carrier gas pressure adjustment knob to set the pressure to 200 kPa.</li> <li>Use the carrier gas flow rate adjustment knob to set the flow rate to 130 mL/min.</li> </ol> <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Carrier Gas Pressure and Flow Rate - SSM</h1> <div class="center"><iframe width="800" height="450" src="https://www.youtube.com/embed/iIidOAuUf2A?rel=0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen></iframe></div> <h3>Procedures</h3><ol> <li>Set the SSM-5000A carrier-gas supply pressure to 300-600 kPa (44-87 PSI).</li> <li>Open the access panel at the front of the SSM-5000A.</li> <li>Set the carrier gas pressure to 200 kPa using the PRESSURE knob.</li> <li>Turn the CARRIER GAS knob until the flow rate gauge reads 150 mL/min.</li> </ol> <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Carrier Gas Quality</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-l/common/Leak_Cylinder-960x450-still.jpg" alt="Carrier Gas Quality"></div> <h3>This system uses high purity air as the carrier gas. High purity air is synthetic air that is manufactured from pure nitrogen and pure oxygen. The carrier gas must be guaranteed to contain less than 1 ppm each of carbon dioxide, carbon monoxide, and total hydrocarbons as impurities. Excessive impurities in the carrier gas will adversely affect the analysis accuracy and reliability of the results.</h3> <div class="ts-question">Is the carrier gas quality adequate?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Recent Source Change (1374)]]</span> <span class="btn-no">[[No->Carrier Gas Cylinder Replacement (10431)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Carrier Gas Quality</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/maintenance/Leak_Cylinder-960x450-still.jpg" alt="Carrier Gas Quality"></div> This system uses high purity air as the carrier gas. High purity air is synthetic air manufactured from pure nitrogen and pure oxygen. It must be guaranteed to contain less than 1 ppm each of carbon dioxide, carbon monoxide, and hydrocarbons as impurities. Excessive impurities in the carrier gas will adversely affect analysis accuracy and the reliability of the results. <div class="ts-question">Is the carrier gas quality adequate?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Recent Source Change (1762)]]</span> <span class="btn-no">[[No->Carrier Gas Cylinder Replacement (10431)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Carrier Gas Quality</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-l/common/Leak_Cylinder-960x450-still.jpg" alt="Carrier Gas Quality"></div> This system uses high purity air as the carrier gas. High purity air is synthetic air manufactured from pure nitrogen and pure oxygen. It must be guaranteed to contain less than 1 ppm each of carbon dioxide, carbon monoxide, and hydrocarbons as impurities. Excessive impurities in the carrier gas will adversely affect analysis accuracy and the reliability of the results. <div class="ts-question">Is the carrier gas quality adequate?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Waste Tubing Position (3701)]]</span> <span class="btn-no">[[No->Carrier Gas Cylinder Replacement (10431)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Carrier Gas Source</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/maintenance/Decon_GenCylin-960x450-still.jpg" alt="Carrier Gas Source"></div> The carrier gas source is often the source of contamination to the TOC-V system. This contamination can manifest as an unstable baseline. In-house generated air requires a purification system. These systems require periodic maintenance. When using a Shimadzu gas purifier, maintenance or replacement may be required for the soda lime CO2 absorber and the L-shaped tube with catalyst. This gas purifier is recommended for applications with TOC of 1 ppm or more. When using a Parker/Balston/Whatman gas purifier, maintenance or replacement of the oil trap or air dryer may be required. This gas purifier is recommended for higher sensitivity applications. For assistance, call 800-343-4048 (USA phone number) When using other manufacturers' gas purifiers, contact the appropriate manufacturer. <div class="ts-question">Are you using a gas generator?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Gas Generator Purification (1759)]]</span> <span class="btn-no">[[No->Carrier Gas Quality (1760)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Carrier Gas Source Pressure</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-l/common/Regulator_Only-960x540.jpg" alt="Carrier Gas Source Pressure"></div> <h3>Low carrier gas supply at the source indicates a depleted air supply. This situation may allow residual contaminants in the cylinder to flow into the instrument carrier gas flow lines.</h3> <div class="ts-question">Is the carrier gas source pressure below 400 psi?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Carrier Gas Cylinder Replacement (10431)]]</span> <span class="btn-no">[[No->Instrument Carrier Gas Pressure and Flow Rate (2803)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Carrier Gas Supply</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-l/common/Regulator_Only-960x540.jpg" alt="Carrier Gas Supply"></div> Carrier gas supplied to the inlet connection of the instrument should maintain a constant, stable pressure of 300-600 kPa (43-87 psi). Verify that the regulator valve outlet is open. Instrument grade high purity air must contain less than 1 ppm each of carbon dioxide, carbon monoxide, and total hydrocarbons as impurities. If the carrier gas contains excessive impurities, analysis accuracy is diminished, good results cannot be obtained and blockages may be produced in the flow control capillaries. <div class="ts-question">Is the carrier gas supply pressure and purity adequate?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Carrier Gas Pressure (2998)]]</span> <span class="btn-no">[[No->Carrier Gas Cylinder Replacement (10431)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Carrier Gas Supply</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-l/common/Regulator_Only-960x540.jpg" alt="Carrier Gas Supply"></div> Carrier gas supplied to the inlet connection of the instrument should maintain a constant, stable pressure of 300-600 kPa (43-87 psi). Verify that the regulator valve outlet is open. Instrument grade high purity air must contain less than 1 ppm each of carbon dioxide, carbon monoxide, and total hydrocarbons as impurities. If the carrier gas contains excessive impurities, analysis accuracy is diminished, good results cannot be obtained and blockages may be produced in the flow control capillaries. <div class="ts-question">Is the carrier gas supply pressure below 400 psi?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Carrier Gas Cylinder Replacement (10431)]]</span> <span class="btn-no">[[No->Instrument Carrier Gas Pressure and Flow Rate (3697)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Carrier Gas Supply to the TOC-V</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/tnm-1-ready-state/CarGasSupply.jpg" alt="Carrier Gas Supply to the TOC-V"></div> <h3>Supply gas at a constant, stable pressure of 300 kPa (44 psi) to the gas inlet connection of the TNM-1. Do not allow the carrier gas supply pressure to exceed 600 kPa (87 psi). Contaminants may be introduced if the cylinder pressure drops below 300 kPa. Do not allow any acute bends in the gas supply tubing. When tubing and connectors are prepared by the user, be sure to use clean components that are free of oils or contaminants on their inner surfaces.</h3> <div class="ts-question">Is the carrier gas correctly supplied the TOC-V and TNM-1?</div> <div class="buttons"> <span class="btn-yes">[[Yes->TNM Power Parameter (4233)]]</span> <span class="btn-no">[[No->Carrier Gas Cylinder Replacement (10431)]]</span> <span class="btn-back"><<back "Back">></span> </div></div>

<div class="container"><h1 class="title">Catalyst</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-l/common/Catalyst_Standard-960x450-still.jpg" alt="Catalyst"></div> <h3>Use the links below to properly fill the combustion tube with the appropriate type of catalyst.</h3> <h3>Related Procedures</h3><span class="btn-link">[[Catalyst - Standard Sensitivity->Catalyst - Standard Sensitivity (439)]]</span> <span class="btn-link">[[Catalyst - High Sensitivity->Catalyst - High Sensitivity (440)]]</span> <span class="btn-link">[[Catalyst - TC/TN->Catalyst - TC/TN (441)]]</span> <div class="ts-question">Is the combustion tube properly filled with catalyst?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Broken Combustion Tube (3291/3851)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Catalyst</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/maintenance/Catalyst_Standard-960x450-still.jpg" alt="Catalyst"></div> <h3>Use the links below to properly fill the combustion tube with the appropriate type of catalyst.</h3> <h3>Related Procedures</h3><span class="btn-link">[[Catalyst - Standard Sensitivity->Catalyst - Standard Sensitivity (439)]]</span> <span class="btn-link">[[Catalyst - High Sensitivity->Catalyst - High Sensitivity (440)]]</span> <span class="btn-link">[[Catalyst - TC/TN->Catalyst - TC/TN (441)]]</span> <div class="ts-question">Is the combustion tube properly filled with catalyst?</div> <div class="buttons"> <span class="btn-yes">[[Yes->TC Catalyst Regeneration (3739)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Catalyst - High Sensitivity</h1> <div class="center"><iframe width="800" height="450" src="https://www.youtube.com/embed/KdAgBi8XI9c?rel=0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen></iframe></div> <h3>Procedures</h3><ol> <li>Insert 2 platinum mesh screens.</li> <li>Transfer the catalyst (2 tubes) to the combustion tube (130 mm).</li></ol> <h3>Related Procedures</h3><span class="btn-link">[[Catalyst - Standard Sensitivity->Catalyst - Standard Sensitivity (439)]]</span> <span class="btn-link">[[Catalyst - TC/TN->Catalyst - TC/TN (441)]]</span> <span class="btn-link">[[TC Blank Check - CP*->TC Blank Check - CP* (466)]]</span> <span class="btn-link">[[TC Blank Check - CSH->TC Blank Check - CSH (735)]]</span> <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Catalyst - Standard Sensitivity</h1> <div class="center"><iframe width="800" height="450" src="https://www.youtube.com/embed/i4c15GpIdoc?rel=0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen></iframe></div> <h3>Procedures</h3><ol> <li>Insert 2 platinum mesh screens.</li> <li>Add 5 mm of quartz wool.</li> <li>Add about 100 mm of standard catalyst.</li></ol> <h3>Related Procedures</h3><span class="btn-link">[[Catalyst Regeneration - CS*->Catalyst Regeneration - CS* (447)]]</span> <span class="btn-link">[[Catalyst Regeneration - CP*->Catalyst Regeneration - CP* (446)]]</span> <span class="btn-link">[[Catalyst Washing->Catalyst Washing (445)]]</span> <span class="btn-link">[[Catalyst - High Sensitivity->Catalyst - High Sensitivity (440)]]</span> <span class="btn-link">[[Catalyst - TC/TN->Catalyst - TC/TN (441)]]</span> <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Catalyst - TC/TN</h1> <div class="center"><iframe width="800" height="450" src="https://www.youtube.com/embed/Kpjo5UGMBwc?rel=0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen></iframe></div> <h3>Procedures</h3><ol> <li>Insert two sheets of platinum mesh into the combustion tube.</li> <li>Add 5 mm of quartz wool using the catalyst-filling rod.</li> <li>Introduce 75 mm of standard TOC catalyst into the combustion tube.</li> <li>Add 0.2 g of ceramic fiber to cover the catalyst.</li> <li>Lightly compact the ceramic fiber with the catalyst-filling rod to about 10 mm.</li></ol> <h3>Related Procedures</h3><span class="btn-link">[[Catalyst - Standard Sensitivity->Catalyst - Standard Sensitivity (439)]]</span> <span class="btn-link">[[Catalyst - High Sensitivity->Catalyst - High Sensitivity (440)]]</span> <span class="btn-link">[[Catalyst Regeneration - CS*->Catalyst Regeneration - CS* (447)]]</span> <span class="btn-link">[[Catalyst Regeneration - CP*->Catalyst Regeneration - CP* (446)]]</span> <span class="btn-link">[[Catalyst Washing->Catalyst Washing (445)]]</span> <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Catalyst Regeneration - CP*</h1> <div class="center"><iframe width="800" height="450" src="https://www.youtube.com/embed/nWc3qTu8ZI4?rel=0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen></iframe></div> <h3>Warnings</h3><img class="warning" style="float: left;" src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/virtual-advisor-warning-icon.png" alt="warning-icon"><strong>CAUTION: Dilute hydrochloric acid is the only type of acid that can be used to regenerate TC catalyst. Other acids, particularly phosphoric acid, cause abnormally high peaks and scattered peak values to occur. If this happens, the catalyst must be replaced.</strong> <ol> <li>Open the Sample Table tab of the file viewer.</li> <li>Right-click on the configuration icon of the connected system.</li> <li>Select Maintenance – Regeneration of the TC Catalyst.</li> <li>The Regeneration of TC-Catalyst window is displayed.</li> <li>Click Start to begin the catalyst regeneration process.</li> <li>A progress bar is active until the TC catalyst has been regenerated.</li> <li>After the process is complete, click Close.</li> </ol> <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Catalyst Regeneration - CS*</h1> <div class="center"><iframe width="800" height="450" src="https://www.youtube.com/embed/p3oOsGjgRPo?rel=0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen></iframe></div> <h3>Warnings</h3><img class="warning" style="float: left;" src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/virtual-advisor-warning-icon.png" alt="warning-icon"><strong>CAUTION: Use the dilute hydrochloric acid for catalyst regeneration. DO NOT use IC reaction solution (phosphoric acid).</strong> <h3>Procedures</h3><ol> <li>Press the F5 [Maintenance] key in the "Initial Display."</li> <li>The "Maintenance" screen appears.</li> <li>Move the cursor to the Regenerate TC Catalyst item and press the [NEXT] key.</li> <li>The message "TC Catalyst regeneration in progress. Please wait." is displayed.</li> <li>The message box closes when the regeneration process is complete.</li></ol> <h3>Related Procedures</h3><span class="btn-link">[[Catalyst - Standard Sensitivity->Catalyst - Standard Sensitivity (439)]]</span> <span class="btn-link">[[Catalyst - TC/TN->Catalyst - TC/TN (441)]]</span> <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Catalyst Washing</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/maintenance/CatWash_tr.jpg" alt="Catalyst Washing"></div> When measuring samples containing large amounts of salt, these salts accumulate in the catalyst. If TC catalyst regeneration does not improve the sensitivity or reproducibility it may be necessary to wash the catalyst. Catalyst can usually be washed several times before it needs to be replaced. Dry the catalyst in an oven before returning it to the TC furnace. Placing wet catalyst in the TC furnace will generate a lot of steam and may cause burns or damage to the instrument. <h3>Warnings</h3><img class="warning" style="float: left; margin-bottom:25px;" src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/virtual-advisor-warning-icon.png" alt="warning-icon"><strong>CAUTION: The furnace is HOT! Allow it to cool to room temperature before starting any maintenance procedure involving the combustion tube or catalyst.</strong> <div class="ts-question">Has the TC standard sensitivity catalyst been washed?</div> <div class="buttons"> <span class="btn-yes">[[Yes->TC Blank Check - CP* (3744)]]</span> <span class="btn-no">[[No->Catalyst Washing (445)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Catalyst Washing </h1> <div class="center"><iframe width="800" height="450" src="https://www.youtube.com/embed/ScN3i_DA5Ts?rel=0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen></iframe></div> <h3>Procedures</h3><ol> <li>Remove catalyst from combustion tube.</li> <li>Wash the catalyst well in purified water.</li> <li>Thoroughly dry the catalyst.</li> <li>Re-pack the combustion tube.</li> </ol> <h3>Related Procedures</h3><span class="btn-link">[[Catalyst - Standard Sensitivity->Catalyst - Standard Sensitivity (439)]]</span> <span class="btn-link">[[Catalyst - TC/TN->Catalyst - TC/TN (441)]]</span> <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Check Valve Replacement </h1> <div class="center"><iframe width="800" height="450" src="https://www.youtube.com/embed/ELYqHXF38Hk?rel=0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen></iframe></div> <h3>Procedures</h3><ol> <li>Remove the tubing.</li> <li>Remove the retaining bracket.</li> <li>Remove the check valve assembly.</li> <li>Replace the check valve assembly.</li> <li>Re-attach the retaining bracket.</li> <li>Reconnect the tubing.</li> </ol> <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Check the Flow Rate</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/maintenance/Decon-Pressure.jpg" alt="Check the Flow Rate"></div> <h3>The normal carrier gas flow rate for the TOC-VCPH is 130 mL/min. Adjust the flow rate through the instrument with the knob labeled CARRIER GAS.</h3> <div class="ts-question">Is the flow meter reading acceptable?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Drain Pot Bubbles (2979)]]</span> <span class="btn-no">[[No->Carrier Gas Supply (2996)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Checking the Condensation Coil</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-l/common/Leak_SSMCondensCoil-960x450-still-en.jpg" alt="Checking the Condensation Coil"></div> <h3>The condensation coil is located directly after the TC combustion tube. The very hot carrier gas flows through this coil and is cooled by the fan. Leaks in this area are most often associated with the tubing connections to the TC combustion tube outlet. Verify that these connections are finger tight.</h3> <div class="ts-question">If the flow rate does not return to 500 mL/min ±10%, contact your Shimadzu representative.</div> <div class="buttons"> <span class="btn-yes"><a href="https://www.ssi.shimadzu.com/forms/tech-support/index.html?product_category=VirtualAdvisor&product_name=TOC-L&page=webform_start">Contact Shimadzu</a></span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Checking the Flow Rate</h1> <h3>Use a commercially available flow meter to check the flow rate at the following locations. <ul> <li>Ultra Pure Water Trap Outlet (flow through the pure water trap)</li> <li>Halogen Scrubber Inlet (flow through the dehumidifier)</li> <li>Halogen Scrubber Outlet (flow through the halogen scrubber)</li> <li>Membrane Filter Outlet (flow through the membrane filter)</li> <li>'L' Tubing from Detector (flow through the detector)</li> <li>'S' Tubing into the Detector (flow through the CO2 absorber)</li> <li>Humidifier Inlet (flow through the capillary tubing)</li> <li>Humidifier Outlet (flow through the humidifier)</li> </ul> The flow meter should display a value of 230 mL/min+/- 10%.</h3> <div class="ts-question">Check the flow rate.</div> <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Checking the IC Pathway for Leaks</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-l/common/Leak_SSMicPath-960x450-still-en_0.jpg" alt="Checking the IC Pathway for Leaks"></div> <h3>Remove and replace the combustion tube o-rings. Click the CT O-ring link to view the procedure. Verify the connections for the acid dispenser. Click the Acid Dispenser link to view the procedure. Examine the IC sample port o-rings and replace if they are worn or deteriorated. Click the Sample O-rings link to view the procedure. Remove and replace the sample push rod o-rings. Click the Push Rod O-rings link to view this procedure.</h3> <h3>Related Procedures</h3><span class="btn-link">[[Acid Dispenser->Acid Dispenser Testing - SSM (511)]]</span> <span class="btn-link">[[Push Rod O-rings->IC Push Rod O-ring Replacement - SSM (514)]]</span> <div class="ts-question">Test the flow rate exiting the combustion tube after each procedure.</div> <div class="buttons"> <span class="btn-yes">[[CT O-rings->IC Combustion Tube Replacement - SSM (513)]]</span> <span class="btn-no">[[Sample O-ring->IC Sample Port O-ring Replacement - SSM (515)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Checking the TC Pathway for Leaks</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-l/common/Leak_SSMtcPath-960x450-still-en.jpg" alt="Checking the TC Pathway for Leaks"></div> <h3>If the drain separator IS bubbling, remove and repack the TC combustion tube. Click the Repack CT link to view this procedure. If the drain separator IS NOT bubbling, remove and replace the combustion tube o-rings. Click the CT O-rings link to view this procedure. Examine the TC sample port o-rings and replace if they are worn or deteriorated. Click the Sample O-ring link to view this procedure. Remove and replace the sample push rod o-rings. Click the Push Rod O-rings link to view this procedure.</h3> <h3>Related Procedures</h3><span class="btn-link">[[Push Rod O-rings->TC Push Rod O-ring Replacement - SSM (518)]]</span> <span class="btn-link">[[Repack CT->TC Catalyst Replacement - SSM (516)]]</span> <div class="ts-question">Test the flow rate exiting the combustion tube after each procedure</div> <div class="buttons"> <span class="btn-yes">[[CT O-rings->TC Combustion Tube Replacement - SSM (517)]]</span> <span class="btn-no">[[Sample O-ring->TC Sample Port O-ring Replacement (1584)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Clean the Flowmeter</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/maintenance/Leak_FlowmeterOnly.jpg" alt="Clean the Flowmeter"></div> Disconnect the flow meter tubing and remove the mounting screws. Remove the flow meter and flush with methanol. Dry the flow meter thoroughly by passing compressed air through the flow meter. If cleaning the flow meter does not restore the operation, it is necessary to replace the flow meter. Reinstall the flow meter and re-attach the tubing. <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Close Sample Port Covers</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-l/common/SSM_PortCovers-960x450-still.jpg" alt="Close Sample Port Covers"></div> Slide the sample port covers over the sample ports. Use the sample port knob to tighten the sample port cover. Both of the sample port covers must be tightly closed to prevent leaks in the system. <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div></div>

<div class="container"><h1 class="title">Combustion Tube Bottom Connections</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/maintenance/CTUnion.jpg" alt="Combustion Tube Bottom Connections"></div> Check the connections at the bottom of the combustion tube. The quartz glass combustion tube will break if over-tightened. The instrument is sealed sufficiently if the combustion tube does not move when it is gently pulled upwards. <h3>Warnings</h3><img class="warning" style="float: left; margin-bottom:25px;" src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/virtual-advisor-warning-icon.png" alt="warning-icon"><strong>CAUTION: The combustion tube is HOT!!! The furnace operates at very high temperatures. Allow complete cooling of the combustion tube before performing maintenance. CAUTION: The combustion tube is made of quartz glass. Handle it with care to prevent breakage.</strong> <div class="ts-question">Are the fittings at the bottom of the combustion tube damaged or worn?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Combustion Tube Bottom Connections (10435)]]</span> <span class="btn-no">[[No->Slide Injector O-rings (3285/3856)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Combustion Tube Bottom Connections</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/maintenance/CTUnion.jpg" alt="Combustion Tube Bottom Connections"></div> Check the connections at the bottom of the combustion tube. The quartz glass combustion tube will break if over-tightened. The instrument is sealed sufficiently if the combustion tube does not move when it is gently pulled upwards. <h3>Warnings</h3><img class="warning" style="float: left; margin-bottom:25px;" src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/virtual-advisor-warning-icon.png" alt="warning-icon"><strong>CAUTION: The combustion tube is HOT!!! The furnace operates at very high temperatures. Allow complete cooling of the combustion tube before performing maintenance. CAUTION: The combustion tube is made of quartz glass. Handle it with care to prevent breakage.</strong> <div class="ts-question">Are the fittings at the bottom of the combustion tube damaged or worn?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Combustion Tube Bottom Connections (10439)]]</span> <span class="btn-no">[[No->IC or Contact (3750)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Combustion Tube O-ring Replacement </h1> <div class="center"><iframe width="800" height="450" src="https://www.youtube.com/embed/YAgnWtBCpnc?rel=0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen></iframe></div> <h3>Procedures</h3><ol> <li>Remove the TC injection block from the top of the combustion tube.</li> <li>Turn the injection block upside down.</li> <li>Remove the black combustion tube o-ring.</li> <li>Install a new black combustion tube o-ring.</li> <li>Remount the TC injection block on the top of the combustion tube.</li> <li>Verify the placement of the drain tubing.</li> </ol> <h3>Related Procedures</h3><span class="btn-link">[[Combustion Tube Replacement - CSN->Combustion Tube Replacement - CSN (433)]]</span> <span class="btn-link">[[Combustion Tube Replacement - CSH->Combustion Tube Replacement - CSH (492)]]</span> <span class="btn-link">[[Combustion Tube Replacement - CPH->Combustion Tube Replacement - CPN (2762)]]</span> <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Combustion Tube Replacement - CPN </h1> <div class="center"><iframe width="800" height="450" src="https://www.youtube.com/embed/N2IWljbX-G8?rel=0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen></iframe></div> <h3>Procedures</h3><ol> <li>Open the door.</li> <li>Loosen the thumbscrew and open the top panel.</li> <li>Disconnect the carrier gas tubing.</li> <li>Loosen the thumbscrews.</li> <li>Remove the injector block.</li> <li>Loosen the cooling coil retaining nut at the bottom of the combustion tube.</li> <li>Carefully lift the combustion tube out of the electric furnace.</li> <li>Insert the newly packed combustion tube into the electric furnace.</li> <li>Connect the bottom of the combustion tube to the cooling coil.</li> <li>Reinstall the injector. Verify the drain tubing placement.</li> <li>Tighten the thumbscrews.</li> <li>Connect the carrier gas tubing and tighten the nut.</li> <li>Close the top panel and tighten the thumbscrew.</li> <li>Close the door.</li> </ol> <h3>Related Procedures</h3><span class="btn-link">[[O-ring Replacement->Combustion Tube O-ring Replacement (437)]]</span> <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Combustion Tube Replacement - CSH </h1> <div class="center"><iframe width="800" height="450" src="https://www.youtube.com/embed/RGgMOxiTaWc?rel=0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen></iframe></div> <h3>Procedures</h3><ol> <li>Open the door.</li> <li>Loosen the thumbscrew and open the top panel.</li> <li>Disconnect the carrier gas tubing.</li> <li>Loosen the thumbscrews.</li> <li>Remove the injector block.</li> <li>Loosen the cooling coil retaining nut at the bottom of the combustion tube.</li> <li>Carefully lift the combustion tube out of the electric furnace.</li> <li>Insert the newly packed combustion tube into the electric furnace.</li> <li>Connect the bottom of the combustion tube to the cooling coil.</li> <li>Reinstall the injector. Verify the drain tubing placement.</li> <li>Tighten the thumbscrews.</li> <li>Connect the carrier gas tubing and tighten the nut.</li> <li>Close the top panel and tighten the thumbscrew.</li> <li>Close the door.</li> </ol> <h3>Related Procedures</h3><span class="btn-link">[[Combustion Tube O-ring Replacement->Combustion Tube O-ring Replacement (437)]]</span> <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Combustion Tube Replacement - CSN</h1> <div class="center"><iframe width="800" height="450" src="https://www.youtube.com/embed/IJGhgaJ97zo?rel=0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen></iframe></div> <h3>Procedures</h3><ol> <li>Open the door.</li> <li>Loosen the thumbscrew and open the top panel.</li> <li>Disconnect the carrier gas tubing.</li> <li>Loosen the thumbscrews.</li> <li>Remove the injector block.</li> <li>Loosen the cooling coil retaining nut at the bottom of the combustion tube.</li> <li>Carefully lift the combustion tube out of the electric furnace.</li> <li>Insert the newly packed combustion tube into the electric furnace.</li> <li>Connect the bottom of the combustion tube to the cooling coil.</li> <li>Reinstall the injector. Verify the drain tubing placement.</li> <li>Tighten the thumbscrews.</li> <li>Connect the carrier gas tubing and tighten the nut.</li> <li>Close the top panel and tighten the thumbscrew.</li> <li>Close the door.</li> </ol> <h3>Related Procedures</h3><span class="btn-link">[[Combustion Tube O-ring Replacement->Combustion Tube O-ring Replacement (437)]]</span> <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Combustion Tube and O-rings</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/maintenance/Leak_Slider.jpg" alt="Combustion Tube and O-rings"></div> <h3>The combustion tube or slide injector is most likely the source of the problem. Inspect, clean or replace the combustion tube and catalyst. At this time, if no problems are encountered with the combustion tube, inspect and replace the slider o-rings if they are worn or deteriorated. Press the Combustion Tube button to view the procedure for replacing the combustion tube. Press the Slider button to view the procedure for replacing the slider o-rings.</h3> <h3>Warnings</h3><img class="warning" style="float: left;" src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/virtual-advisor-warning-icon.png" alt="warning-icon"><strong>Allow the combustion tube to cool completely before proceeding.</strong> <div class="ts-question">Inspect, clean or replace the combustion tube and slider o-rings.</div> <div class="buttons"> <span class="btn-yes">[[Combustion Tube->Combustion Tube Replacement - CPN (2762)]]</span> <span class="btn-yes">[[Slider->TC Injector O-ring Replacement - CPN (2750)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Communications Cable Connections</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/maintenance/TNM_Connections.jpg" alt="Communications Cable Connections"></div> There are two cables on the TNM-1 that need to be connected to the TOC-V main unit. Connect the CN-2 cable of the TNM-1 to the NDIR of the TOC-V. Connect the CN-9 cable to the CPU main board of the TOC-V main unit. In addition, for safety considerations, complete grounding is necessary to reduce the occurrence of signal noise. <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div></div>

<div class="container"><h1 class="title">Connecting the NDIR</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/tnm-1-reproducibility/TNM_NDIR_c.jpg" alt="Connecting the NDIR"></div> <h3>The TNM-1 unit is a detector unit that measures total nitrogen in the sample. Connect the TNM-1 to the detector of the TOC-V main unit. Use the CO2 absorber from the TOC-V as the NOx absorber for the TNM-1.</h3> <div class="ts-question">Is the tubing on the NDIR of the TOC correct for TN measurement?</div> <div class="buttons"> <span class="btn-yes">[[Yes->TC Standard (4311)]]</span> <span class="btn-no">[[No->Connecting to the NDIR (4284)]]</span> <span class="btn-back"><<back "Back">></span> </div></div>

<div class="container"><h1 class="title">Connecting to the NDIR</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/tnm-1-reproducibility/TNM_NDIR_c.jpg" alt="Connecting to the NDIR"></div> Remove the CO2 absorber from the TOC-V main unit. Connect the TNM-1 to the detector of the TOC-V main unit as described in the figure. Connect the purge gas line to the inlet below the long cell. Use the CO2 absorber from the TOC-V as the NOx absorber for the TNM-1. <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div></div>

<div class="container"><h1 class="title">Connecting to the NDIR - TNM-1</h1> <div class="center"><iframe width="800" height="450" src="https://www.youtube.com/embed/pAzSFd-7FlE?rel=0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen></iframe></div> <h3>Procedures</h3><ol> <li>Remove the CO2 absorber from the TOC-V main unit.</li> <li>Connect the TNM-1 to the detector of the TOC-V main unit as described in the figure.</li> <li>Connect the purge gas line to the inlet below the long cell.</li> <li>Use the CO2 absorber from the TOC-V as the NOx absorber for the TNM-1.</li></ol> <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Connections before the IC Vessel</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-l/common/Leak_ICflowline_CSH-960x450-still-en.jpg" alt="Connections before the IC Vessel"></div> <h3>The TOC-V includes many connections where leaks could occur. Use the diagram above to examine each section of the flow line and verify that the connections are finger tight. Use caution when securing the connections. The TOC-V is not a pressurized system and therefore does not require the connections to be more than finger tight.</h3> <h3>Warnings</h3><img class="warning" style="float: left;" src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/virtual-advisor-warning-icon.png" alt="warning-icon"><strong>Over tightening the connections or using a tool to tighten them may cause damage to the connections and cause the system to leak.</strong> <div class="ts-question">Press the Next button to continue looking for the leak or clog.</div> <div class="buttons"> <span class="btn-yes">[[Next->Checking the Flow Rate (2995/3083)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Cooling Coil Cleaning - SSM</h1> <div class="center"><iframe width="800" height="450" src="https://www.youtube.com/embed/bEieEz-ZKrA?rel=0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen></iframe></div> <h3>Procedures</h3><ol> <li>The cooling coil on the rear of the SSM-5000A may be clogged or leaking.</li> <li>Remove the cooling coil from the SSM-5000A.</li> <li>Use high-pressure air to blow through the coil to remove any blockage.</li> <li>Clean and re-attach the cooling coil.</li> <li>Carefully reconnect the gas connections to ensure that there are no leaks.</li></ol> <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Cooling Coil Replacement - C*H </h1> <div class="center"><iframe width="800" height="450" src="https://www.youtube.com/embed/k7n2LNHFdWA?rel=0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen></iframe></div> <h3>Procedures</h3><ol> <li>Loosen the cooling coil connection to the combustion tube.</li> <li>Pull out the cooling coil.</li> <li>Disconnect and remove the cooling coil.</li> <li>Reconnect a new cooling coil.</li> <li>Reconnect the cooling coil to the combustion tube.</li> </ol> <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">TOC-VCPN Instrument</h1> <h3>Daily Maintenance</h3> <h4>Instrument</h4> <span class="btn-link">[[Acid Level->Acid Level (426)]]</span> <span class="btn-link">[[Baseline Stability->Baseline Stability (494)]]</span> <span class="btn-link">[[Carrier Gas Pressure and Flow Rate - C*N->Carrier Gas Pressure and Flow Rate - C*N (725)]]</span> <span class="btn-link">[[Deumidifier Drain Pot Level->Dehumidifier Drain Pot Level (496)]]</span> <span class="btn-link">[[Dilution Water Level->Dilution Water Level (497)]]</span> <span class="btn-link">[[Humidifier Water Level->Humidifier Water Level (501)]]</span> <span class="btn-link">[[Waste Container Level->Waste Container Level (504)]]</span> <h4>Sampler</h4> <span class="btn-link">[[Acid Level - ASI->Acid Level - ASI (428)]]</span> <span class="btn-link">[[Rinse Water Level - ASI->Rinse Water Level - ASI (429)]]</span> <span class="btn-link">[[Sample Catcher Cleaning - ASI->Sample Catcher Cleaning - ASI (432)]]</span> <span class="btn-link">[[Waste Container Level->Waste Container Level (504)]]</span> <h4>Modules</h4> <span class="btn-link">[[Acid Level - SSM->Acid Level - SSM (508)]]</span> <span class="btn-link">[[Carrier Gas Pressure and Flow Rate - SSM->Carrier Gas Pressure and Flow Rate - SSM (509)]]</span> <span class="btn-link">[[Drain Separator Level - SSM->Drain Separator Level - SSM (510)]]</span> <span class="btn-link">[[Waste Container Level->Waste Container Level (504)]]</span> <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Recent Source Change</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/maintenance/Cleaning-960x450-still.jpg" alt="Recent Source Change"></div> Decontamination is the process for eliminating all organic and inorganic compounds that may be adhering to the surfaces that contact the carrier gas and liquids. Click 'No' to transfer to the Decontamination procedure. These contaminants may leach into the carrier gas and cause an unstable baseline. These contaminants may also have an absorbent affect on the sample and cause reproducibility problems. Perform the system decontamination process to eliminate any residual sources of contamination in the system flow path. <div class="ts-question">Has the Decontamination procedure been performed recently?</div> <div class="buttons"> <span class="btn-yes"><a href="https://www.ssi.shimadzu.com/forms/tech-support/index.html?product_category=VirtualAdvisor&product_name=TOC-V&page=webform_start">Yes</a></span> <span class="btn-no">[[No->Decontamination - CPN (1429)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Decontamination</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/maintenance/Cleaning-960x450-still.jpg" alt="Decontamination"></div> Decontamination is the process for eliminating all organic and inorganic compounds that may be adhering to the surfaces that contact the carrier gas and liquids. Click 'No' to transfer to the Decontamination procedure. These contaminants may leach into the carrier gas and cause an unstable baseline. These contaminants may also have an absorbent affect on the sample and cause reproducibility problems. Perform the system decontamination process to eliminate any residual sources of contamination in the system flow path. <div class="ts-question">Has the Decontamination procedure been performed recently?</div> <div class="buttons"> <span class="btn-yes"><a href="https://www.ssi.shimadzu.com/forms/tech-support/index.html?product_category=VirtualAdvisor&product_name=TOC-V&page=webform_start">Yes</a> <span class="btn-no">[[No->Decontamination - CPN (1429)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Decontamination - CPN</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/maintenance/Decon-CPH.jpg" alt="Decontamination - CPN"></div> <h3>This decontamination procedure is specifically designed for Shimadzu's TOC-Vcph total carbon analyzer. Most of the areas where contamination can occur have been included in this procedure. If you cannot eliminate the contamination using this procedure, contact your Shimadzu technical support representative. The maintenance procedures described in this procedure have been performed with the top and right sides of the instrument removed. View the [[Panel Removal->Panel Removal (3089)]] procedure for removing the top and right side of the instrument.</h3> <div class="buttons"> <span class="btn-yes">[[Continue->Carrier Gas Source (1370)]]</span><span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Dehumidifier Drain Pot Cleaning </h1> <div class="center"><iframe width="800" height="450" src="https://www.youtube.com/embed/DoteD6pUP4g?rel=0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen></iframe></div> <h3>Procedures</h3><ol> <li>Disconnect the drain pot tubing and remove the drain pot from the retaining clips.</li> <li>Wash and rinse the drain pot well with purified water.</li> <li>Fill the drain pot with purified water to within 10 mm of the overflow tube on the side.</li> <li>Reinstall the drain pot and connect the tubing to the drain pot.</li> <li>If washing does not remove the contamination; contact Shimadzu.</li> </ol> <h3>Related Procedures</h3><span class="btn-link">[[Dehumidifier Drain Pot Level->Dehumidifier Drain Pot Level (496)]]</span> <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Dehumidifier Drain Pot Level</h1> <div class="center"><iframe width="800" height="450" src="https://www.youtube.com/embed/K0K4ocagwqY?rel=0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen></iframe></div> <h3>Warnings</h3><img class="warning" style="float: left;" src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/virtual-advisor-warning-icon.png" alt="warning-icon"><strong>NOTE: Carrier gas should not leak (bubble) from the tip of the drain tubing when the instrument flow rate is 150 mL/min.</strong> <h3>Procedures</h3><ol> <li>Remove the rubber cap from the drain pot.</li> <li>Remove the drain pot from the mounting clip.</li> <li>Fill the drain pot with pure water to within 10 mm of the overflow tube.</li> <li>Cap the drain pot with the rubber cap.</li> <li>Verify that the dehumidifier drain tubing reaches the bottom of drain pot.</li> <li>Return the drain pot to the original position in the mounting clip.</li> </ol> <h3>Related Procedures</h3><span class="btn-link">[[Dehumidifier Drain Pot Cleaning->Dehumidifier Drain Pot Cleaning (448)]]</span> <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Dehumidifier Stability</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/maintenance/BkgndMonitor_P_Dehumid.jpg" alt="Dehumidifier Stability"></div> Examine the dehumidifier temperature on the Background Monitor screen. The dehumidifier temperature stability indicator is located on the Background Monitor screen. The actual dehumidifier temperature is displayed as well as an indication of whether the dehumidifier temperature is stable and less than 2°C. A green checkmark indicates that the dehumidifier temperature is stable and less than 2°C. <div class="ts-question">Is the dehumidifier temperature stable?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Instrument Carrier Gas Pressure and Flow Rate (3168)]]</span> <span class="btn-no"><a href="https://www.ssi.shimadzu.com/forms/tech-support/index.html?product_category=VirtualAdvisor&product_name=TOC-V&page=webform_start">No</a></span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Dehumidifier Temperature Stability</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/tnm-1-ready-state/TNM_Dehumid_CP.jpg" alt="Dehumidifier Temperature Stability"></div> <h3>The dehumidifier temperature stability indicator is located on the Background Monitor screen. The set temperature is displayed as well as an indication of whether the dehumidifier temperature is stable within+/- 0.1°C.</h3> <h3>Warnings</h3><img class="warning" style="float: left;" src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/virtual-advisor-warning-icon.png" alt="warning-icon"><strong>NOTE: The dehumidifier temperature should never be above 2°C.</strong> <div class="ts-question">Is the dehumidifier temperature adequate and stable?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Baseline Position (4239)]]</span> <span class="btn-no">[[No->Dehumidifier Temperature Stability (4238)]]</span> <span class="btn-back"><<back "Back">></span> </div></div>

<div class="container"><h1 class="title">Dehumidifier Temperature Stability</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/tnm-1-ready-state/TNM_Dehumid_CP.jpg" alt="Dehumidifier Temperature Stability"></div> <h3>Warnings</h3><img class="warning" style="float: left;" src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/virtual-advisor-warning-icon.png" alt="warning-icon"><strong>NOTE: The dehumidifier temperature should never be above 2°C.</strong> The dehumidifier temperature stability indicator is located on the Background Monitor screen. The set temperature is displayed as well as an indication of whether the dehumidifier temperature is stable within ±0.1°C. <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div></div>

<div class="container"><h1 class="title">Delay Tubing</h1> <div class="center"><img src="https://www.ssi.shimadzu.com//sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/maintenance/Leak_SSMDelay.jpg" alt="Delay Tubing"></div> <h3>The delay tubing enables measurement of high carbon content samples in larger masses. Check the flow rate exiting the SSM-5000A before proceeding. It is possible that the leak has been corrected. If the flow rate returns to 500 mL/min ±10%, the leak has been corrected. If the flow rate is not 500 mL/min ±10%, the delay tubing is leaking. Contact your Shimadzu service representative.</h3> <div class="ts-question">Delay Tubing</div> <div class="buttons"> <span class="btn-yes"><a href="https://www.ssi.shimadzu.com/forms/tech-support/index.html?product_category=VirtualAdvisor&product_name=TOC-L&page=webform_start">Contact Shimadzu</a></span> <span class="btn-no"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Detector Gasket Replacement - TNM-1</h1> <div class="center"><iframe width="800" height="450" src="https://www.youtube.com/embed/GLD_2idJmLY?rel=0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen></iframe></div> NOTE: The TNM Detector Gasket may also be referred to as the 'Reactor Packing.' <h3>Procedures</h3><ol> <li>Remove the front panel.</li> <li>Remove the 4 reactor mounting screws.</li> <li>Remove the reactor.</li> <li>Remove and inspect the gasket.</li> <li>Inspect and clean the detector window.</li> <li>Replace the gasket.</li> <li>Reinstall the reactor.</li> <li>Reinstall the reactor mounting screws.</li> <li>Reinstall the front panel.</li></ol> <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Dilution Water Level</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/poor-reproducibility-cph/DilWater.jpg" alt="Dilution Water Level"></div> Dilution water is used for automatic sample and standard dilution. As water on the surface of the dilution water bottle is exposed to the atmosphere, CO2 is dissolved in it, which may lead to contamination. Verify that the tip of the intake tubing reaches nearly to the bottom of the container. <div class="ts-question">Is the dilution water sufficient?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Fresh Dilution Water (3710)]]</span> <span class="btn-no">[[No->Dilution Water Level (497)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Dilution Water Level</h1> <div class="center"><iframe width="800" height="450" src="https://www.youtube.com/embed/yw3s-f5nj_Q?rel=0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen></iframe></div> Use the purest water available. <h3>Procedures</h3><ol> <li>Wash the dilution water bottle and rinse well with pure water.</li> <li>Fill the bottle with 2 liters of pure water.</li> <li>Place the bottle to the left of the instrument.</li> <li>Insert the DILUTION water intake tubing into the hole in the cap.</li> <li>Secure the tubing using a wire clamp about 200 mm from the end.</li> <li>Verify that the tip of the intake tubing reaches nearly to the bottom of the container.</li> <li>Place the cap on the container.</li> </ol> <h3>Related Procedures</h3><span class="btn-link">[[Bubble Removal - CS*->Bubble Removal - CS* (2760)]]</span> <span class="btn-link">[[Bubble Removal - WS->Bubble Removal - WS (3387)]]</span> <span class="btn-link">[[FlowLine Content Replacement - CP*->Flowline Content Replacement - CP* (474)]]</span> <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Disconnect the 'L' Line</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/maintenance/Leak_LTube.jpg" alt="Disconnect the 'L' Line"></div> <h3>Disconnect the 'L' line from the CO2 absorber. If the drain pot stops bubbling, the CO2 absorber may be blocked. Tap the absorber on a hard surface to dislodge any absorbent that may be blocking the tubing. It may be necessary to replace the CO2 absorber. If the drain pot continues to bubble, the blockage is most likely in the membrane filter or halogen scrubber.</h3> <div class="ts-question">Do the bubbles stop when the 'L' line of the CO2 absorber is disconnected?</div> <div class="buttons"> <span class="btn-yes">[[Yes->CO2 Absorber Replacement (436)]]</span> <span class="btn-no">[[No->Disconnect the Membrane Filter Inlet Tube (2984)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Disconnect the Flowmeter</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/maintenance/Leak_Flowmeter.jpg" alt="Disconnect the Flowmeter"></div> <h3>Disconnect the tubing from the flow meter outlet (top). If the flow rate can be adjusted to within the normal range, there is a blockage in the flow path downstream from the flow meter. If the flow rate cannot be adjusted with the flow meter outlet disconnected, the flow meter is malfunctioning and will need to be cleaned or replaced.</h3> <div class="ts-question">Is it possible to adjust the flow rate to the normal range with the flow meter outlet disconnected?</div> <div class="buttons"> <span class="btn-no">[[No->Clean the Flowmeter (10451)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Disconnect the Halogen Scrubber Inlet Tube</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/maintenance/Leak_MembINoff.jpg" alt="Disconnect the Halogen Scrubber Inlet Tube"></div> <h3>Disconnect the halogen scrubber inlet tube. If the bubbles stop, the halogen scrubber is clogged and will need to be replaced. If the drain pot continues to bubble, and a TNM-1 unit is attached, disconnect the TNM-1 unit tubing from TOC-V. If the bubbles stop, the blockage is in the TNM system. If the bubbles continue and a TNM-1 unit is NOT attached, contact Shimadzu for additional service.</h3> <div class="ts-question">Does the drain pot continue to bubble with the halogen scrubber inlet tube disconnected?</div> <div class="buttons"> <span class="btn-yes"><a href="https://www.ssi.shimadzu.com/forms/tech-support/index.html?product_category=VirtualAdvisor&product_name=TOC-V&page=webform_start">Yes</a></span> <span class="btn-no">[[No->Halogen Scrubber Replacement - CPN (450)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Disconnect the Membrane Filter Inlet Tube</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/maintenance/Leak_MembINoff.jpg" alt="Disconnect the Membrane Filter Inlet Tube"></div> <h3>Disconnect the membrane filter inlet tube. If the bubbles in the drain pot stop, the membrane filter is clogged and will need to be replaced. If the drain pot continues to bubble, the halogen scrubber is the most likely source of the blockage and will need to be replaced.</h3> <div class="ts-question">Does the drain pot continue to bubble with the membrane filter inlet tube disconnected?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Disconnect the Halogen Scrubber Inlet Tube (2986)]]</span> <span class="btn-no">[[No->Membrane Filter Replacement (457)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Drain Pot Bubbles</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/maintenance/Leak_DrainPot.jpg" alt="Drain Pot Bubbles"></div> <h3>The drain pot is located inside the instrument. Verify that the drain pot water level is within 10 mm of the overflow tube. Click Filling the Drain Pot to view the procedure for filling the drain pot. Bubbling of the drain tubing into the drain pot usually indicates that the system is clogged between the drain pot and the NDIR purge port.</h3> <h3>Related Procedures</h3><span class="btn-link">[[Filling the Drain Pot->Dehumidifier Drain Pot Level (496)]]</span> <div class="ts-question">Is the drain tubing bubbling into the drain pot?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Disconnect the 'L' Line (2982)]]</span> <span class="btn-no">[[No->Broken Combustion Tube (2988)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Drain Pot Water Level</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/maintenance/Leak_DrainPot.jpg" alt="Drain Pot Water Level"></div> The level of water in the dehumidifier drain pot should reach the level of the overflow tube. The dehumidifier drain pot must be filled with water to prevent carrier gas release from the drain tubing. The water level should reach the discharge tubing on the side of the pot. The drain tubing should reach to the bottom of the pot. Use only pure or deionized water to fill the drain pot. <div class="ts-question">Does the level of water in the dehumidifier drain pot reach the overflow?</div> <div class="buttons"> <span class="btn-yes">[[Yes->CO2 Absorber (1752)]]</span> <span class="btn-no">[[No->Dehumidifier Drain Pot Level (496)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Drain Pot Water Level</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/maintenance/Leak_DrainPot.jpg" alt="Drain Pot Water Level"></div> The level of water in the dehumidifier drain pot should reach the level of the overflow tube. The dehumidifier drain pot must be filled with water to prevent carrier gas release from the drain tubing. The water level should reach the discharge tubing on the side of the pot. The drain tubing should reach to the bottom of the pot. Use only pure or deionized water to fill the drain pot. <div class="ts-question">Does the level of water in the dehumidifier drain pot reach the overflow?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Waste Tubing Position (3268)]]</span> <span class="btn-no">[[No->Dehumidifier Drain Pot Level (496)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Drain Separator Level - SSM</h1> <div class="center"><iframe width="800" height="450" src="https://www.youtube.com/embed/kXTJhO3ubbA?rel=0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen></iframe></div> The construction of the drain vessel prevents carrier gas leaks, as long as the water volume in the drain separator is sufficient to keep the seal afloat so that it does not contact the ring at the bottom of the tube. <h3>Procedures</h3><ol> <li>The drain separator vessel is on the right side of the SSM.</li> <li>Use distilled or ion-exchange water to fill the drain separator.</li> <li>Fill the drain separator up to the outlet to the waste container.</li> </ol> <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Drain Separator Water Level</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-l/common/Leak_SSMDrainSep-960x450-still.jpg" alt="Drain Separator Water Level"></div> <h3>The drain tubing has a sealed construction to prevent carrier gas escape. However, gas may escape if the water level in the drain vessel drops. The drain vessel should be filled with distilled or ion-exchange water to the bottom of the overflow tube on the vessel.</h3> <div class="ts-question">Is the vessel filled with water to the bottom of the overflow tube?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Flow Rate at the SSM Exit (1557)]]</span> <span class="btn-no">[[No->Filling the Drain Separator (1554)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Drain Separator Water Volume</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-l/common/SSM_DrainSep-960x450-still.jpg" alt="Drain Separator Water Volume"></div> <h3>The water in the SSM drain separator is not replenished during measurement as quickly as in the TOC. The water level in the drain separator has a tendency to drop below the level needed to ensure that the float is separated from the ring. If the float drops and seals the ring, this prevents discharge of carrier gas and drain water.</h3> <div class="ts-question">Does the drain separator vessel contain an adequate volume of pure water?</div> <div class="buttons"><span class="btn-yes">[[Yes->SSM Sampling Positions (4190)]]</span> <span class="btn-no">[[No->Filling the Drain Separator (10457)]]</span> <span class="btn-back"><<back "Back">></span> </div></div>

<div class="container"><h1 class="title">Filling the Drain Separator</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-l/common/SSM_DrainSep-960x450-still.jpg" alt="Filling the Drain Separator"></div> Use distilled or ion-exchange water to fill the drain vessel. The drain vessel is located on the right side of the SSM-5000A. Fill the vessel to the level of the drain outlet. <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div></div>

<div class="container"><h1 class="title">Filling the Drain Separator</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-l/common/Leak_SSMDrainSep-960x450-still.jpg" alt="Filling the Drain Separator"></div> <h3>Use distilled or ion-exchange water to fill the drain vessel. The drain vessel is located on the right side of the SSM-5000A. Fill the vessel to the level of the drain outlet.</h3> <div class="ts-question">Filling the Drain Vessel</div> <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Filling the SSM Combustion Tube</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-l/common/SSM_CTFill-960x450-still-en_0.jpg" alt="Filling the SSM Combustion Tube"></div> <h3>Prepare the mixed catalyst by mixing 2 containers of cobalt oxide catalyst (25 g each) and 1 container of platinum catalyst (20 g). Fold the catalyst support screens to fit snugly into the combustion and require placement with the catalyst filling rod. Do not pack too tightly. Maintain at least 150 mm of open space at the sample port end of the combustion tube for the sample boat to enter the combustion chamber. Fill the combustion tube with about 80 mm of mixed catalyst. Not all of the catalyst mixture is required.</h3> <div class="ts-question">Is the TC combustion tube properly filled with the correct catalyst mixture?</div> <div class="buttons"><span class="btn-yes">[[Yes->Leak and Clog Check (4202)]]</span> <span class="btn-no">[[No->TC Catalyst Replacement - SSM (516)]]</span> <span class="btn-back"><<back "Back">></span> </div></div>

<div class="container"><h1 class="title">Filling the TN Combustion Tube</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/tnm-1-reproducibility/Catalyst_TCTN.jpg" alt="Filling the TN Combustion Tube"></div> <h3>Standard TOC catalyst is used for TN and TOC/TN simultaneous analysis. The furnace temperature must be set to 720°C. The thickness of the ceramic fiber must be uniform and completely cover the entire surface of the catalyst bed. The filling heights of the catalyst and the ceramic fiber directly influence the TN detection rate. It is important that the dimensions are as close as possible to those listed here.</h3> <div class="ts-question">Is the TOC-TC combustion tube appropriately filled for TN measurement?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Connecting the NDIR (4309)]]</span> <span class="btn-no">[[No->Catalyst - TC/TN (441)]]</span> <span class="btn-back"><<back "Back">></span> </div></div>

<div class="container"> <h3>Please choose a category</h3> <h4>Main Unit</h4> <span class="btn-link">[[TOC-VCSN-IC Flowlines->TOC-VCSN-IC Flowlines (104885)]]</span> <span class="btn-link">[[TOC-VCSN-NPOC Flowlines->TOC-VCPN-NPOC Flowlines (10486)]]</span> <span class="btn-link">[[TOC-VCSN-TC Flowlines->TOC-VCSN-TC Flowlines (10484)]]</span> <h4>Sampler</h4> <span class="btn-link">[[ASI Flowlines->ASI Flowlines (10487)]]</span> <h4>Modules</h4> <span class="btn-link">[[SSM-5000A-IC Flowlines->SSM-5000A-IC Flowlines (10490)]]</span> <span class="btn-link">[[SSM-5000A-TC Flowlines->SSM-5000A-TC Flowlines (10489)]]</span> <span class="btn-link">[[TNM-1 Flowlines->TNM-1 Flowlines (10491)]]</span> <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Flow Rate at the IC Combustion Tube Outlet</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-l/common/Leak_SSMicOut-960x450-still.jpg" alt="Flow Rate at the IC Combustion Tube Outlet"></div> <h3>Allow the combustion tube to cool. Disconnect the black elbow tube from the IC combustion tube outlet. Using a commercially available, calibrated diagnostic flow meter, test the flow rate exiting the IC combustion tube.</h3> <div class="ts-question">Is the flow rate from the IC combustion tube 500 mL/min ±10%?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Flow Rate from the IC Drain (1605)]]</span> <span class="btn-no">[[No->Checking the IC Pathway for Leaks (1596)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Flow Rate at the SSM Exit</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-l/common/Leak_SSMExitFlow-960x450-still_0.jpg" alt="Flow Rate at the SSM Exit"></div> <h3>Using a commercially available, calibrated diagnostic flow meter, test the flow rate exiting the SSM. It should be 500 mL/min ±10%.</h3> <div class="ts-question">Is the flow rate at the SSM outlet 500 mL/min ±10%?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Troubleshoot the Main Unit (2333)]]</span> <span class="btn-no">[[No->Flow at the Inner Dryer Tube Outlet (1562)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Flow Rate from the IC Drain</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-l/common/Leak_SSMicDrain-960x450-still.jpg" alt="Flow Rate from the IC Drain"></div> <h3>Disconnect the carrier gas tubing that connects the IC combustion tube to the drain separator and connect it to a commercially available, calibrated diagnostic flow meter.</h3> <div class="ts-question">Is the flow rate entering the drain separator from the IC combustion tube 500 mL/min ±10%?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Flow Rate through the Outer Dryer Tubing (1607)]]</span> <span class="btn-no">[[No->Cooling Coil Cleaning - SSM (512)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Flow Rate through the Outer Dryer Tubing</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/maintenance/Leak_SSMDryerOUT.jpg" alt="Flow Rate through the Outer Dryer Tubing"></div> <h3>Disconnect the tubing from the outlet of the outer dryer tube. Using a commercially available diagnostic, calibrated flow meter, test the flow rate exiting the outer dryer tube.</h3> <div class="ts-question">Is the flow rate exiting the outer dryer tube 500 mL/min ±10%?</div> <div class="buttons"> <span class="btn-yes"><a href="https://www.ssi.shimadzu.com/forms/tech-support/index.html?product_category=VirtualAdvisor&product_name=TOC-V&page=webform_start">Contact Shimadzu</a></span> <span class="btn-no">[[No->Delay Tubing (1609)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Flow Rate to the Drain Separator</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-l/common/Leak_SSMtcDrain-960x450-still.jpg" alt="Flow Rate to the Drain Separator"></div> <h3>Disconnect the inlet tubing to the TC side of the drain separator an connect it to a commercially available, calibrated diagnostic flow meter. Test the flow rate from the TC combustion tube to the TC side of the drain separator.</h3> <div class="ts-question">Is the flow rate to the TC side of the drain separator 500 mL/min ±10%?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Flow Rate at the IC Combustion Tube Outlet (1595)]]</span> <span class="btn-no">[[No->Checking the Condensation Coil (1590)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Flow at the Inner Dryer Tube Outlet</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/maintenance/Leak_SSMDryerOUT.jpg" alt="Flow at the Inner Dryer Tube Outlet"></div> <h3>This dryer removes excess moisture from the carrier gas. Disconnect the inner dryer tube outlet. Using a commercially available, calibrated diagnostic flow meter, test the flow rate exiting the inner tubing of the dryer.</h3> <div class="ts-question">Is the flow rate at the inside dryer tube outlet 500 mL/min ±10%?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Flow at the SSM TC Combustion Tube Outlet (1568)]]</span> <span class="btn-no">[[No->SSM - Dryer (1559)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Flow at the SSM TC Combustion Tube Outlet</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-l/common/Leak_SSMtcCTout-960x450-still.jpg" alt="Flow at the SSM TC Combustion Tube Outlet"></div> <h3>Allow the combustion tube to cool. Disconnect the outlet of the TC combustion tube and using a commercially available, calibrated diagnostic flow meter, test the flow rate exiting the TC combustion tube. If the flow rate is 500 mL/min ±10%, the leak or clog is most likely between the TC combustion tube outlet and the outlet to the NDIR of the TOC-L. If the flow rate is not 500 mL/min ±10%, the leak or clog is most likely between the inner dryer tube outlet and the combustion tube outlet.</h3> <div class="ts-question">Is the flow rate at the TC combustion tube outlet 500 mL/min ±10%?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Flow Rate to the Drain Separator (1589)]]</span> <span class="btn-no">[[No->Flow at the TC Sample Chamber Inlet (1572)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Flow at the TC Sample Chamber Inlet</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-l/common/Leak_SSMtcCTout-960x450-still.jpg" alt="Flow at the TC Sample Chamber Inlet"></div> <h3>Remove the carrier gas tubing from the TC sample port and attach it to a commercially available, calibrated diagnostic flow meter. If the flow rate entering the TC sample port is not 500 mL/min ±10%, a leak or clog may be in the inner layer of the dryer tube. If the flow rate entering the TC sample port is 500 mL/min ±10%, the leak or clog is most likely in the TC sample port.</h3> <div class="ts-question">Is the flow rate entering the TC sample port 500 mL/min ±10%?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Checking the TC Pathway for Leaks (1582)]]</span> <span class="btn-no">[[No->SSM - Dryer (1559)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Flowline Content Replacement - CP* </h1> <div class="center"><iframe width="800" height="450" src="https://www.youtube.com/embed/raT63jVbQ-U?rel=0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen></iframe></div> <h3>Procedures</h3><ol> <li>This function removes bubbles from the dilution water and hydrochloric acid tubing.</li> <li>Open the Sample Table tab of the file viewer.</li> <li>Right-click on the configuration icon of the connected system.</li> <li>Select Maintenance – Replace Flowline Content.</li> <li>The Replace Flow Line Content window is displayed.</li> <li>Click Start to begin the replacement process.</li> <li>A progress bar is active until the flowline content has been replaced.</li> <li>After the process is complete, click Close.</li> </ol> <h3>Related Procedures</h3><span class="btn-link">[[Dilution Water Level->Dilution Water Level (497)]]</span> <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Fresh Dilution Water</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/maintenance/Decon_Dilution.jpg" alt="Fresh Dilution Water"></div> The water used for standard preparation and sample dilution should contain as little dissolved CO2 as possible. As water is exposed to the atmosphere, the atmospheric CO2 is dissolved in the water, which may lead to contamination. It is very important to use fresh dilution water and avoid as much atmospheric contact as possible. Always make sure that the tip of the intake tubing is near the bottom of the container. <div class="ts-question">Is the dilution water fresh?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Number of Syringe Washes (3712)]]</span> <span class="btn-no">[[No->Dilution Water Level (497)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Furnace Parameters</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/maintenance/SSM_Furnace_CS.jpg" alt="Furnace Parameters"></div> Press the [F4] Conditions key in the Initial Display screen. The Conditions-Unit screen is displayed. Use the Cursor keys to select the appropriate item (SSM-TC Furnace, SSM-IC Furnace). Use the Select key to change the setting to ON or OFF. Press the [F1] Return key to return to the Initial Display screen. <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div></div>

<div class="container"><h1 class="title">Furnace Power</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/maintenance/FurnacePower_P.jpg" alt="Furnace Power"></div> The electric furnace needs to be on for all analysis types except for IC only. The electric furnace power needs to be turned ON unless only IC analysis will be performed. Click the icon for the desired instrument in the TOC-Control V main window. The Instrument Properties window is displayed. Click the TOC tab. Set the furnace temperature to either 680°C or 720°C (TN measurement). Click the OK button. <h3>Warnings</h3><img class="warning" style="float: left;" src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/virtual-advisor-warning-icon.png" alt="warning-icon"><strong>NOTE: It takes 30-40 minutes after the furnace power is turned ON for the furnace temperature to reach the set value.</strong> <div class="ts-question">Is the electric furnace power ON?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Furnace Temperature Stability (1747)]]</span> <span class="btn-back"><<back "Back">></span> </div></div>

<div class="container"><h1 class="title">Furnace Temperature</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/tnm-1-ready-state/TNM_Furnace_CP.jpg" alt="Furnace Temperature"></div> The problem is with the TOC-V main unit. Use the Troubleshoot menu to select the appropriate main unit troubleshooting pathway. <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div></div>

<div class="container"><h1 class="title">Furnace Temperature Stability</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/maintenance/BkgndMonitor_P_Furnace.jpg" alt="Furnace Temperature Stability"></div> The furnace temperature is considered stable if it is not fluctuating from the set point by more than ±1°C. The electric furnace stability indicator is located on the Background Monitor screen. The actual temperature of the TC furnace is displayed. This temperature is stable if it is steady within ±1°C. A green checkmark is displayed while the furnace temperature fluctuates ±10°C from the set temperature. <h3>Warnings</h3><img class="warning" style="float: left;" src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/virtual-advisor-warning-icon.png" alt="warning-icon"><strong>NOTE: The furnace requires an additional period of time after it reaches temperature to stabilize.</strong> <div class="ts-question">Is the electric furnace temperature stable?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Dehumidifier Stability (1748)]]</span> <span class="btn-no"><a href="https://www.ssi.shimadzu.com/forms/tech-support/index.html?product_category=VirtualAdvisor&product_name=TOC-V&page=webform_start">No</a></span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Furnace Thermostat Buttons</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/ssm-furnace-problems/SSM_FurnaceButton.jpg" alt="Furnace Thermostat Buttons"></div> In the event that one of the furnaces overheats, the button pops out and breaks the power circuit to that furnace. After the furnace cools, push the furnace thermostat button back to the original position. If the furnace continues to overheat, contact your Shimadzu representative. <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div></div>

<div class="container"><h1 class="title">Gas Generator Purification</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-l/common/Decon_Gen-960x450-still.jpg" alt="Gas Generator Purification"></div> <h3>In-house generated air requires a purification system.These systems require periodic maintenance. When using a Shimadzu gas purifier, maintenance or replacement may be required for the soda lime CO2 absorber and the L-shaped tube with catalyst. This gas purifier is recommended for applications with TOC of 1ppmor more. When using a Parker/Balston/Whatmangas purifier, maintenance or replacement of the oil trap or air dryer may be required. This gas purifier is recommended for higher sensitivity applications. For assistance, call 800-343-4048 (USA phone number). When using other manufacturers' gas purifiers, contact the appropriate manufacturer.</h3> <div class="ts-question">Carrier Gas Purification</div> <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Gas Generator Purification</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/maintenance/Decon_Gen-960x450-still.jpg" alt="Gas Generator Purification"></div> <h3>In-house generated air requires a purification system.These systems require periodic maintenance. When using a Shimadzu gas purifier, maintenance or replacement may be required for the soda lime CO2 absorber and the L-shaped tube with catalyst. This gas purifier is recommended for applications with TOC of 1ppmor more. When using a Parker/Balston/Whatmangas purifier, maintenance or replacement of the oil trap or air dryer may be required. This gas purifier is recommended for higher sensitivity applications. For assistance, call 800-343-4048 (USA phone number) . When using other manufacturers' gas purifiers, contact the appropriate manufacturer.</h3> <div class="ts-question">Carrier Gas Purification</div> <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Halogen Scrubber Discoloration</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/maintenance/Decon_Halogen.jpg" alt="Halogen Scrubber Discoloration"></div> The halogen scrubber removes chlorine from the carrier gas to prevent damage to the detector. The absorbent inside the halogen scrubber turns black as it absorbs chlorine. This discoloration band advances toward the outlet as the amount of chlorine absorbed increases. The halogen scrubber should be replaced when the discoloration band reaches the point shown in the diagram. <div class="ts-question">Has the discoloration band reached a point where it should be replaced?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Halogen Scrubber Replacement - CPN (450)]]</span> <span class="btn-no">[[No->Carrier Gas Source (1758)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Halogen Scrubber Discoloration</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/maintenance/Decon_Halogen.jpg" alt="Halogen Scrubber Discoloration"></div> The halogen scrubber removes chlorine from the carrier gas to prevent damage to the detector. The absorbent inside the halogen scrubber turns black as it absorbs chlorine. This discoloration band advances toward the outlet as the amount of chlorine absorbed increases. The halogen scrubber should be replaced when the discoloration band reaches the point shown in the diagram. <div class="ts-question">Has the discoloration band reached a point where it should be replaced?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Halogen Scrubber Replacement - CPN (450)]]</span> <span class="btn-no">[[No->Membrane Filter (3725)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Halogen Scrubber Replacement - CPN</h1> <div class="center"><iframe width="800" height="450" src="https://www.youtube.com/embed/-GI-8h2ejnM?rel=0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen></iframe></div> <h3>Procedures</h3><ol> <li>Open the door.</li> <li>Unclip the halogen scrubber and remove the tubing.</li> <li>Remove the halogen scrubber.</li> <li>Install a new halogen scrubber and secure the retaining clips.</li> <li>Connect the tubing to the halogen scrubber.</li> <li>Close the door.</li> </ol> <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Humidifier Cleaning - H</h1> <div class="center"><iframe width="800" height="450" src="https://www.youtube.com/embed/i2AkRtQFDWY?rel=0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen></iframe></div> <h3>Procedures</h3><ol> <li>Disconnect the tubing from the humidifier.</li> <li>Remove the humidifier unit from the instrument.</li> <li>Clean the tubing with purified water.</li> <li>Reinstall the humidifier in the instrument.</li> <li>Reconnect the humidifier tubing.</li> </ol> <h3>Related Procedures</h3><span class="btn-link"><span class="btn-link">[[Filling the Humidifier - CSN->Humidifier Water Level (501)]]</span> <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div>

<div class="container"><h1 class="title">Humidifier Cleaning - N</h1> <div class="center"><iframe width="800" height="450" src="https://www.youtube.com/embed/bak6eDEV44E?rel=0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen></iframe></div> <h3>Procedures</h3><ol> <li>Disconnect the tubing from the humidifier.</li> <li>Remove the humidifier unit from the instrument.</li> <li>Clean the tubing with purified water.</li> <li>Reinstall the humidifier in the instrument.</li> <li>Reconnect the humidifier tubing.</li> </ol> <h3>Related Procedures</h3><span class="btn-link">[[Filling the Humidifier->Humidifier Water Level (501)]]</span> <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Humidifier Inlet to the Dehumidifier Inlet</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-l/common/Decon_Hum2Det-960x450-still.jpg" alt="Humidifier Inlet to the Dehumidifier Inlet"></div> <h3>Disconnect the Viton tubing from the humidifier inlet and connect it to the dehumidifier inlet. This bypasses the combustion tube, cooling coil, and pure water trap. If the baseline stabilizes in 30 minutes, the system may still be contaminated. Repeat the TC blank check procedure or contact your Shimadzu representative. If the baseline does NOT stabilize in 30 minutes, the drain pot is contaminated.</h3> <div class="ts-question">Does the basline stabilize in 30 minutes?</div> <div class="buttons"> <span class="btn-yes">[[Yes->IC Solution Regeneration (2820)]]</span> <span class="btn-no">[[No->Dehumidifier Drain Pot Cleaning (448)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Humidifier Inlet to the Detector Inlet</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-l/common/Decon_Hum2Det-960x450-still.jpg" alt="Humidifier Inlet to the Detector Inlet"></div> <h3>Disconnect the Viton tubing from the humidifier inlet and connect it to the detector inlet. This bypasses the main system components. If the baseline stabilizes within 30 minutes, the source of contamination is in the system. If the baseline does NOT stabilize within 30 minutes, the carrier gas is contaminated or the detector cell is dirty.</h3> <div class="ts-question">Does the baseline stabilize within 30 minutes?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Humidifier Inlet to the Halogen Scrubber Inlet (2815)]]</span> <span class="btn-no">[[No->NDIR Cleaning (10432)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Humidifier Inlet to the Halogen Scrubber Inlet</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-l/common/Decon_Hum2Det-960x450-still.jpg" alt="Humidifier Inlet to the Halogen Scrubber Inlet"></div> <h3>Disconnect the Viton tubing from the humidifier inlet and connect it to the halogen scrubber inlet. This bypasses the combustion tube, cooling coil, pure water trap, dehumidifier, and drain pot. If the baseline stabilizes within 30 minutes, the dehumidifier or drain pot may be contaminated. If the baseline does NOT stabilize within 30 minutes, either the membrane filter or the halogen scrubber is contaminated.</h3> <div class="ts-question">Does the baseline stabilize within 30 minutes?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Dehumidifier Drain Pot Cleaning (448)]]</span> <span class="btn-no">[[No->Membrane Filter or Halogen Scrubber (2824)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Humidifier Water Level</h1> <div class="center"><iframe width="800" height="450" src="https://www.youtube.com/embed/-ZmmuT3wnZA?rel=0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen></iframe></div> Use pure water containing as little TC as possible for high sensitivity. <h3>Procedures</h3><ol> <li>Remove the cap from the water supply port on top of the humidifier.</li> <li>Add water through the supply port till it reaches the Hi mark on the humidifier.</li> <li>Replace the cap on the water supply port.</li> </ol> <h3>Related Procedures</h3><span class="btn-link">[[Humidifier Cleaning->Humidifier Cleaning - N (2746)]]</span> <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Humidifier Water Level and Quality</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/maintenance/Decon-Humidifier.jpg" alt="Humidifier Water Level and Quality"></div> <h3>The humidifier moisturizes the carrier gas to a consistent level to ensure high analysis precision. Distilled or deionized water should be used for filling the humidifier. The humidifier water should be pure water containing as little carbon as possible. If this water becomes contaminated with carbon, the results will be adversely affected. Verify that the water level in the humidifier is between the Hi and Lo marks on the humidifier vessel.</h3> <div class="ts-question">Is there a sufficient volume of fresh water in the humidifier vessel?</div> <div class="buttons"> <span class="btn-yes">[[Yes->TC Blank Check - CP* (2811)]]</span> <span class="btn-no">[[No->Humidifier Water Level (501)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Humidifier Water Level and Quality</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/maintenance/Decon_Humidifier.jpg" alt="Humidifier Water Level and Quality"></div> <h3>The humidifier moisturizes the carrier gas to a consistent level to ensure high analysis precision. Distilled or deionized water should be used for filling the humidifier. The humidifier water should be pure water containing as little carbon as possible. If this water becomes contaminated with carbon, the results will be adversely affected. Verify that the water level in the humidifier is between the Hi and Lo marks on the humidifier vessel.</h3> <div class="ts-question">Is there a sufficient volume of fresh water in the humidifier vessel?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Injector Spray Pattern (3283/3352/3833)]]</span> <span class="btn-no">[[No->Humidifier Water Level (501)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">I/O Board Switch Settings</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/ssm-furnace-problems/SSM_IOboard.jpg" alt="I/O Board Switch Settings"></div> <h3>Warnings</h3><img class="warning" style="float: left;" src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/virtual-advisor-warning-icon.png" alt="warning-icon"><strong>Turn OFF the power to both the TOC-V and the SSM. Always wear a grounding strap before touching any of the I/O boards.</strong> The settings for SW1 are ON for number 1 and OFF for numbers 2, 3 and 4. Set SW2 to either ON or OFF. Place all of the jumpers for JP1 between the center pin and the pin closest to the edge of the I/O board. <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div></div>

<div class="container"><h1 class="title">IC Combustion Tube Replacement - SSM</h1> <div class="center"><iframe width="800" height="450" src="https://www.youtube.com/embed/MA8qqGjmZbc?rel=0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen></iframe></div> <h3>Procedures</h3><ol> <li>Disconnect the small end of the combustion tube.</li> <li>Open the IC sample port cover.</li> <li>Unscrew the combustion tube-retaining ring.</li> <li>Loosen the screws securing the sample port and rods.</li> <li>Remove the sample port.</li> <li>Replace the black sample port o-ring.</li> <li>Remove the combustion tube.</li> <li>Replace the white o-ring and install the combustion tube.</li> <li>Install and secure the sample port.</li> <li>Tighten the combustion tube-retaining ring.</li> <li>Close the sample port.</li> <li>Connect the small end of the combustion tube.</li></ol> <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">IC Injector O-ring Replacement</h1> <div class="center"><iframe width="800" height="450" src="https://www.youtube.com/embed/znNMVgqXO5w?rel=0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen></iframe></div> <h3>Warnings</h3><img class="warning" style="float: left;" src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/virtual-advisor-warning-icon.png" alt="warning-icon"><strong>CAUTION: The IC reaction solution is acidic. Use care not to spill or touch the fluid when handling it.</strong> <h3>Procedures</h3><ol> <li>Remove the thumbscrew.</li> <li>Remove the slider.</li> <li>Remove the white o-ring.</li> <li>Remove the black o-ring.</li> <li>Install a new black o-ring.</li> <li>Install a new white o-ring.</li> <li>Install the slider.</li> <li>Reinstall and tighten the thumbscrew.</li> </ol> <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div>

<div class="container"><h1 class="title">IC Injector Tubing Adjustment</h1> <div class="center"><iframe width="800" height="450" src="https://www.youtube.com/embed/YMB-PLj0TkA?rel=0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen></iframe></div> <h3>Procedures</h3><ol> <li>Loosen the injector nut.</li> <li>Push tubing out of injector.</li> <li>Pull tubing into injector until it is recessed 2-5 mm.</li> <li>Tighten injector nut.</li> </ol> <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div>

<div class="container"><h1 class="title">IC Push Rod O-ring Replacement - SSM </h1> <div class="center"><iframe width="800" height="450" src="https://www.youtube.com/embed/p1A0xWbGU9Y?rel=0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen></iframe></div> <h3>Procedures</h3><ol> <li>Open the IC sample port cover.</li> <li>Loosen the retaining nut.</li> <li>Slide the push rod knob halfway to the sampling position.</li> <li>Install the o-ring removal tool.</li> <li>Pull the rod sharply out of the sample port.</li> <li>Remove the push rod from the knob.</li> <li>Remove the nut, o-rings and removal tool.</li> <li>Insert 2 new o-rings and the retaining nut.</li> <li>Secure the push rod to the knob.</li> <li>Tighten the retaining nut.</li> <li>Close and secure the IC sample port.</li></ol> <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">IC Reaction Solution Level</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-l/common/Leak_ICvessel_L-960x450-still-en.jpg" alt="IC Reaction Solution Level"></div> <h3>Before performing IC analysis with the IC vessel, it is necessary to ensure that the IC reaction vessel is filled with IC reaction solution. The IC reaction solution should reach the overflow on the side of the IC reaction vessel.</h3> <h3>Warnings</h3><img class="warning" style="float: left;" src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/virtual-advisor-warning-icon.png" alt="warning-icon"><strong>CAUTION: The IC reaction solution is acidic. Use care not to spill or touch the fluid when handling it.</strong> <div class="ts-question">Is the IC vessel filled to the proper level with IC reaction solution?</div> <div class="buttons"> <span class="btn-yes">[[Yes->IC Vessel Bubbles (3002)]]</span> <span class="btn-no">[[No->IC Solution Regeneration - CPH (475)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">IC Reaction Solution Level</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/maintenance/ICsolution.jpg" alt="IC Reaction Solution Level"></div> Examine the IC reaction solution vessel on the left side of the instrument. Prepare the IC reaction solution by diluting 50 mL of 85% phosphoric acid to 250 mL with pure water. Transfer the acid to the 250 mL bottle provided as a standard accessory and place it on the left side of the instrument toward the front. Place the IC reaction solution tubing through the hole in the cap of the bottle. <h3>Warnings</h3><img class="warning" style="float: left;" src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/virtual-advisor-warning-icon.png" alt="warning-icon"><strong>CAUTION: The IC reaction solution contains phosphoric acid. Use care while handling to prevent contact or spills.</strong> <div class="ts-question">Is there a sufficient volume of IC reaction solution in the reagent bottle?</div> <div class="buttons"> <span class="btn-yes">[[Yes->IC Reaction Solution Level (3302)]]</span> <span class="btn-no">[[No->IC Solution Level - C*H (722)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">IC Reaction Solution Level</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-l/common/Leak_ICvessel_L-960x450-still-en.jpg" alt="IC Reaction Solution Level"></div> <h3>Before performing IC analysis with the IC vessel, it is necessary to ensure that the IC reaction vessel is filled with IC reaction solution. The IC reaction solution should reach the overflow on the side of the IC reaction vessel.</h3> <h3>Warnings</h3><img class="warning" style="float: left;" src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/virtual-advisor-warning-icon.png" alt="warning-icon"><strong>CAUTION: The IC reaction solution is acidic. Use care not to spill or touch the fluid when handling it.</strong> <div class="ts-question">Is the IC vessel filled to the proper level with IC reaction solution?</div> <div class="buttons"> <span class="btn-yes">[[Yes->IC Vessel Bubbles (3304)]]</span> <span class="btn-no">[[No->IC Solution Regeneration - CPH (475)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">IC Reaction Solution Level</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/maintenance/ICsolution.jpg" alt="IC Reaction Solution Level"></div> Examine the IC reaction solution vessel on the left side of the instrument. Prepare the IC reaction solution by diluting 50 mL of 85% phosphoric acid to 250 mL with pure water. Transfer the acid to the 250 mL bottle provided as a standard accessory and place it on the left side of the instrument toward the front. Place the IC reaction solution tubing through the hole in the cap of the bottle. <h3>Warnings</h3><img class="warning" style="float: left; margin-bottom:25px;" src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/virtual-advisor-warning-icon.png" alt="warning-icon"><strong>CAUTION: The IC reaction solution contains phosphoric acid. Use care while handling to prevent contact or spills.</strong> <div class="ts-question">Is there a sufficient volume of IC reaction solution in the reagent bottle?</div> <div class="buttons"> <span class="btn-yes">[[Yes->IC Reaction Solution Level (3757)]]</span> <span class="btn-no">[[No->IC Solution Level - C*H (722)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">IC Reaction Solution Level</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/maintenance/Leak_ICvessel_L-960x450-still-en.jpg" alt="IC Reaction Solution Level"></div> <h3>Before performing IC analysis with the IC vessel, it is necessary to ensure that the IC reaction vessel is filled with IC reaction solution. The IC reaction solution should reach the overflow on the side of the IC reaction vessel.</h3> <h3>Warnings</h3><img class="warning" style="float: left; margin-bottom:25px;" src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/virtual-advisor-warning-icon.png" alt="warning-icon"><strong>CAUTION: The IC reaction solution is acidic. Use care not to spill or touch the fluid when handling it.</strong> <div class="ts-question">Is the IC vessel filled to the proper level with IC reaction solution?</div> <div class="buttons"> <span class="btn-yes">[[Yes->IC Vessel Bubbles (3759)]]</span> <span class="btn-no">[[No->IC Solution Regeneration - CPH (475)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">IC Sample Port O-ring Replacement - SSM</h1> <div class="center"><iframe width="800" height="450" src="https://www.youtube.com/embed/GkRDNGNAkF4?rel=0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen></iframe></div> <h3>Procedures</h3><ol> <li>Open the IC sample port cover.</li> <li>Remove the old black o-ring.</li> <li>Insert a new black o-ring.</li> <li>Close the IC sample port cover.</li></ol> <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">IC Slide Injector O-rings</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-l/common/ICSlideOring-960x450-still.jpg" alt="IC Slide Injector O-rings"></div> Two o-rings are stacked between the slider and the injection block. The o-rings are consumable parts and wear with slider use. If a gas leak develops in this area, replace both o-rings. <div class="ts-question">Are the slide injector o-rings damaged or worn?</div> <div class="buttons"> <span class="btn-yes">[[Yes->IC Injector O-ring Replacement (478)]]</span> <span class="btn-no">[[No->IC Reaction Solution Level (3300)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">IC Slide Injector O-rings</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/maintenance/ICSlideOring-960x450-still.jpg" alt="IC Slide Injector O-rings"></div> Two o-rings are stacked between the slider and the injection block. The o-rings are consumable parts and wear with slider use. If a gas leak develops in this area, replace both o-rings. <div class="ts-question">Are the slide injector o-rings damaged or worn?</div> <div class="buttons"> <span class="btn-yes">[[Yes->IC Injector O-ring Replacement (478)]]</span> <span class="btn-no">[[No->IC Reaction Solution Level (3755)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">IC Solution Level - C*H</h1> <div class="center"><iframe width="800" height="450" src="https://www.youtube.com/embed/JpLVCnim5GM?rel=0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen></iframe></div> <h3>Warnings</h3><img class="warning" style="float: left;" src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/virtual-advisor-warning-icon.png" alt="warning-icon"><strong>CAUTION: The IC reaction solution is acidic. Use care not to spill or touch the fluid when handling it.</strong> <h3>Procedures</h3><ol> <li>Dilute 50 mL of 85% phosphoric acid to 250 mL with pure water.</li> <li>Transfer the dilute acid to the provided 250 mL bottle.</li> <li>Place the bottle on the left side of the instrument.</li> <li>Insert the IC reaction solution tubing through the hole in the cap of the bottle.</li> </ol> <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">IC Solution Regeneration</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/maintenance/Decon-ICRegen-P.jpg" alt="IC Solution Regeneration"></div> <h3>The IC reaction solution may evaporate or become chemically inactive after prolonged use.</h3> <h3>Warnings</h3><img class="warning" style="float: left;" src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/virtual-advisor-warning-icon.png" alt="warning-icon"><strong>CAUTION: The IC reaction solution is acidic. Use care not to spill or touch the fluid when handling it.</strong> <div class="ts-question">Is the IC reaction vessel properly filled with fresh IC reaction solution?</div> <div class="buttons"> <span class="btn-yes">[[Yes->TC Blank Check - CP* (466)]]</span> <span class="btn-no">[[No->IC Solution Regeneration - CPH (475)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">IC Solution Regeneration - CPH</h1> <div class="center"><iframe width="800" height="450" src="https://www.youtube.com/embed/x2MlsK5KrfU?rel=0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen></iframe></div> <h3>Warnings</h3><img class="warning" style="float: left;" src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/virtual-advisor-warning-icon.png" alt="warning-icon"><strong>CAUTION: The IC reaction solution is acidic. Use care not to spill or touch the fluid when handling it.</strong> <h3>Procedures</h3><ol> <li>Use this function to restore acidity to the IC reagent solution.</li> <li>Open the Sample Table tab of the file viewer.</li> <li>Right-click on the configuration icon of the connected system.</li> <li>Select Maintenance – Regeneration of the IC Solution.</li> <li>The Regeneration of IC Solution window is displayed.</li> <li>Click Start to begin the regeneration process.</li> <li>A progress bar is active until the IC solution has been regenerated.</li> <li>After the process is complete, click Close.</li> </ol> <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div>

<div class="container"><h1 class="title">IC Vessel Bubbles</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-l/common/Leak_ICvessel_L-960x450-still-en.jpg" alt="IC Vessel Bubbles"></div> <h3>Bubbles in the IC reaction vessel indicate that the carrier gas is flowing through the system to the IC vessel. If bubbles are NOT visible in the IC reaction vessel, this indicates that there is a carrier gas problem such as a leak or a clog in the flow line before the IC reaction vessel.</h3> <h3>Warnings</h3><img class="warning" style="float: left;" src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/virtual-advisor-warning-icon.png" alt="warning-icon"><strong>CAUTION: The IC reaction solution is acidic. Use care not to spill or touch the fluid when handling it.</strong> <div class="ts-question">Are bubbles present in the IC reaction vessel?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Drain Pot Bubbles (2979)]]</span> <span class="btn-no">[[No->Bypass - One (3003)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">IC Vessel Bubbles</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-l/common/Leak_ICvessel_L-960x450-still-en.jpg" alt="IC Vessel Bubbles"></div> Examine the IC reaction vessel for bubbling. Bubbles in the IC reaction vessel indicate that the carrier gas is flowing through the system to the IC vessel. If bubbles are NOT visible in the IC reaction vessel, this indicates that there is a carrier gas problem such as a leak or a clog in the flow line before the IC reaction vessel. <h3>Warnings</h3><img class="warning" style="float: left; margin-bottom:25px;" src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/virtual-advisor-warning-icon.png" alt="warning-icon"><strong>CAUTION: The IC reaction solution is acidic. Use care not to spill or touch the fluid when handling it.</strong> <div class="ts-question">Are bubbles present in the IC reaction vessel?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Leaking IC Vessel (3305)]]</span> <span class="btn-no">[[No->Leak and Clog Check - CPN (3053)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">IC Vessel Bubbles</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/maintenance/Leak_ICbubbles_L-960x450-still.jpg" alt="IC Vessel Bubbles"></div> Examine the IC reaction vessel for bubbling. Bubbles in the IC reaction vessel indicate that the carrier gas is flowing through the system to the IC vessel. If bubbles are NOT visible in the IC reaction vessel, this indicates that there is a carrier gas problem such as a leak or a clog in the flow line before the IC reaction vessel. <h3>Warnings</h3><img class="warning" style="float: left; margin-bottom:25px;" src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/virtual-advisor-warning-icon.png" alt="warning-icon"><strong>CAUTION: The IC reaction solution is acidic. Use care not to spill or touch the fluid when handling it.</strong> <div class="ts-question">Are bubbles present in the IC reaction vessel?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Leaking IC Vessel (3760)]]</span> <span class="btn-no">[[No->Leak and Clog Check - CPN (3053)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">IC Vessel Removal</h1> <div class="center"><iframe width="800" height="450" src="https://www.youtube.com/embed/qt7m39HXizk?rel=0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen></iframe></div> <h3>Warnings</h3><img class="warning" style="float: left;" src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/virtual-advisor-warning-icon.png" alt="warning-icon"><strong>CAUTION: The IC reaction solution is acidic. Use care not to spill or touch the fluid when handling it.</strong> <h3>Procedures</h3><ol> <li>Remove the thumbscrew.</li> <li>Remove the slider.</li> <li>Disconnect the sample tubing.</li> <li>Remove the screws.</li> <li>Remove the IC vessel.</li> <li>Remove the IC vessel o-rings.</li> <li>Install the IC vessel o-rings.</li> <li>Install the IC vessel.</li> <li>Install the screws.</li> <li>Reconnect the tubing.</li> <li>Install the slider.</li> <li>Reinstall and tighten the thumbscrew.</li> </ol> <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div>

<div class="container"><h1 class="title">IC or Contact</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-l/common/IC_Contact-960x450-still.jpg" alt="IC or Contact"></div> <div class="ts-question">Do you want to continue troubleshooting the IC flow line or contact your Shimadzu technical support representative?</div> <div class="buttons"> <span class="btn-yes">[[IC->Injector Spray Pattern (3296)]]</span> <span class="btn-yes"><a href="https://www.ssi.shimadzu.com/forms/tech-support/index.html?product_category=VirtualAdvisor&product_name=TOC-V&page=webform_start">Contact Shimadzu</a></span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">IC or Contact</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/maintenance/IC_Contact-960x450-still.jpg" alt="IC or Contact"></div> <div class="ts-question">Do you want to continue troubleshooting the IC flow line or contact your Shimadzu technical support representative?</div> <div class="buttons"> <span class="btn-yes">[[IC->Injector Spray Pattern (3751)]]</span> <span class="btn-yes"><a href="https://www.ssi.shimadzu.com/forms/tech-support/index.html?product_category=VirtualAdvisor&product_name=TOC-V&page=webform_start">Contact Shimadzu</a></span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Injecting from Port 1</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/asi-reproducibility/Decon_CPH.jpg" alt="Injecting from Port 1"></div> By injecting a standard solution from port 1 of the TOC-V 8-port valve, it is possible to diagnose which component is causing the reproducibility problem. If the standard injections are normal from port 1 and fluctuate when performed on the autosampler, the problem is most likely related to the ASI-V. If the standard injections fluctuate when performed on the autosampler and from port 1, the problem is most likely related to the TOC-V main unit. In this case, please use the Troubleshoot menu to select the appropriate main unit troubleshooting item. The ASI-V is always connected to port 2 of the TOC-V 8-port sampling valve. <div class="ts-question">Is the standard reproducibility normal when directly sampling from port 1 of the main unit?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Physical Properties of the Sample (4350)]]</span> <span class="btn-back"><<back "Back">></span> </div></div>

<div class="container"><h1 class="title">Injector Spray Pattern</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-l/common/SprayPattern-en-960x450.jpg" alt="Injector Spray Pattern"></div> The sample discharge pattern from the TC sample injection tubing can greatly affect analysis reproducibility. Sample should be injected onto the TC catalyst in a vertical, confined stream. Sample cannot be properly injected unless the tip of the injection tubing is in the depression at the bottom of the slider. To examine the injection spray pattern, remove the slider and inject water using the operation check mode in the Maintenance screen. <div class="ts-question">Is the injector spray pattern optimal?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Syringe Leaks (3716/3354)]]</span> <span class="btn-no">[[No->TC Injector Tubing Adjustment (455)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Injector Spray Pattern</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-l/common/SprayPattern-en-960x450.jpg" alt="Injector Spray Pattern"></div> The sample discharge pattern from the IC sample injection tubing can greatly affect analysis reproducibility. Sample should be injected into the IC reaction vessel in a vertical, confined stream. Sample cannot be properly injected unless the tip of the injection tubing is in the depression at the bottom of the slider. To examine the injection spray pattern, remove the slider and inject water using the operation check mode in the Maintenance screen. <div class="ts-question">Is the injector spray pattern optimal?</div> <div class="buttons"> <span class="btn-yes">[[Yes->IC Slide Injector O-rings (3298)]]</span> <span class="btn-no">[[No->IC Injector Tubing Adjustment (479)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Injector Spray Pattern</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/maintenance/SprayPattern.jpg" alt="Injector Spray Pattern"></div> The sample discharge pattern from the TC sample injection tubing can greatly affect analysis reproducibility. Sample should be injected onto the TC catalyst in a vertical, confined stream. Sample cannot be properly injected unless the tip of the injection tubing is in the depression at the bottom of the slider. To examine the injection spray pattern, remove the slider and inject water using the operation check mode in the Maintenance screen. <div class="ts-question">Is the injector spray pattern optimal?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Slide Injector O-rings (3733)]]</span> <span class="btn-no">[[No->TC Injector Tubing Adjustment (455)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Injector Spray Pattern</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/maintenance/SprayPattern.jpg" alt="Injector Spray Pattern"></div> The sample discharge pattern from the IC sample injection tubing can greatly affect analysis reproducibility. Sample should be injected into the IC reaction vessel in a vertical, confined stream. Sample cannot be properly injected unless the tip of the injection tubing is in the depression at the bottom of the slider. To examine the injection spray pattern, remove the slider and inject water using the operation check mode in the Maintenance screen. <div class="ts-question">Is the injector spray pattern optimal?</div> <div class="buttons"> <span class="btn-yes">[[Yes->IC Slide Injector O-rings (3753)]]</span> <span class="btn-no">[[No->IC Injector Tubing Adjustment (479)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Inspecting the Detector Gasket</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/tnm-1-reproducibility/TNM_Gasket.jpg" alt="Inspecting the Detector Gasket"></div> <h3>The light receiving window of the chemiluminescence detector may become soiled by components in the samples. It is extremely important not to scratch the light receiving window. Therefore the gasket and window should be inspected and cleaned by a Shimadzu representative at least once each year.</h3> <div class="ts-question">Has the gasket and light receiving window of the chemiluminescence detector been inspected in the last year?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Ozone Generator Maintenance (4315)]]</span> <span class="btn-no">[[No->Detector Gasket Replacement - TNM-1 (2776)]]</span> <span class="btn-back"><<back "Back">></span> </div></div>

<div class="container"><h1 class="title">Instrument Carrier Gas Pressure and Flow Rate</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/maintenance/Decon-Pressure.jpg" alt="Instrument Carrier Gas Pressure and Flow Rate"></div> <h3>The instrument carrier gas pressure and flow rate should be 200 kPa and 150 mL/min.</h3> <h3>Warnings</h3><img class="warning" style="float: left;" src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/virtual-advisor-warning-icon.png" alt="warning-icon"><strong>Do not change the carrier gas flow rate during analysis. Errors in precision may arise because the peak area changes with respect to the flow rate in a nearly inverse proportional relationship.</strong> <div class="ts-question">Are the carrier gas parameters at the instrument appropriate?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Residue Removal (1380)]]</span> <span class="btn-no">[[No->Pressure and Flow Rate Adjustment - C*N (2751)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Instrument Carrier Gas Pressure and Flow Rate</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/maintenance/Decon-Pressure.jpg" alt="Instrument Carrier Gas Pressure and Flow Rate"></div> <h3>The instrument carrier gas pressure and flow rate should be 200 kPa and 130 mL/min.</h3> <h3>Warnings</h3><img class="warning" style="float: left;" src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/virtual-advisor-warning-icon.png" alt="warning-icon"><strong>Do not change the carrier gas flow rate during analysis. Errors in precision may arise because the peak area changes with respect to the flow rate in a nearly inverse proportional relationship.</strong> <div class="ts-question">Are the carrier gas parameters at the instrument appropriate?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Drain Pot Water Level (1750)]]</span> <span class="btn-no">[[No->Pressure and Flow Rate Adjustment - C*N (2751)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Instrument Carrier Gas Pressure and Flow Rate</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/maintenance/Decon-Pressure.jpg" alt="Instrument Carrier Gas Pressure and Flow Rate"></div> <h3>The instrument carrier gas pressure and flow rate should be 200 kPa and 130 mL/min.</h3> <h3>Warnings</h3><img class="warning" style="float: left;" src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/virtual-advisor-warning-icon.png" alt="warning-icon"><strong>Do not change the carrier gas flow rate during analysis. Errors in precision may arise because the peak area changes with respect to the flow rate in a nearly inverse proportional relationship.</strong> <div class="ts-question">Are the carrier gas parameters at the instrument appropriate?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Drain Pot Water Level (3266)]]</span> <span class="btn-no">[[No->Carrier Gas Pressure and Flow Rate - C*N (725)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Instrument Carrier Gas Pressure and Flow Rate</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/maintenance/Decon-Pressure.jpg" alt="Instrument Carrier Gas Pressure and Flow Rate"></div> <h3>The instrument carrier gas pressure and flow rate should be 200 kPa and 130 mL/min.</h3> <h3>Warnings</h3><img class="warning" style="float: left;" src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/virtual-advisor-warning-icon.png" alt="warning-icon"><strong>Do not change the carrier gas flow rate during analysis. Errors in precision may arise because the peak area changes with respect to the flow rate in a nearly inverse proportional relationship.</strong> <div class="ts-question">Are the carrier gas parameters at the instrument appropriate?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Carrier Gas Quality (3699)]]</span> <span class="btn-no">[[No->Pressure and Flow Rate Adjustment - C*N (2751)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Leak and Clog Check</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-l/common/LeakClog-960x450-still_0.jpg" alt="Leak and Clog Check"></div> The leak check is a procedure that examines the TOC main unit for leaks or clogs in the instrument components and flow lines. Click 'No' to transfer to the Leak and Clog Check procedure. The Leak Check procedure is specific to the model of TOC analyzer in your instrument configuration. <h3>Warnings</h3><img class="warning" style="float: left;" src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/virtual-advisor-warning-icon.png" alt="warning-icon"><strong>NOTE: Hand-tighten the connections in this instrument. Using a wrench may damage the connections.</strong> <div class="ts-question">Has the leak and clog check procedure been performed recently?</div> <div class="buttons"> <span class="btn-yes">[[Yes->8-Port Valve Movement (3277)]]</span> <span class="btn-no">[[No->Leak and Clog Check - CPN (3053)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Leak and Clog Check</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/poor-reproducibility-cph/LeakClog-960x450-still.jpg" alt="Leak and Clog Check"></div> The leak check is a procedure that examines the TOC main unit for leaks or clogs in the instrument components and flow lines. Click 'No' to transfer to the Leak and Clog Check procedure. The Leak Check procedure is specific to the model of TOC analyzer in your instrument configuration. <h3>Warnings</h3><img class="warning" style="float: left;" src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/virtual-advisor-warning-icon.png" alt="warning-icon"><strong>NOTE: Hand-tighten the connections in this instrument. Using a wrench may damage the connections.</strong> <div class="ts-question">Has the leak and clog check procedure been performed recently?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Halogen Scrubber Discoloration (3723)]]</span> <span class="btn-no">[[No->Leak and Clog Check - CPN (3053)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Leak and Clog Check</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-l/common/LeakClog-960x450-still_0.jpg" alt="Leak and Clog Check"></div> <h3>The leak check is a procedure that examines the SSM-5000A for leaks or clogs in the instrument components and flow lines. Click 'No' to transfer to the Leak and Clog Check procedure.</h3> <h3>Warnings</h3><img class="warning" style="float: left;" src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/virtual-advisor-warning-icon.png" alt="warning-icon"><strong>NOTE: Hand-tighten the connections in this instrument. Using a wrench may damage the connections.</strong> <div class="ts-question">Has the leak and clog check procedure been performed recently for the SSM-5000A?</div> <div class="buttons"><span class="btn-yes"><a href="https://www.ssi.shimadzu.com/forms/tech-support/index.html?product_category=VirtualAdvisor&product_name=TOC-V&page=webform_start">Yes</a></span> <span class="btn-no">[[No->Leak and Clog Check - SSM (1542)]]</span> <span class="btn-back"><<back "Back">></span> </div></div>

<div class="container"><h1 class="title">Leak and Clog Check - CPN</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/maintenance/Decon-CPH.jpg" alt="Leak and Clog Check - CPN"></div> <h3>This leak and clog check procedure is specifically designed for Shimadzu's TOC-Vcpn total carbon analyzer. Most of the areas where leaks can occur have been included in this procedure. If you cannot correct a leak or clogged flowline using this procedure, contact your Shimadzu technical support representative. The maintenance procedures described in this procedure have been performed with the top and right sides of the instrument removed. View the [[Panel Removal->Panel Removal (3089)]] procedure for removing the top and right side of the instrument.</h3> <div class="buttons"> <span class="btn-yes">[[Continue->Check the Flow Rate (2978)]]</span><span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Leak and Clog Check - SSM</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-l/common/Leak_SSMFront-960x450-still.jpg" alt="Leak and Clog Check - SSM"></div> <h3>This leak and clog check procedure is specifically designed for the SSM-5000A solid sample module accessory for the TOC-L series of total carbon analyzers. Most of the areas where leaks can occur have been included in this procedure. If you are unable to correct a leak or clog situation, contact your Shimadzu representative. The maintenance procedures described here have been performed with the instrument covers removed. View the [[Cover Removal->SSM Covers (1544)]] procedure for removing the instrument covers.</h3> <div class="buttons"> <span class="btn-yes">[[Continue->SSM-5000A Carrier Gas (1546)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Leaking IC Vessel</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-l/common/Leak_ICbubbles_L-960x450-still-en.jpg" alt="Leaking IC Vessel"></div> Examine the IC reaction vessel for leaks. Examine the body of the IC reaction vessel for leaks. Also examine the connections to the IC reaction vessel for leaks. If the body of the IC reaction vessel is leaking, it is necessary to replace the complete IC reaction vessel assembly. <h3>Warnings</h3><img class="warning" style="float: left; margin-bottom:25px;" src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/virtual-advisor-warning-icon.png" alt="warning-icon"><strong>CAUTION: The IC reaction solution is acidic. Use care not to spill or touch the fluid when handling it.</strong> <div class="ts-question">Is the IC reaction vessel leaking?</div> <div class="buttons"> <span class="btn-yes">[[Yes->IC Vessel Removal (477)]]</span> <span class="btn-no">[[No->TC or Contact (3307)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Leaking IC Vessel</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/maintenance/Leak_ICbubbles_L-960x450-still.jpg" alt="Leaking IC Vessel"></div> Examine the IC reaction vessel for leaks. Examine the body of the IC reaction vessel for leaks. Also examine the connections to the IC reaction vessel for leaks. If the body of the IC reaction vessel is leaking, it is necessary to replace the complete IC reaction vessel assembly. <h3>Warnings</h3><img class="warning" style="float: left; margin-bottom:25px;" src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/virtual-advisor-warning-icon.png" alt="warning-icon"><strong>CAUTION: The IC reaction solution is acidic. Use care not to spill or touch the fluid when handling it.</strong> <div class="ts-question">Is the IC reaction vessel leaking?</div> <div class="buttons"> <span class="btn-yes">[[Yes->IC Vessel Removal (477)]]</span> <span class="btn-no">[[No->TC or Contact (3762)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Loading the Sample Boat - SSM</h1> <div class="center"><iframe width="800" height="450" src="https://www.youtube.com/embed/aHcfHi6GkOE?rel=0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen></iframe></div> <h3>Procedures</h3><ol> <li>Loosen the sample port knob.</li> <li>Slide the sample port cover to the side.</li> <li>Place the sample boat in the sample port.</li> <li>Slide the sample port closed.</li> <li>Tighten the sample port knob.</li></ol> <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Mass Flow Outlet - SSM</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-l/common/Leak_SSMmassFlowOUT-960x450-still.jpg" alt="Mass Flow Outlet - SSM"></div> <h3>Disconnect the gas tubing from the SSM to the TOC-V. Disconnect the mass flow controller outlet. Using a commercially available, calibrated diagnostic flow meter, test the flow rate exiting the mass flow controller.</h3> <div class="ts-question">Is the flow rate at the mass flow controller outlet 500 mL/min ±10%?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Drain Separator Water Level (1553)]]</span> <span class="btn-no"><a href="https://www.ssi.shimadzu.com/forms/tech-support/index.html?product_category=VirtualAdvisor&product_name=TOC-V&page=webform_start">Contact Shimadzu</a></span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Membrane Filter</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-l/common/MembFilt-960x450.jpg" alt="Membrane Filter"></div> The membrane filter removes particulates and acts as a final moisture barrier. The membrane filter should be changed every 6 months at the same time as the halogen scrubber. The membrane filter may cause reduced flow if it is not changed regularly. <div class="ts-question">Has the membrane filter been replaced recently?</div> <div class="buttons"> <span class="btn-yes">[[Yes->NDIR Temperature (3281)]]</span> <span class="btn-no">[[No->Membrane Filter Replacement (457)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Membrane Filter</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/maintenance/MembFilt.jpg" alt="Membrane Filter"></div> The membrane filter removes particulates and acts as a final moisture barrier. The membrane filter should be changed every 6 months at the same time as the halogen scrubber. The membrane filter may cause reduced flow if it is not changed regularly. <div class="ts-question">Has the membrane filter been replaced recently?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Residue Removal (3727)]]</span> <span class="btn-no">[[No->Membrane Filter Replacement (457)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Membrane Filter Replacement</h1> <div class="center"><iframe width="800" height="450" src="https://www.youtube.com/embed/QgWILMwbatQ?rel=0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen></iframe></div> <h3>Procedures</h3><ol> <li>Loosen the tubing clamps.</li> <li>Disconnect the tubing from the membrane filter.</li> <li>Remove the membrane filter.</li> <li>Install a new membrane filter.</li> <li>Reconnect the tubing to the membrane filter.</li> <li>Secure the tubing to the filter with the clamps.</li> </ol> <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Membrane Filter or Halogen Scrubber</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-l/common/Decon_MembHal-960x450-still.jpg" alt="Membrane Filter or Halogen Scrubber"></div> <h3>The contamination is either in the membrane filter or the halogen scrubber. Click the Membrane Filter or Halogen Scrubber link to review the appropriate replacement procedure.</h3> <div class="ts-question">Membrane Filter or Halogen Scrubber</div> <div class="buttons"> <span class="btn-yes">[[Membrane Filter->Membrane Filter Replacement (457)]]</span> <span class="btn-yes">[[Halogen Scrubber->Halogen Scrubber Replacement - CPN (450)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">NDIR Cleaning</h1> <h3>If the carrier gas source is clean and is not the source of contamination, the NDIR detector cell is probably dirty. The NDIR detector is fragile and expensive. It is therefore recommended that you contact your Shimadzu representative to schedule NDIR maintenance. SHIMADZU WILL NOT BE RESPONSIBLE FOR ANY DAMAGE TO THE NDIR DETECTOR IF THE USER ATTEMPTS TO PERFORM MAINTENANCE ON THIS ITEM.</h3> <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">NDIR Temperature</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/maintenance/Decon_NDIR.jpg" alt="NDIR Temperature"></div> <h3>The NDIR detector light source should be warm or hot to the touch. Due to the detector's cost and sensitivity, only Shimadzu authorized personnel should perform detector maintenance</h3> <div class="ts-question">Is the NDIR warm to the touch?</div> <div class="buttons"> <span class="btn-yes">[[Yes->TC or IC (3282)]]</span> <span class="btn-no"><a href="https://www.ssi.shimadzu.com/forms/tech-support/index.html?product_category=VirtualAdvisor&product_name=TOC-V&page=webform_start">No</a></span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">No Peaks - CPN</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-l/common/Regulator_Only-960x540.jpg" alt="No Peaks - CPN"></div> Carrier gas supplied to the inlet connection of the instrument should maintain a constant, stable pressure of 300-600 kPa (43-87 psi). Verify that the regulator valve outlet is open. Instrument grade high purity air must contain less than 1 ppm each of carbon dioxide, carbon monoxide, and total hydrocarbons as impurities. If the carrier gas contains excessive impurities, analysis accuracy is diminished, good results cannot be obtained and blockages may be produced in the flow control capillaries. <div class="ts-question">Is the carrier gas supply pressure below 400 psi?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Carrier Gas Cylinder Replacement (10431)]]</span> <span class="btn-no">[[No->Instrument Carrier Gas Pressure and Flow Rate (3264)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Number of Syringe Washes</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/maintenance/MeasParam_WP_0.jpg" alt="Number of Syringe Washes"></div> <h3>Samples that are more viscous will require more syringe washes than samples that are not. No. of Washes refers to the number of times the syringe is washed with sample.</h3> <div class="ts-question">Is the number of syringe washes set high enough for your sample type?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Humidifier Water Level and Quality (3714)]]</span> <span class="btn-no">[[No->Number of Syringe Washes - P (3830)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Number of Syringe Washes - P</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/maintenance/MeasParam_WP_0.jpg" alt="Number of Syringe Washes - P"></div> Samples that are more viscous will require more syringe washes than samples that are not. Samples that are not washed from the sampling syringe will contaminate the next sample causing erroneous results. No. of Washes refers to the number of times the syringe is washed with sample prior to the first injection of the sample. If the Auto Dilution option was selected, the sample is diluted and the syringe is washed with the diluted sample. <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Ozone Air Source Flow Meter</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/tnm-1-reproducibility/TNM_Pressure_1.jpg" alt="Ozone Air Source Flow Meter"></div> <h3>The ozone generator requires a source of pressurized air to generate the ozone necessary for TN detection. Source air must be supplied at 300 kPa. The air source pressure sensor shuts down the ozone generator if the pressure drops to 50 kPa. The pressure is adjusted using the adjustment knob inside the front cover of the TNM-1.</h3> <div class="ts-question">Is the ozone air source flow meter set to 500 mL/min?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Sample Concentration (4305)]]</span> <span class="btn-no">[[No->Ozone Generator Air Source (4277)]]</span> <span class="btn-back"><<back "Back">></span> </div></div>

<div class="container"><h1 class="title">Ozone Generator Air Source</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/tnm-1-reproducibility/TNM_Pressure_1.jpg" alt="Ozone Generator Air Source"></div> The TNM-1 incorporates an internal ozone generator that requires an external source of air for ozone generation. The air required for ozone generation does not need to be high quality air and can therefore be supplied as compressor or instrument air. Examine the house regulator to verify that the source air is supplied to the gas inlet at 300 kPa (44 psi). <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div></div>

<div class="container"><h1 class="title">Ozone Generator Maintenance</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/tnm-1-reproducibility/TNM_O3Hours_CP.jpg" alt="Ozone Generator Maintenance"></div> <h3>The ozone generator must be replaced by a Shimadzu representative after 8000 hours of operation. If the ozone generator is not replaced after 8000 hours of operation, the amount of ozone generated may not be sufficient for analysis. Safety issues also mandate replacement after 8000 hours of operation as ozone may leak from inside of the generator. Replace the ozone generator without fail after 8000 hours of operation.</h3> <div class="ts-question">Has the ozone generator been in operation for about 8000 hours?</div> <div class="buttons"> <span class="btn-yes"><a href="https://www.ssi.shimadzu.com/forms/tech-support/index.html?product_category=VirtualAdvisor&product_name=TOC-V&page=webform_start">Yes</a></span> <span class="btn-no">[[No->Ozone Treatment Unit Catalyst (4317)]]</span> <span class="btn-back"><<back "Back">></span> </div></div>

<div class="container"><h1 class="title">Ozone Generator Power </h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/tnm-1-ready-state/TNM_O3genSwitch.jpg" alt="Ozone Generator Power"></div> The power parameter must be set to ON before turning ON the power to the ozone generator. The ozone air source must be ON before turning ON the ozone generator. Use the switch on the lower right side of the instrument to turn ON the power to the ozone generator. <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div></div>

<div class="container"><h1 class="title">Ozone Treatment Unit - TNM</h1> <div class="center"><iframe width="800" height="450" src="https://www.youtube.com/embed/xhBxShQlnA8?rel=0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen></iframe></div> <h3>Procedures</h3><ol> <li>Remove the front panel.</li> <li>Disconnect the heater power supply.</li> <li>Remove the mounting bracket.</li> <li>Disconnect the bottom Viton tubing.</li> <li>Remove the ozone treatment unit.</li> <li>Remove the cap.</li> <li>Remove the packing material and old catalyst.</li> <li>Insert new polypropylene packing material.</li> <li>Add about 60 grams of catalyst.</li> <li>Insert new polypropylene packing material.</li> <li>Reinstall the cap.</li> <li>Reinstall the ozone treatment unit.</li></ol> <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Ozone Treatment Unit Catalyst</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/tnm-1-reproducibility/TNM_O3Cat.jpg" alt="Ozone Treatment Unit Catalyst"></div> <h3>Ozone is an odorless, colorless and potentially hazardous gas. The ozone treatment unit breaks down the ozone from the TNM-1 exhaust. Replace the catalyst in the ozone treatment unit on a regular schedule. (once a year for an instrument that runs 8 hours a day 5 days a week). Replacement of the catalyst in the treatment unit does not affect the results. The ozone treatment unit is heated to 50°C. Cool for at least 2 hours before performing maintenance.</h3> <div class="ts-question">Has the ozone treatment unit catalyst been replaced in the last year?</div> <div class="buttons"> <span class="btn-yes"><a href="https://www.ssi.shimadzu.com/forms/tech-support/index.html?product_category=VirtualAdvisor&product_name=TOC-V&page=webform_start">Yes</a></span> <span class="btn-no">[[No->Ozone Treatment Unit - TNM (2777)]]</span> <span class="btn-back"><<back "Back">></span> </div></div>

<div class="container"><h1 class="title">Panel Removal</h1> <div class="center"><iframe width="800" height="450" src="https://www.youtube.com/embed/6EfS09oWIKg?rel=0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen></iframe></div> <h3>Procedures</h3><ol> <li>Open the door.</li> <li>Loosen the 2 printer cover screws.</li> <li>Remove the printer cover.</li> <li>Loosen the top flap retaining screw.</li> <li>Remove the screws securing the top panel.</li> <li>Remove the top panel.</li> <li>Loosen the 4 side panel screws.</li> <li>Remove the side panel.</li> <li>Reverse this procedure to reinstall panels.</li> </ol> <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div> </div>

Config.debug = false;

<div class="container"><h1 class="title">TOC-VCPN Instrument</h1> <h3>Periodic Maintenance</h3> <h4>Main Unit</h4> <span class="btn-link">[[8-Port Valve Rotor Replacement - CPN->8-Port Valve Rotor Replacement - CPN (444)]]</span> <span class="btn-link">[[Catalyst - High Sensitivity->Catalyst - High Sensitivity (440)]]</span> <span class="btn-link">[[Catalyst - Standard->Catalyst - Standard Sensitivity (439)]]</span> <span class="btn-link">[[Catalyst - TC/TN->Catalyst - TC/TN (441)]]</span> <span class="btn-link">[[Catalyst Regeneration - CP*->Catalyst Regeneration - CP* (446)]]</span> <span class="btn-link">[[Catalyst Washing->Catalyst Washing (445)]]</span> <span class="btn-link">[[Check Valve Replacement->Check Valve Replacement (458)]]</span> <span class="btn-link">[[CO2 Absorber Replacement->CO2 Absorber Replacement (436)]]</span> <span class="btn-link">[[Combustion Tube O-ring Replacement->Combustion Tube O-ring Replacement (437)]]</span> <span class="btn-link">[[Combustion Tube Replacement - CPN->Combustion Tube Replacement - CPN (2762)]]</span> <span class="btn-link">[[Decontamination - CPN->Decontamination - CPN (1429)]]</span> <span class="btn-link">[[Dehumidifier Drain Pot Cleaning->Dehumidifier Drain Pot Cleaning (448)]]</span> <span class="btn-link">[[Flowline Content Replacement - CP*->Flowline Content Replacement - CP* (474)]]</span> <span class="btn-link">[[Halogen Scrubber Replacement - CPN->Halogen Scrubber Replacement - CPN (450)]]</span> <span class="btn-link">[[Humidifier Cleaning - N->Humidifier Cleaning - N (2746)]]</span> <span class="btn-link">[[Leak and Clog Check - CPN->Leak and Clog Check - CPN (3053)]]</span> <span class="btn-link">[[Membrane Filter Replacement->Membrane Filter Replacement (457)]]</span> <span class="btn-link">[[NDIR Cleaning->NDIR Cleaning (10432)]]</span> <span class="btn-link">[[Pressure and Flow Rate Adjustment - C*N->Pressure and Flow Rate Adjustment - C*N (2751)]]</span> <span class="btn-link">[[Pure Water Trap Cleaning->Pure Water Trap Cleaning (461)]]</span> <span class="btn-link">[[Residue Removal - CP*->Residue Removal - CP* (463)]]</span> <span class="btn-link">[[Syringe Plunger Tip Replacement->Syringe Plunger Tip Replacement (471)]]</span> <span class="btn-link">[[Syringe Replacement - CPN->Syringe Replacement - CPN (470)]]</span> <span class="btn-link">[[Syringe Zero Point Detection - CP*->Syringe Zero Point Detection - CP* (467)]]</span> <span class="btn-link">[[TC Blank Check - CP*->TC Blank Check - CP* (466)]]</span> <span class="btn-link">[[TC Injector O-ring Replacement - CPN->TC Injector O-ring Replacement - CPN (2750)]]</span> <span class="btn-link">[[TC Injector Tubing Adjustment->TC Injector Tubing Adjustment (455)]]</span> <h4>Sampler</h4> <span class="btn-link">[[Pump Head Replacement - ASI->Pump Head Replacement - ASI (507)]]</span> <span class="btn-link">[[Sampling Needle Replacement->Sampling Needle Replacement (506)]]</span> <span class="btn-link">[[Shipping Bracket Removal->Shipping Bracket Removal (505)]]</span> <h4>Modules</h4> <span class="btn-link">[[Acid Dispenser Testing - SSM->Acid Dispenser Testing - SSM (511)]]</span> <span class="btn-link">[[Catalyst - TC/TN->Catalyst - TC/TN (441)]]</span> <span class="btn-link">[[Connecting to the NDIR - TNM-1->Connecting to the NDIR - TNM-1 (2772)]]</span> <span class="btn-link">[[Cooling Coil Cleaning - SSM->Cooling Coil Cleaning - SSM (512)]]</span> <span class="btn-link">[[Detector Gasket Replacement - TNM-1->Detector Gasket Replacement - TNM-1 (2776)]]</span> <span class="btn-link">[[IC Combustion Tube Replacement - SSM->IC Combustion Tube Replacement - SSM (513)]]</span> <span class="btn-link">[[IC Push Rod O-ring Replacement - SSM->IC Push Rod O-ring Replacement - SSM (514)]]</span> <span class="btn-link">[[IC Sample Port O-ring Replacement - SSM->IC Sample Port O-ring Replacement - SSM (515)]]</span> <span class="btn-link">[[Leak and Clog Check - SSM->Leak and Clog Check - SSM (1542)]]</span> <span class="btn-link">[[Loading the Sample Boat - SSM->Loading the Sample Boat - SSM (2771)]]</span> <span class="btn-link">[[Ozone Treatment Unit - TNM->Ozone Treatment Unit - TNM (2777)]]</span> <span class="btn-link">[[TC Catalyst Replacement - SSM->TC Catalyst Replacement - SSM (516)]]</span> <span class="btn-link">[[TC Combustion Tube Replacement - SSM->TC Combustion Tube Replacement - SSM (517)]]</span> <span class="btn-link">[[TC Push Rod O-ring Replacement - SSM->TC Push Rod O-ring Replacement - SSM (518)]]</span> <span class="btn-link">[[TC Sample Port O-ring Replacement - SSM->TC Sample Port O-ring Replacement - SSM (519)]]</span> <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Physical Properties of the Sample</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/asi-reproducibility/ASI_Samples-960X450-still.jpg" alt="Physical Properties of the Sample"></div> <h3>The physical properties of the sample may affect the reproducibility of the results in a number of ways. If the sample is too viscous the plunger may need to be slowed down or the sample diluted to obtain more reproducible results. If the sample contains carbon containing particulates that are heavy or will not stay in solution, the homogeneity of the sample may be in question. In these cases the sample should be processed either with a homogenizer or by filtering the sample to remove the particulate material.</h3> <div class="ts-question">Is the sample viscous or does it contain particulates?</div> <div class="buttons"><span class="btn-yes">[[Yes->Preparing the Sample for Measurement (10455)]]</span> <span class="btn-no"><a href="https://www.ssi.shimadzu.com/forms/tech-support/index.html?product_category=VirtualAdvisor&product_name=TOC-V&page=webform_start">No</a></span> <span class="btn-back"><<back "Back">></span> </div></div>

<div class="container"><h1 class="title">Syringe Plunger Tip Replacement</h1> <div class="center"><iframe width="800" height="450" src="https://www.youtube.com/embed/q4P7RzX7CQ4?rel=0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen></iframe></div> <h3>Procedures</h3><ol> <li>Remove the plunger from the syringe.</li> <li>Make 3 cuts in the plunger tip and remove the old plunger tip.</li> <li>Insert a new plunger tip into the plunger tip seat.</li> <li>Push the plunger firmly into the new plunger tip.</li> <li>Re-insert the plunger into the syringe.</li> </ol> <h3>Related Procedures</h3><span class="btn-link">[[Syringe Replacement - CPN->Syringe Replacement - CPN (470)]]</span> <span class="btn-link">[[Syringe Zero Point Detection - CP*->Syringe Zero Point Detection - CP* (467)]]</span> <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Poor Reproducibility - CPN</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/maintenance/BkgndMonitor_P.jpg" alt="Poor Reproducibility - CPN"></div> Open the Background Monitor screen and examine the displayed parameters. The Background Monitor screen displays the status for the autosampler and all of the installed instrument detectors. Toggle between the various instrument tabs to display the real time and status for all of the installed detectors. All of the parameters listed on the Background Monitor screen must have a GREEN checkmark for the READY lamp to illuminate. If a RED checkmark is displayed for any of the parameters, the READY lamp will not illuminate. <div class="ts-question">Are all of the parameters on the Background Monitor screen OK?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Carrier Gas Supply (3695)]]</span> <span class="btn-no"><a href="https://www.ssi.shimadzu.com/forms/tech-support/index.html?product_category=VirtualAdvisor&product_name=TOC-V&page=webform_start">Contact Tech Support</a></span> <span class="btn-back"><<back "Back">></span> </div></div>

<div class="container"><h1 class="title">Power Supply Connection</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/maintenance/TNM_Power.jpg" alt="Power Supply Connection"></div> Connect the TNM-1 unit to a stable power supply with sufficient capacity to accommodate 2 A or greater current. The instrument may not operate properly if the power supply voltage exceeds the range of AC 100-127 V ±10% or AC 220-240 V ±10%. In addition safety considerations, complete grounding is necessary to reduce the occurrence of signal noise. Perform grounding separately and avoid contact with water pipes, gas pipes, and lightning rods. <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div></div>

<div class="container"><h1 class="title">Power Switch - SSM</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-l/common/SSM_Switch-960x450-still-en_0.jpg" alt="Power Switch - SSM"></div> <h3>Power to the TOC-V main unit and the SSM-5000A must be turned ON before starting measurement. Turn ON the power to the TOC-V main unit before turning ON the power to the SSM-5000A. Verify that the sample boat push rod knobs are in the CHANGE SAMPLE position before turning ON the SSM-5000A.</h3> <div class="ts-question">Is the SSM-5000A power switch turned ON?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Power Switch Breaker (4166)]]</span> <span class="btn-no">[[No->Power Switch - SSM (4164)]]</span> <span class="btn-back"><<back "Back">></span> </div></div>

<div class="container"><h1 class="title">Power Switch Breaker</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-l/common/SSM_Switch-960x450-still-en_0.jpg" alt="Power Switch Breaker"></div> <h3>The power switch on the SSM-5000A is a no-fuse breaker that will trip if the power line to the SSM is overloaded or has a short. When the breaker trips, the switch returns to the OFF position and power to the SSM is interrupted. The switch may be placed back in the ON position to restore power to the SSM. If the power switch breaker continues to trip, find and correct the problem.</h3> <div class="ts-question">Does the power switch remain in the ON position?</div> <div class="buttons"> <span class="btn-yes"><a href="https://www.ssi.shimadzu.com/forms/tech-support/index.html?product_category=VirtualAdvisor&product_name=TOC-V&page=webform_start">Contact Shimadzu</a></span> <span class="btn-back"><<back "Back">></span> </div></div>

<div class="container"><h1 class="title">Power and Signal Cable Connections</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/asi-rinse/ASI_Connections.jpg" alt="Power and Signal Cable Connections"></div> Verify that the power to the TOC-V is OFF before performing cabling procedures. Connect the ASI-V power cord exiting the rear of the autosampler to the ASI-V power connector on the rear of the TOC-V. Connect the signal cable to the ASI-V signal connector on the rear of the TOC-V and ASI-V. ASI-V parameters are only active when the ASI-V is properly connected to the TOC-V. <div class="buttons"><span class="btn-back"><<back "Back">></span> </div></div>

<div class="container"><h1 class="title">Preparing the Sample for Measurement</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/asi-reproducibility/ASI_Filters-960x450-still.jpg" alt="Preparing the Sample for Measurement"></div> Filtering removes particulate from the analyzed sample. Homogenizing breaks up the particles allowing analysis of their content. Dilution of viscous samples allows easier and more uniform transfer of sample to the TOC-V. The optional suspended particles kit (SP kit) allows transfer of more viscous samples and samples containing larger particles. (0.8 mm) Contact Shimadzu if you need assistance in determining the appropriate method of sample preparation. <div class="buttons"><span class="btn-yes"><a href="https://www.ssi.shimadzu.com/forms/tech-support/index.html?product_category=VirtualAdvisor&product_name=TOC-V&page=webform_start">Contact Shimadzu</a></span> <span class="btn-back"><<back "Back">></span> </div></div>

<div class="container"><h1 class="title">Pressure Light</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/tnm-1-ready-state/TNM_PressLight.jpg" alt="Pressure Light"></div> Ozone generator has been switched OFF because the gas pressure to the ozone generator has dropped below 50kPa. Properly adjust the supply pressure. <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div></div>

<div class="container"><h1 class="title">Pressure and Flow Rate Adjustment - C*N</h1> <div class="center"><iframe width="800" height="450" src="https://www.youtube.com/embed/czNohEKOO9Q?rel=0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen></iframe></div> <h3>Procedures</h3><ol> <li>Turn the PRESSURE knob clockwise to increase the carrier gas pressure.</li> <li>The carrier gas pressure should be 200 kPa.</li> <li>Turn the CARRIER GAS knob counter-clockwise to increase the carrier gas flow rate.</li> <li>The carrier gas flow meter should read 150 mL/min.</li> </ol> <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Pump Head Replacement - ASI</h1> <div class="center"><iframe width="800" height="450" src="https://www.youtube.com/embed/Z0EP_KV8wgE?rel=0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen></iframe></div> <h3>Procedures</h3><ol> <li>Remove the pump access cover screws.</li> <li>Remove the pump access cover.</li> <li>Disconnect both yellow tubes from the pump.</li> <li>Squeeze the pump head clamps.</li> <li>Remove the pump head.</li> <li>Install a new pump head.</li> <li>Clip the new pump head into place.</li> <li>Reconnect the tubing.</li> <li>Reinstall the pump access cover.</li> <li>Re-secure the access cover.</li></ol> <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Pure Water Trap Cleaning</h1> <div class="center"><iframe width="800" height="450" src="https://www.youtube.com/embed/Ztx4m8VlbdY?rel=0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen></iframe></div> <h3>Procedures</h3><ol> <li>Disconnect the accessible tubing.</li> <li>Lift the pure water trap out of the retaining bracket.</li> <li>Remove the remaining tubing.</li> <li>Remove the pure water trap.</li> <li>Clean and refill the pure water trap.</li> <li>Reposition the pure water trap and connect the tubing.</li> </ol> <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Recent Source Change</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/maintenance/Leak_Cylinder-960x450-still.jpg" alt="Recent Source Change"></div> If the high purity gas cylinder has recently been replaced with a new one, the new cylinder may be the source of contamination. The quality of high purity air may differ from one manufacturer to another or from one lot to another. <h3>Warnings</h3><img class="warning" style="float: left;" src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/virtual-advisor-warning-icon.png" alt="warning-icon"><strong>NOTE: Excessive impurities in the carrier gas will adversely affect analysis accuracy and the reliability of the results.</strong> <div class="ts-question">Have you recently changed the carrier gas source?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Carrier Gas Cylinder Replacement (10431)]]</span> <span class="btn-no">[[No->Decontamination (1764)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Replace ASI Flow Lines</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/asi-reproducibility/ASI_Tubing-960x450-still.jpg" alt="Replace ASI Flow Lines"></div> Remove the flow line from the top of the needle to port 2 of the TOC-V 8-port valve. Examine it for acute bends or kinks. Clean or replace the tubing as necessary. Replace the tubing to port 2 of the 8-port valve of the TOC-V. Purge the flow line with rinse water <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div></div>

<div class="container"><h1 class="title">Residue Removal</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/maintenance/Decon-Residue-P.jpg" alt="Residue Removal"></div> <h3>The TOC-V instrument is equipped with a residue removal feature. This process is used to remove any residue from the instrument flow lines that may have accumulated during periods of inactivity. Residue removal should also be used following analysis where an ESU-1(external scrubbing unit) is required due to the acidity of the samples.</h3> <div class="ts-question">Was the residue removal process performed recently?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Humidifier Water Level and Quality (2807)]]</span> <span class="btn-no">[[No->Residue Removal - CP* (463)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Residue Removal</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/maintenance/Decon-Residue-P.jpg" alt="Residue Removal"></div> <h3>The TOC-V instrument is equipped with a residue removal feature. This process is used to remove any residue from the instrument flow lines that may have accumulated during periods of inactivity. Residue removal should also be used following analysis where an ESU-1(external scrubbing unit) is required due to the acidity of the samples.</h3> <div class="ts-question">Was the residue removal process performed recently?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Decontamination (3729)]]</span> <span class="btn-no">[[No->Residue Removal - CP* (463)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Residue Removal - CP*</h1> <div class="center"><iframe width="800" height="450" src="https://www.youtube.com/embed/l5uNaf9DvL8?rel=0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen></iframe></div> <ol> <li>Open the TOC-Control V Sample Table Editor and connect the instrument.</li> <li>Select Instrument > Maintenance > Residue Removal.</li> <li>Use this function to remove residue from the flow lines and syringe.</li> <li>Click the Start button to begin the procedure.</li> <li>A progress bar is active until the residue removal procedure is complete.</li> <li>When complete, click the Close button.</li> </ol> <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Rinse Bottle</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/asi-rinse/ASI_RinseBtl.jpg" alt="Rinse Bottle"></div> <h3>If the rinse water bottle is not filled, air may be drawn into the autosampler rinse pump. This prevents delivery of rinse water to the autosampler. Check the rinse water level. Verify that the rinse water in the bottle is near the 2-liter mark.</h3> <div class="ts-question">Is there sufficient rinse water in the rinse water bottle?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Rinse Tubing (4334)]]</span> <span class="btn-no">[[No->Rinse Water Level - ASI (429)]]</span> <span class="btn-back"><<back "Back">></span> </div></div>

<div class="container"><h1 class="title">Rinse Pump</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/asi-rinse/ASI_RinsePump.jpg" alt="Rinse Pump"></div> <h3>The ASI-V incorporates a peristaltic pump to transfer the rinse water to the rinse port. The pump uses a roller to flatten a section of rubber tubing. The rubber tubing gradually deteriorates and requires periodic replacement. Generally the tubing lasts for about 300 hours of pump operation. The rinse pump is located inside the access cover on the left rear side of the ASI-V. The pump head assembly should be replaced at about 300 hours of pump operation.</h3> <div class="ts-question">Does the pump head need to be replaced?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Pump Head Replacement - ASI (507)]]</span> <span class="btn-no"><a href="https://www.ssi.shimadzu.com/forms/tech-support/index.html?product_category=VirtualAdvisor&product_name=TOC-V&page=webform_start">No</a></span> <span class="btn-back"><<back "Back">></span> </div></div>

<div class="container"><h1 class="title">Rinse Tubing</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/asi-rinse/ASI_RinseTubing.jpg" alt="Rinse Tubing"></div> <h3>If the rinse water tubing is not properly positioned, air may be drawn into the autosampler rinse pump. This prevents delivery of rinse water to the autosampler. Check the position of the rinse water tubing. Verify that the rinse water tubing reaches nearly to the bottom of the bottle.</h3> <div class="ts-question">Is the rinse tubing properly inserted into the rinse water bottle?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Rinse Pump (4336)]]</span> <span class="btn-no">[[No->Rinse Water Level - ASI (429)]]</span> <span class="btn-back"><<back "Back">></span> </div></div>

<div class="container"><h1 class="title">Rinse Water Level - ASI</h1> <div class="center"><iframe width="800" height="450" src="https://www.youtube.com/embed/54_huLm4rd0?rel=0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen></iframe></div> <h3>Procedures</h3><ol> <li>Wash the rinse water bottle and rinse it well with pure water.</li> <li>Fill the bottle with 2 liters of pure water.</li> <li>Place the bottle to the left of the instrument.</li> <li>Insert the rinse water intake tubing into the hole in the cap.</li> <li>Secure the tubing using a wire clamp; about 200 mm from the end.</li> <li>Verify that the tip of the tubing reaches nearly to the bottom of the container.</li> <li>Place the cap on the container.</li> </ol> <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">SSM - Dryer</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-l/common/Leak_SSMDryer-960x450-still-en_0.jpg" alt="SSM - Dryer"></div> <h3>Warnings</h3><img class="warning" style="float: left;" src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/virtual-advisor-warning-icon.png" alt="warning-icon"><strong>DO NOT over tighten the gas connections to the inner tubing of the dryer.</strong> The dryer tubing utilizes a dual tube setup to remove water from the incoming carrier gas. Gases are separated by a water permeable membrane and flow in opposite directions. Verify that all of the connections to the dryer tubing are finger tight. Replace the dryer tubing as necessary. <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">SSM Covers</h1> <div class="center"><iframe width="800" height="450" src="https://www.youtube.com/embed/mSGYfhiiN9M?rel=0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen></iframe></div> <h3>Procedures</h3><ol> <li>Disconnect and remove the acid bottle.</li> <li>Remove the 6 screws that secure the top cover of the SSM.</li> <li>Lift the top cover off of the instrument.</li> <li>Slide the TC and IC knobs to the rear.</li> <li>Remove the 5 bottom cover screws.</li> <li>Remove the bottom cover.</li> <li>Reinstall the covers in the reverse order.</li></ol> <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">SSM Furnace Power</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/ssm-furnace-problems/SSM_Furnace_CP.jpg" alt="SSM Furnace Power"></div> <h3>The SSM Furnaces must be set to ON in the software for the furnaces to heat.</h3> <div class="ts-question">Is the SSM-TC furnace or the SSM-IC furnace set to ON in the Instrument Properties screen?</div> <div class="buttons"> <span class="btn-yes">[[Yes->SSM-5000A I/O Board Settings (4179/4172)]]</span> <span class="btn-no">[[No->Furnace Parameters (10460/10709)]]</span> <span class="btn-back"><<back "Back">></span> </div></div>

<div class="container"><h1 class="title">SSM Power</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-l/common/SSM_Power-960x450-still-en_0.jpg" alt="SSM Power"></div> <h3>Warnings</h3><img class="warning" style="float: left;" src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/virtual-advisor-warning-icon.png" alt="warning-icon"><strong>Ensure that the instrument is properly grounded. Grounding is important for safety and to prevent disturbance noise in the logic circuits.</strong> Properly connect the power cable to the rear of the SSM-5000A and to the power source outlet. <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div></div>

<div class="container"><h1 class="title">SSM Sampling Positions</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-l/common/SSM_Positions_Static-960x450-still-en.jpg" alt="SSM Sampling Positions"></div> <h3>The SAMPLE CHANGE position is used to introduce and remove the sample boat from the sample port. Upon TC measurement completion, move the push rod knob to the COOLING position for 30 seconds to allow the sample boat to cool. If the sample push rod knob is not returned to the SAMPLE CHANGE position, results will not be displayed.</h3> <div class="ts-question">Is the sample push rod in the correct position for the TC or IC furnace?</div> <div class="buttons"><span class="btn-yes">[[Yes->Sample Port Covers (4193)]]</span> <span class="btn-no">[[No->Sampling Positions (4189)]]</span> <span class="btn-back"><<back "Back">></span> </div></div>

<div class="container"><h1 class="title">SSM Thermostat Buttons</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/ssm-furnace-problems/SSM_FurnaceButton.jpg" alt="SSM Thermostat Buttons"></div> <h3>The SSM is equipped with a circuit interrupter protection thermostat for each of the furnaces. Each furnace circuit interrupter thermostat switch will trip if that particular furnace over heats. In the event that one of the furnaces overheats, the button pops out and breaks the power circuit to that furnace.</h3> <div class="ts-question">Is the over heat protection thermostat button in the normal position?</div> <div class="buttons"> <span class="btn-yes"><a href="https://www.ssi.shimadzu.com/forms/tech-support/index.html?product_category=VirtualAdvisor&product_name=TOC-V&page=webform_start">Yes</a></span> <span class="btn-no">[[No->Furnace Thermostat Buttons (4173)]]</span> <span class="btn-back"><<back "Back">></span> </div></div>

<div class="container"><h1 class="title">SSM-5000A Carrier Gas</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-l/common/Leak_SSMgauge-960x450-still.jpg" alt="SSM-5000A Carrier Gas"></div> <h3>Ultra pure oxygen is used as the carrier gas because it provides a higher combustion oxidation rate for high-carbon content samples. Carrier gas should be supplied to the SSM-5000A at 500 mL/min. Verify that all of the carrier gas tubing clamps are in place and that all of the connections are secure to prevent carrier gas leaks.</h3> <div class="ts-question">Is the carrier gas pressure adequate?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Mass Flow Outlet - SSM (1550)]]</span> <span class="btn-no">[[No->Carrier Gas Connections - SSM (1548)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">SSM-5000A Communication Connection</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/ssm-furnace-problems/SSM_ComCable.jpg" alt="SSM-5000A Communication Connection"></div> <h3>Warnings</h3><img class="warning" style="float: left;" src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/virtual-advisor-warning-icon.png" alt="warning-icon"><strong>CAUTION: Verify that the power to both instruments is OFF before connecting the communication cable.</strong> The provided communication cable is labeled TOC on one end and SSM on the other. Connect the end labeled TOC to the Digital I/O board accessory board. Connect the end labeled SSM to the driver board on the rear of the SSM. <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div></div>

<div class="container"><h1 class="title">SSM-5000A I/O Board Settings</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/ssm-furnace-problems/SSM_IOboard.jpg" alt="SSM-5000A I/O Board Settings"></div> <h3>The switches on the digital I/O board must be set properly to enable communication between the TOC and the SSM. Switch SW1 - #1=ON, #2,3,4=OFF. Switch SW2 may be set to either ON or OFF.</h3> <h3>Warnings</h3><img class="warning" style="float: left;" src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/virtual-advisor-warning-icon.png" alt="warning-icon"><strong>Turn OFF the power to both the TOC-V and the SSM. Always wear a grounding strap before touching any of the I/O boards.</strong> <div class="ts-question">Are the switch settings on the accessory Digital I/O board correct?</div> <div class="buttons"> <span class="btn-yes">[[Yes->SSM Thermostat Buttons (4181)]]</span> <span class="btn-no">[[No->I/O Board Switch Settings (4171)]]</span> <span class="btn-back"><<back "Back">></span> </div></div>

<div class="container"><h1 class="title">SSM-5000A-IC Flowlines</h1> <div class="center"><iframe width="800" height="450" src="https://www.youtube.com/embed/Ul1SiGTPc24?rel=0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen></iframe></div> <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">SSM-5000A-TC Flowlines</h1> <div class="center"><iframe width="800" height="450" src="https://www.youtube.com/embed/n6h8UFpCB0w?rel=0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen></iframe></div> <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Sample Catcher Cleaning - ASI</h1> <div class="center"><iframe width="800" height="450" src="https://www.youtube.com/embed/XFC3YXJMvWU?rel=0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen></iframe></div> <h3>Warnings</h3><img class="warning" style="float: left;" src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/virtual-advisor-warning-icon.png" alt="warning-icon"><strong>NOTE: Corrosion of the instrument may occur if spilled sample is allowed to remain in the sample catcher. Keep the sample catcher clean. </strong> <h3>Procedures</h3><ol> <li>Examine the turntable and sample catcher below the turntable.</li> <li>All spilled sample or debris should be removed.</li> <li>Use a soft cloth to clean or dry the sample catcher; as necessary.</li> </ol> <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Sample Concentration</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/tnm-1-reproducibility/TNM_Concentration.jpg" alt="Sample Concentration"></div> The TNM-1 is capable of measuring standards and samples with a TN concentration between 0-4000 mg/L. Dilute standards and samples outside this range to obtain concentrations within the analysis range. The auto-dilution function on the TOC-V may also be used to dilute standards and samples to the analysis range. <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div></div>

<div class="container"><h1 class="title">Sample Concentration</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/tnm-1-reproducibility/TNM_Concentration.jpg" alt="Sample Concentration"></div> <h3>The sample concentration measurement range is 0-4000 mg/L. Samples outside this range must be diluted to obtain a final concentration within the measuring range. The detection limits are as follows. <ul> <li>TOC-LCSH: 5 μg/L</li> <li>TOC-LCSN: 20 μg/L</li> </ul></h3> <div class="ts-question">Is the TN concentration in the sample appropriate for measurement?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Filling the TN Combustion Tube (4307)]]</span> <span class="btn-no">[[No->Sample Concentration (4279)]]</span> <span class="btn-back"><<back "Back">></span> </div></div>

<div class="container"><h1 class="title">Sample Port Covers</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-l/common/SSM_OpenPorts-960x450-still.jpg" alt="Sample Port Covers"></div> <h3>Both of the sample port covers must be tightly closed to prevent leaks in the system. The carrier gas flows through both of the combustion tubes before exiting the SSM to the TOC-V main unit. Therefore, both covers must be closed, even if only TC or only IC analysis is being performed.</h3> <div class="ts-question">Are both of the sample port covers closed tightly?</div> <div class="buttons"><span class="btn-yes">[[Yes->Sample Port O-rings (4194)]]</span> <span class="btn-no">[[No->Close Sample Port Covers (4192)]]</span> <span class="btn-back"><<back "Back">></span> </div></div>

<div class="container"><h1 class="title">Sample Port O-rings</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-l/common/SSM_OpenPorts-960x450-still.jpg" alt="Sample Port O-rings"></div> <h3>One place leaks may occur in the SSM-5000A system is in the seal of the sample boat port cover. The o-rings are a consumable item and should be replaced as needed depending on the individual use pattern of the instrument. Check and replace BOTH the IC and TC sample port cover o-rings. The flow system is a continuous system and leaks may occur at either port even if they are not used regularly.</h3> <span class="btn-link">[[TC O-ring Replacement->TC Sample Port O-ring Replacement - SSM (519)]]</span> <span class="btn-link">[[IC O-ring Replacement->IC Sample Port O-ring Replacement - SSM (515)]]</span> <div class="ts-question">Are both of the sample port o-rings in good condition?</div> <div class="buttons"><span class="btn-yes">[[Yes->TC or IC (4197)]]</span> <span class="btn-back"><<back "Back">></span> </div></div>

<div class="container"><h1 class="title">Sample Size Limits</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-l/common/SSM_Sample-960x450-still.jpg" alt="Sample Size Limits"></div> The SSM is limited by the sample size and the amount of carbon it contains. The maximum sample weight is 1.0 g for TC and IC measurement. The TC measurement range is 0.1 mg - 30 mg of carbon. The IC measurement range is 0.1 mg - 20 mg of carbon. <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div></div>

<div class="container"><h1 class="title">Sampling Needle Replacement</h1> <div class="center"><iframe width="800" height="450" src="https://www.youtube.com/embed/qwrsuuNt3eU?rel=0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen></iframe></div> <h3>Procedures</h3><ol> <li>Remove the vial rack cover.</li> <li>Remove the access window retaining screw.</li> <li>Remove the needle access window.</li> <li>Remove the retaining disk and sample tubing.</li> <li>Loosen the needle holder.</li> <li>Remove the needle holder from the ASI-V arm.</li> <li>Remove the retaining bracket and needle.</li> <li>Install a new needle and secure it with the retaining bracket.</li> <li>Reinstall the needle holder.</li> <li>Reconnect the sample tubing and the retaining disk.</li> <li>Reinstall the needle access window.</li> <li>Reinstall the vial rack cover.</li></ol> <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Sampling Positions</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-l/common/SSM_Positions_Static-960x450-still-en.jpg" alt="Sampling Positions"></div> <h3>Warnings</h3><img class="warning" style="float: left;" src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/virtual-advisor-warning-icon.png" alt="warning-icon"><strong>NOTE: Circuit interrupt switches are used in each position.</strong> The sample change position is used to insert and remove sample boats. The IC and TC measuring positions are used to measure samples. The TC cooling position is used to remove sample boats from the TC furnace and allow them to cool for about 30 seconds. <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div></div>

<div class="container"><h1 class="title">Shipping Bracket Removal</h1> <div class="center"><iframe width="800" height="450" src="https://www.youtube.com/embed/h-CQSv5z0TA?rel=0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen></iframe></div> To prevent instrument damage, verify that the ASI-V arm is firmly attached to the retaining bracket with the shipping screw before shipping the instrument or moving it to another location. <h3>Procedures</h3><ol> <li>Remove the pump access cover screws.</li> <li>Remove the pump access cover.</li> <li>Loosen the shipping bracket mounting screw.</li> <li>Remove the shipping bracket.</li> <li>Replace the pump access cover.</li> <li>Re-secure the access cover.</li></ol> <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Slide Injector O-rings</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-l/common/SlideOring-960x450-still.jpg" alt="Slide Injector O-rings"></div> Two o-rings are stacked between the slider and the injection block. The o-rings are consumable parts and wear with slider use. If a gas leak develops in this area, replace both o-rings. It is recommended that the o-ring between the injector block and the combustion tube be replaced at the same time. <div class="ts-question">Are the slide injector o-rings damaged or worn?</div> <div class="buttons"> <span class="btn-yes">[[Yes->TC Injector O-ring Replacement - CPN (2750)]]</span> <span class="btn-no">[[No->Halogen Scrubber Discoloration (3723)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Slide Injector O-rings</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/maintenance/SlideOring-960x450-still.jpg" alt="Slide Injector O-rings"></div> Two o-rings are stacked between the slider and the injection block. The o-rings are consumable parts and wear with slider use. If a gas leak develops in this area, replace both o-rings. It is recommended that the o-ring between the injector block and the combustion tube be replaced at the same time. <div class="ts-question">Are the slide injector o-rings damaged or worn?</div> <div class="buttons"> <span class="btn-yes">[[Yes->TC Injector O-ring Replacement - CPN (2750)]]</span> <span class="btn-no">[[No->Catalyst (3735/3360)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Syringe Leaks</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-l/common/SyringePlunger-960x450-still-en_0.jpg" alt="Syringe Leaks"></div> Check the syringe plunger for leaks. The plunger tip is a consumable item that wears with use. The seal between the plunger tip and the inside of the glass syringe barrel will gradually deteriorate. This allows slight amounts of liquid to leak as the plunger moves up and down. <div class="ts-question">Is the syringe leaking?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Syringe Plunger Tip Replacement (471)]]</span> <span class="btn-no">[[No->Broken Syringe (3273)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Syringe Leaks</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/maintenance/SyringePlunger.jpg" alt="Syringe Leaks"></div> Check the syringe plunger for leaks. The plunger tip is a consumable item that wears with use. The seal between the plunger tip and the inside of the glass syringe barrel will gradually deteriorate. This allows slight amounts of liquid to leak as the plunger moves up and down. <div class="ts-question">Is the syringe leaking?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Syringe Plunger Tip Replacement (471)]]</span> <span class="btn-no">[[No->Broken Syringe (3718)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Syringe Plunger Tip Replacement</h1> <div class="center"><iframe width="800" height="450" src="https://www.youtube.com/embed/q4P7RzX7CQ4?rel=0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen></iframe></div> <h3>Procedures</h3><ol> <li>Remove the plunger from the syringe.</li> <li>Make 3 cuts in the plunger tip and remove the old plunger tip.</li> <li>Insert a new plunger tip into the plunger tip seat.</li> <li>Push the plunger firmly into the new plunger tip.</li> <li>Re-insert the plunger into the syringe.</li> </ol> <h3>Related Procedures</h3> <span class="btn-link">[[Syringe Replacement - CPN->Syringe Replacement - CPN (470)]]</span> <span class="btn-link">[[Syringe Zero Point Detection - CP*->Syringe Zero Point Detection - CP* (467)]]</span> <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Syringe Replacement - CPH</h1> <div class="center"><iframe width="800" height="450" src="https://www.youtube.com/embed/-AhfCC6LO6g?rel=0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen></iframe></div> <h3>Procedures</h3><ol> <li>Select Replace Syringe in the Maintenance screen.</li> <li>Open the door.</li> <li>Remove the syringe pump cover.</li> <li>Remove the sparge tubing.</li> <li>Remove the plunger retaining screw.</li> <li>Depress the plunger and remove the syringe.</li> <li>Re-attach the syringe.</li> <li>Reinstall the plunger retaining screw.</li> <li>Re-attach the sparge tubing.</li> <li>Reinstall the syringe pump cover.</li> <li>Close the door.</li> </ol> <h3>Related Procedures</h3><span class="btn-link">[[Syringe Zero Point Detection - CP*->Syringe Zero Point Detection - CP* (467)]]</span> <span class="btn-link">[[Syringe Plunger Tip Replacement->Syringe Plunger Tip Replacement (471)]]</span> <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Syringe Replacement - CPN</h1> <div class="center"><iframe width="800" height="450" src="https://www.youtube.com/embed/UiYRUa-ZSw8?rel=0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen></iframe></div> <h3>Procedures</h3><ol> <li>Open the door.</li> <li>Remove the sparge gas tubing.</li> <li>Remove the plunger retaining screw.</li> <li>Unscrew the syringe from the 8-port valve and remove it.</li> <li>Insert a new syringe into the 8-port valve.</li> <li>Replace and secure the plunger retaining screw.</li> <li>Reconnect the sparge gas tubing.</li> <li>Close the door.</li> </ol> <h3>Related Procedures</h3><span class="btn-link">[[Syringe Zero Point Detection - CP*->Syringe Zero Point Detection - CP* (467)]]</span> <span class="btn-link">[[Plunger Tip Replacement->Plunger Tip Replacement (471)]]</span> <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Syringe Zero Point Detection - CP*</h1> <div class="center"><iframe width="800" height="450" src="https://www.youtube.com/embed/tCAj9mPAnY4?rel=0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen></iframe></div> <h3>Procedures</h3><ol> <li>Use this function to determine the zero point of the syringe.</li> <li>Open the Sample Table tab of the file viewer.</li> <li>Right-click on the configuration icon of the connected system.</li> <li>Select Maintenance – Zero Point Detection.</li> <li>The Zero Point Detection dialog box is displayed.</li> <li>Click the Start button.</li> <li>A progress bar is active during syringe zero point detection.</li> <li>When the process is complete click Close.</li> </ol> <h3>Related Procedures</h3><span class="btn-link">[[Syringe Plunger Tip Replacement->Syringe Plunger Tip Replacement (471)]]</span> <span class="btn-link">[[Syringe Replacement - CPN->Syringe Replacement - CPN (470)]]</span> <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">TC Blank Check - CP*</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/maintenance/Decon-Blank-P.jpg" alt="TC Blank Check - CP*"></div> The TC Blank Check procedure washes the syringe, 8-port valve, injector port, catalyst and cooling coil. The procedure refreshes the ultra pure water trap and washes all the flow lines between these points. The TC Blank Check is especially beneficial for conditioning new catalyst and is used to remove the instrument background from the analysis results. <div class="ts-question">Has the TC Blank Check been performed recently?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Humidifier Inlet to the Detector Inlet (2813/2848)]]</span> <span class="btn-no">[[No->TC Blank Check - CP* (466)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">TC Blank Check - CP*</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/maintenance/Decon_Blank_P.jpg" alt="TC Blank Check - CP*"></div> The TC Blank Check procedure washes the syringe, 8-port valve, injector port, catalyst and cooling coil. The procedure refreshes the ultra pure water trap and washes all the flow lines between these points. The TC Blank Check is especially beneficial for conditioning new catalyst and is used to remove the instrument background from the analysis results. <div class="ts-question">Has the TC Blank Check been performed recently?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Broken Combustion Tube (3746)]]</span> <span class="btn-no">[[No->TC Blank Check - CP* (466)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">TC Blank Check - CP*</h1> <div class="center"><iframe width="800" height="450" src="https://www.youtube.com/embed/IolFWFaslsU?rel=0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen></iframe></div> <h3>Procedures</h3><ol> <li>Use this function before using new TOC high sensitivity catalyst.</li> <li>Measure the system blank value before high sensitivity measurement.</li> <li>Open a Sample Table and establish connection with the instrument.</li> <li>From the menu bar, select Instrument – Maintenance – Blank Check.</li> <li>The Blank Check Parameters window is displayed.</li> <li>Enter the appropriate Injection Volume and click Start.</li> <li>The Measurement Start window is displayed.</li> <li>Select the type of action to be performed when the process is complete.</li> <li>Ensure that the dilution water bottle is filled to capacity with distilled water.</li> <li>Click Start to begin the blank check process.</li> </ol> <h3>Related Procedures</h3><span class="btn-link">[[Catalyst - High Sensitivity->Catalyst - High Sensitivity (440)]]</span> <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">TC Blank Check - CSH</h1> <div class="center"><iframe width="800" height="450" src="https://www.youtube.com/embed/1qAgmi2-Nlk?rel=0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen></iframe></div> <h3>Procedures</h3><ol> <li>This function measures system blank values before high sensitivity measurement.</li> <li>From the Initial Display screen; press the F5 [Maintenance] key.</li> <li>The Maintenance screen is displayed.</li> <li>Move the cursor to TC Blank Check and press the [NEXT] key.</li> <li>Enter a value using the number keys; and press the [NEXT] key.</li> <li>Fill the Dilution water bottle to capacity with pure water.</li> <li>Press the [Start] button.</li> <li>Blank check analysis begins.</li> <li>The sequence consists of 10 sets of 5 injections each and is a lengthy process.</li></ol> <h3>Related Procedures</h3><span class="btn-link">[[Catalyst - High Sensitivity->Catalyst - High Sensitivity (440)]]</span> <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">TC Catalyst Regeneration</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/maintenance/Regen_tr_CP.jpg" alt="TC Catalyst Regeneration"></div> Inorganic substances in the sample accumulate in the catalyst as salts and oxides. Build up of these substances decreases sensitivity and reproducibility of the analyses. Check catalyst performance by measuring a standard solution. Regeneration uses the 1M HCl stored in the instrument and is the same for normal and high sensitivity catalyst. <h3>Warnings</h3><img class="warning" style="float: left; margin-bottom:25px;" src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/virtual-advisor-warning-icon.png" alt="warning-icon"><strong>CAUTION: Dilute hydrochloric acid is the only type of acid that can be used to regenerate TC catalyst. Other acids, particularly phosphoric acid, cause abnormally high peaks and scattered peak values to occur. If this happens, the catalyst must be replaced.</strong> <div class="ts-question">Has the TC Catalyst Regeneration been performed recently?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Catalyst Washing (3742)]]</span> <span class="btn-no">[[No->Catalyst (3735/3360)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">TC Catalyst Replacement - SSM</h1> <div class="center"><iframe width="800" height="450" src="https://www.youtube.com/embed/kPhNFnLWcwc?rel=0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen></iframe></div> <h3>Procedures</h3><ol> <li>Obtain the necessary parts and supplies.</li> <li>Insert a catalyst support screen.</li> <li>Insert 2-3 mm of quartz wool.</li> <li>Pour in 75 mm of mixed catalyst.</li> <li>Cover the catalyst with 2-3 mm of quartz wool.</li> <li>Insert another catalyst support screen.</li></ol> <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">TC Combustion Tube Catalyst</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/maintenance/Leak_Catalyst.jpg" alt="TC Combustion Tube Catalyst"></div> <h3>Verify that the combustion tube is properly filled with catalyst. An improperly filled combustion tube may cause a restriction or clog. If the combustion tube is not properly filled, empty it, clean it, and refill it properly. Press the appropriate button for the type of catalyst you are using.</h3> <h3>Related Procedures</h3> <span class="btn-link">[[Catalyst - Standard->Catalyst - Standard Sensitivity (439)]]</span> <span class="btn-link">[[Catalyst - High Sensitivity->Catalyst - High Sensitivity (440)]]</span> <span class="btn-link">[[Catalyst - TC/TN->Catalyst - TC/TN (441)]]</span> <div class="ts-question">Is the combustion tube properly filled with catalyst?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Connections in the TOC-V (3082)]]</span> <span class="btn-no">[[No->Catalyst - Standard Sensitivity (439)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">TC Combustion Tube Replacement - SSM</h1> <div class="center"><iframe width="800" height="450" src="https://www.youtube.com/embed/64AoDd3TbN0?rel=0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen></iframe></div> <h3>Procedures</h3><ol> <li>Disconnect the small end of the combustion tube at the rear of the instrument.</li> <li>Unscrew the combustion tube retaining-ring.</li> <li>Open the TC sample port.</li> <li>Loosen the screws securing the sample port and push rods.</li> <li>Remove the sample port.</li> <li>Remove the combustion tube.</li> <li>Replace the black sample port o-ring.</li> <li>Replace the white o-ring and install the combustion tube.</li> <li>Install and secure the sample port.</li> <li>Close the TC sample port.</li> <li>Tighten the combustion tube retaining-ring.</li> <li>Reconnect the small end of the combustion tube.</li></ol> <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">TC Injector O-ring Replacement - CPN</h1> <div class="center"><iframe width="800" height="450" src="https://www.youtube.com/embed/cRTzq5ZKn5k?rel=0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen></iframe></div> <h3>Procedures</h3><ol> <li>Open the door.</li> <li>Loosen the thumbscrew and raise the top panel.</li> <li>Loosen and remove the injector thumbscrew.</li> <li>Pull the slider out of the injection block.</li> <li>Remove the white o-ring.</li> <li>Remove the black o-ring.</li> <li>Install a new black o-ring.</li> <li>Install a new white o-ring.</li> <li>Push the slider back into the injection block.</li> <li>Replace and tighten the injector thumbscrew.</li> <li>Close the top panel and secure the thumbscrew.</li> <li>Close the door.</li> </ol> <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div>

<div class="container"><h1 class="title">TC Injector Tubing Adjustment</h1> <div class="center"><iframe width="800" height="450" src="https://www.youtube.com/embed/NWa45VASASU?rel=0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen></iframe></div> <h3>Procedures</h3><ol> <li>Loosen the injector nut.</li> <li>Pull tubing into injector until it is recessed 2-5 mm.</li> <li>Tighten injector nut.</li> </ol> <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div>

<div class="container"><h1 class="title">TC Push Rod O-ring Replacement - SSM</h1> <div class="center"><iframe width="800" height="450" src="https://www.youtube.com/embed/-03dhqHljjU?rel=0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen></iframe></div> <h3>Procedures</h3><ol> <li>Open the TC sample port cover.</li> <li>Loosen the retaining nut.</li> <li>Slide the push rod knob to the COOLING position.</li> <li>Install the o-ring removal tool.</li> <li>Pull the rod sharply out of the sample port.</li> <li>Remove the push rod from the knob.</li> <li>Remove the nut, o-rings and removal tool.</li> <li>Insert 2 new o-rings and the retaining nut.</li> <li>Secure the push rod to the knob.</li> <li>Tighten the retaining nut.</li> <li>Close and secure the TC sample port.</li></ol> <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">TC Sample Port O-ring Replacement</h1> <div class="center"><iframe width="800" height="450" src="https://www.youtube.com/embed/MexOLoEhYwI?rel=0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen></iframe></div> <h3>Procedures</h3><ol> <li>Open the TC sample port cover.</li> <li>Remove the old black o-ring.</li> <li>Insert a new black o-ring.</li> <li>Close the TC sample port cover.</li> </ol> <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">TC Sample Port O-ring Replacement - SSM</h1> <div class="center"><iframe width="800" height="450" src="https://www.youtube.com/embed/cSG2Gx6CHKw?rel=0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen></iframe></div> <h3>Procedures</h3><ol> <li>Open the TC sample port cover.</li> <li>Remove the old black o-ring.</li> <li>Insert a new black o-ring.</li> <li>Close the TC sample port cover.</li></ol> <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">TC Standard</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/tnm-1-reproducibility/Decon_CSH.jpg" alt="TC Standard"></div> <h3>If the results of the TC standard are normal, rule out the TOC-V as the source of the problem and continue troubleshooting the TNM-1. However, if the results of the TC standard are abnormal, the problem is most likely in the main TOC-V unit. If the TOC is the problem, use the Troubleshoot menu to select the appropriate Troubleshooting section for the TOC-V main unit.</h3> <div class="ts-question">Is the reproducibility of a TC standard run on the TOC-V normal?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Inspecting the Detector Gasket (4313)]]</span> <span class="btn-no">[[No->TC Standard (4286)]]</span> <span class="btn-back"><<back "Back">></span> </div></div>

<div class="container"><h1 class="title">TC or Contact</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-l/common/TC_Contact-960x450-still.jpg" alt="TC or Contact"></div> <div class="ts-question">Do you want to continue troubleshooting the TC flow line or contact your Shimadzu technical support representative?</div> <div class="buttons"> <span class="btn-yes">[[TC->Injector Spray Pattern (3283/3352/3833)]]</span> <span class="btn-yes"><a href="https://www.ssi.shimadzu.com/forms/tech-support/index.html?product_category=VirtualAdvisor&product_name=TOC-V&page=webform_start">Contact Shimadzu</a></span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">TC or Contact</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/maintenance/TC_Contact-960x450-still.jpg" alt="TC or Contact"></div> <div class="ts-question">Do you want to continue troubleshooting the TC flow line or contact your Shimadzu technical support representative?</div> <div class="buttons"> <span class="btn-yes">[[TC->Injector Spray Pattern (3731)]]</span> <span class="btn-yes"><a href="https://www.ssi.shimadzu.com/forms/tech-support/index.html?product_category=VirtualAdvisor&product_name=TOC-V&page=webform_start">Contact Shimadzu</a></span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">TC or IC</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-l/common/TC_IC-960x450-still.jpg" alt="TC or IC"></div> <div class="ts-question">Do you want to troubleshoot the TC line or the IC line?</div> <div class="buttons"> <span class="btn-yes">[[TC->Injector Spray Pattern (3283/3352/3833)]]</span> <span class="btn-yes">[[IC->Injector Spray Pattern (3296)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">TC or IC</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/maintenance/TC_IC-960x450-still.jpg" alt="TC or IC"></div> <div class="ts-question">Do you want to troubleshoot the TC line or the IC line?</div> <div class="buttons"> <span class="btn-yes">[[TC->Injector Spray Pattern (3731)]]</span> <span class="btn-yes">[[IC->Injector Spray Pattern (3751)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">TC or IC</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-l/common/SSM_TCorIC-960x450-still.jpg" alt="TC or IC"></div> <div class="ts-question">Are the reproducibility problems with a TC sample or an IC sample?</div> <div class="buttons"><span class="btn-yes">[[TC->Filling the SSM Combustion Tube (4200)]]</span> <span class="btn-yes">[[IC->Acid Dispenser (4204)]]</span> <span class="btn-back"><<back "Back">></span> </div></div>

<div class="container"><h1 class="title">TNM Communications Connections</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/maintenance/TNM_Connections.jpg" alt="TNM Communications Connections"></div> <h3>Connect the CN-2 cable of the TNM-1 to the NDIR of the TOC-V. Connect the CN-9 cable to the CPU main board of the TOC-V main unit. In addition, for safety considerations, complete grounding is necessary to reduce the occurrence of signal noise.</h3> <div class="ts-question">Are the communication cables properly connected between the TOC-V main unit and the TNM-1?</div> <div class="buttons"> <span class="btn-yes">[[Yes->TNM Power Parameter (4219)]]</span> <span class="btn-no">[[No->Communications Cable Connections (4211)]]</span> <span class="btn-back"><<back "Back">></span> </div></div>

<div class="container"><h1 class="title">TNM O3GEN Indicator</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/tnm-1-ready-state/TNM_O3genLight.jpg" alt="TNM O3GEN Indicator"></div> <h3>Power to the ozone generator in the TN unit is controlled by a switch on the side of the TNM-1. The orange O3GEN indicator on the front of the TNM-1 unit verifies that the power is supplied to the ozone generator.</h3> <h3>Warnings</h3><img class="warning" style="float: left;" src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/virtual-advisor-warning-icon.png" alt="warning-icon"><strong>NOTE: The ozone generator must be turned on for 5-10 minutes before starting analysis.</strong> <div class="ts-question">Is the orange O3GEN indicator LED on the front of the TNM-1 lit?</div> <div class="buttons"> <span class="btn-yes">[[Yes->TNM REACT Indicator (4226)]]</span> <span class="btn-no">[[No->Ozone Generator Power (10463)]]</span> <span class="btn-back"><<back "Back">></span> </div></div>

<div class="container"><h1 class="title">TNM O3GEN Indicator</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/tnm-1-ready-state/TNM_O3genLight.jpg" alt="TNM O3GEN Indicator"></div> <h3>Power to the ozone generator in the TN unit is controlled by a switch on the side of the TNM-1. The orange O3GEN indicator on the front of the TNM-1 unit verifies that the power is supplied to the ozone generator.</h3> <h3>Warnings</h3><img class="warning" style="float: left;" src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/virtual-advisor-warning-icon.png" alt="warning-icon"><strong>NOTE: The ozone generator must be turned on for 5-10 minutes before starting analysis.</strong> <div class="ts-question">Is the orange O3GEN indicator LED on the front of the TNM-1 lit?</div> <div class="buttons"> <span class="btn-yes">[[Yes->TNM REACT Indicator (4300)]]</span> <span class="btn-no">[[No->Ozone Generator Power (10463)]]</span> <span class="btn-back"><<back "Back">></span> </div></div>

<div class="container"><h1 class="title">TNM PRESS Indicator</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/tnm-1-ready-state/TNM_PressLight.jpg" alt="TNM PRESS Indicator"></div> <h3>The PRESS indicator lights to signify that the power to the ozone generator has been shut OFF. The ozone generator air source must remain above 50 kPa in order to maintain a safe ozone flow rate.</h3> <div class="ts-question">Is the red PRESS warning LED indicator lit?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Pressure Light (10464)]]</span> <span class="btn-no">[[No->Carrier Gas Supply to the TOC-V (4232)]]</span> <span class="btn-back"><<back "Back">></span> </div></div>

<div class="container"><h1 class="title">TNM PRESS Indicator</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/tnm-1-ready-state/TNM_PressLight.jpg" alt="TNM PRESS Indicator"></div> <h3>The PRESS indicator lights to signify that the power to the ozone generator has been shut OFF. The ozone generator air source must remain above 50 kPa in order to maintain a safe ozone flow rate.</h3> <div class="ts-question">Is the red PRESS warning LED indicator lit?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Pressure Light (10464)]]</span> <span class="btn-no">[[No->Ozone Air Source Flow Meter (4303)]]</span> <span class="btn-back"><<back "Back">></span> </div></div>

<div class="container"><h1 class="title">TNM Power</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/tnm-1-ready-state/TNM_PowerLight.jpg" alt="TNM Power"></div> There is a problem with the power supply. Use the Troubleshoot menu to troubleshoot the TNM power problems. <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div></div>

<div class="container"><h1 class="title">TNM Power Parameter</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/maintenance/TNM_PowerON_CP.jpg" alt="TNM Power Parameter"></div> <h3>When TN analysis is to be performed using the optional TN unit, power to the TN unit and ozone generator must be turned on in the Control-V software.</h3> <div class="ts-question">Is the power for the TNM-1 set to ON in the Instrument Properties screen?</div> <div class="buttons"> <span class="btn-yes"><a href="https://www.ssi.shimadzu.com/forms/tech-support/index.html?product_category=VirtualAdvisor&product_name=TOC-V&page=webform_start">Yes</a></span> <span class="btn-no">[[No->Turning Power to the TN Unit ON (4220)]]</span> <span class="btn-back"><<back "Back">></span> </div></div>

<div class="container"><h1 class="title">TNM Power Parameter</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/tnm-1-ready-state/TNM_PowerON_CP.jpg" alt="TNM Power Parameter"></div> <h3>When TN analysis is to be performed using the optional TN unit, power to the TN unit and ozone generator must be turned on in the Control-V software.</h3> <div class="ts-question">Is the power for the TNM-1 set to ON in the Instrument Properties screen?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Furnace Temperature Stability (4235)]]</span> <span class="btn-no">[[No->Turning Power to the TN Unit ON (10468)]]</span> <span class="btn-back"><<back "Back">></span> </div></div>

<div class="container"><h1 class="title">TNM REACT Indicator</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/tnm-1-ready-state/TNM_ReactLight.jpg" alt="TNM REACT Indicator"></div> <h3>Although power to the ozone generator is steadily supplied, the ozone generator only uses power while it is actually generating ozone. The orange REACT indicator on the front of the TNM-1 is lit only when power is being consumed by the ozone generator. This indicator flickers to indicate actual power usage.</h3> <div class="ts-question">Does the orange REACT indicator LED flicker occasionally?</div> <div class="buttons"> <span class="btn-yes">[[Yes->TNM PRESS Indicator (4228)]]</span> <span class="btn-no"><a href="https://www.ssi.shimadzu.com/forms/tech-support/index.html?product_category=VirtualAdvisor&product_name=TOC-V&page=webform_start">No</a></span> <span class="btn-back"><<back "Back">></span> </div></div>

<div class="container"><h1 class="title">TNM REACT Indicator</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/tnm-1-ready-state/TNM_ReactLight.jpg" alt="TNM REACT Indicator"></div> <h3>Although power to the ozone generator is steadily supplied, the ozone generator only uses power while it is actually generating ozone. The orange REACT indicator on the front of the TNM-1 is lit only when power is being consumed by the ozone generator. This indicator flickers to indicate actual power usage.</h3> <div class="ts-question">Does the orange REACT indicator LED flicker occasionally?</div> <div class="buttons"> <span class="btn-yes">[[Yes->TNM PRESS Indicator (4301)]]</span> <span class="btn-no"><a href="https://www.ssi.shimadzu.com/forms/tech-support/index.html?product_category=VirtualAdvisor&product_name=TOC-V&page=webform_start">No</a></span> <span class="btn-back"><<back "Back">></span> </div></div>

<div class="container"><h1 class="title">TNM-1 Flowlines</h1> <div class="center"><iframe width="800" height="450" src="https://www.youtube.com/embed/VeAU038s6sI?rel=0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen></iframe></div> <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">TOC-VCPN Instrument</h1><div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/toc-v-instrument.png"></div> <h3>Please choose a category</h3> <span class="btn-link">[[Daily Maintenance->Daily Maintenance]]</span> <span class="btn-link">[[Periodic Maintenance->Periodic Maintenance]]</span> <span class="btn-link">[[Troubleshooting->Troubleshooting]]</span> <span class="btn-link">[[Flow Lines->Flow Lines]]</span> </div>

<div class="container"><h1 class="title">TOC-VCSN-IC Flowlines</h1> <div class="center"><iframe width="800" height="450" src="https://www.youtube.com/embed/yo5HO_ooCcc?rel=0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen></iframe></div> <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">TOC-VCSN-NPOC Flowlines</h1> <div class="center"><iframe width="800" height="450" src="https://www.youtube.com/embed/M-y3725Pvf0?rel=0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen></iframe></div> <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">TOC-VCSN-TC Flowlines</h1> <div class="center"><iframe width="800" height="450" src="https://www.youtube.com/embed/YyMVAz8V9wI?rel=0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen></iframe></div> <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Troubleshoot the Main Unit</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/maintenance/Decon_CSH.jpg" alt="Troubleshoot the Main Unit"></div> <h3>The problem is most likely related to the TOC main unit. Use the [[troubleshooting->Troubleshooting]] menu item to resolve the problem with the main unit.</h3> <div class="buttons"> <span class="btn-yes">[[Troubleshooting->Troubleshooting]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"> <h3>Please choose a category</h3> <h4>Main Unit</h4> <span class="btn-link">[[No Peaks - CPN->No Peaks - CPN (3341)]]</span> <span class="btn-link">[[Poor Reproducibility - CPN->Poor Reproducibility - CPN (3814)]]</span> <span class="btn-link">[[Unstable Baseline - CPH->Unstable Baseline - CPN (10705)]]</span> <h4>TNM</h4> <span class="btn-link">[[Troubleshooting TNM-1 Power Problems - P->Troubleshooting TNM-1 Power Problems - P (4215)]]</span> <span class="btn-link">[[Troubleshooting TNM-1 READY State Problems - P->Troubleshooting TNM-1 READY State Problems - P (4222)]]</span> <span class="btn-link">[[Troubleshooting TNM-1 Reproducibility Problems - P->Troubleshooting TNM-1 Reproducibility Problems - P (4296)]]</span> <h4>Sampler</h4> <span class="btn-link">[[Troubleshooting ASI Reproducibility Problems - P->Troubleshooting ASI Reproducibility Problems - P (4343)]]</span> <span class="btn-link">[[Troubleshooting ASI-V Power Problems->Troubleshooting ASI-V Power Problems (4320)]]</span> <span class="btn-link">[[Troubleshooting ASI-V Rinse Problems - P->Troubleshooting ASI-V Rinse Problems - P (4330)]]</span> <h4>SSM</h4> <span class="btn-link">[[Troubleshooting No Peaks - SSM->Troubleshooting No Peaks - SSM (4183)]]</span> <span class="btn-link">[[Troubleshooting SSM Furnace Problems - P->Troubleshooting SSM Furnace Problems - S (4168)]]</span> <span class="btn-link">[[Troubleshooting SSM Power Problems->Troubleshooting SSM Power Problems (4163)]]</span> <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Troubleshooting ASI Reproducibility Problems - P</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/asi-reproducibility/ASI_Tubing-960x450-still.jpg" alt="Troubleshooting ASI Reproducibility Problems - P"></div> <h3>Examine the ASI-V flow lines and ensure that they are not kinked or bent causing a flow restriction. Verify that the syringe fills when the plunger descends. Examine the 8-port valve of the TOC-V and verify that port 2 is not leaking. Examine the flow lines for the presence of bubbles.</h3> <div class="ts-question">Are the ASI-V flow lines clean and free of obstruction?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Waste Tubing Position (4345)]]</span> <span class="btn-no">[[No->Replace ASI Flow Lines (10454)]]</span> <span class="btn-back"><<back "Back">></span> </div></div>

<div class="container"><h1 class="title">Troubleshooting ASI-V Power Problems</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/asi-rinse/ASI_Connections.jpg" alt="Troubleshooting ASI-V Power Problems"></div> <h3>ASI-V parameters are only active when the ASI-V is properly connected to the TOC-V. Verify that the power to the TOC-V is OFF before performing cabling procedures.</h3> <div class="ts-question">Are the communication and power cables properly connected?</div> <div class="buttons"><span class="btn-yes"><a href="https://www.ssi.shimadzu.com/forms/tech-support/index.html?product_category=VirtualAdvisor&product_name=TOC-V&page=webform_start">Contact Shimadzu</a></span> <span class="btn-no">[[No->Power and Signal Cable Connections (4319)]]</span> <span class="btn-back"><<back "Back">></span> </div></div>

<div class="container"><h1 class="title">Troubleshooting ASI-V Rinse Problems - P</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/asi-rinse/ASI_Rinse_CP.jpg" alt="Troubleshooting ASI-V Rinse Problems - P"></div> <h3>The Needle Rinse item determines whether the outside of the sampling needle will be washed after sampling and acid addition. Rinsing the needle prevents contamination from sample to sample. These items must be checked to enable rinsing of the needle.</h3> <div class="ts-question">Are the needle rinse parameters checked in the ASI tab of the Instrument Properties screen?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Rinse Bottle (4332)]]</span> <span class="btn-no">[[No->Turning ON the Rinse Function (10456)]]</span> <span class="btn-back"><<back "Back">></span> </div></div>

<div class="container"><h1 class="title">Troubleshooting No Peaks - SSM</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-l/common/Leak_Cylinder-960x450-still.jpg" alt="Troubleshooting No Peaks - SSM"></div> <h3>The SSM uses Oxygen (99.9%) as the carrier gas to allow combustion of the sample in an oxygen-rich environment. If high sensitivity analysis is to be performed with the TOC-V using oxygen as the carrier gas, use ultra pure oxygen. The carrier gas supply pressure must be at least 300 kPa (44 psi) and never more than 600 kPa (87 psi).</h3> <div class="ts-question">Are the carrier gases adequately supplied to the TOC-V and SSM-5000A?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Carbon and Sample Amounts (4186)]]</span> <span class="btn-no">[[No->Carrier Gas Connections (4184)]]</span> <span class="btn-back"><<back "Back">></span> </div></div>

<div class="container"><h1 class="title">Troubleshooting SSM Furnace Problems - S</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/ssm-furnace-problems/SSM_ComCable.jpg" alt="Troubleshooting SSM Furnace Problems - P"></div> <h3>The provided communication connection cable is labeled TOC and SSM to identify which end connects to each unit. Verify that the communication cable is connected properly to the TOC-V main unit and to the SSM-5000A. The digital I/O board must be installed into option board installation rack 2, 3, or 4 of the TOC-V.</h3> <div class="buttons"> <span class="btn-yes">[[Yes->SSM-5000A Furnace Power (4170)]]</span> <span class="btn-no">[[No->SSM-5000A Communication Connection (4167)]]</span> <span class="btn-back"><<back "Back">></span> </div></div>

<div class="container"><h1 class="title">Troubleshooting SSM Power Problems</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-l/common/SSM_Power-960x450-still-en_0.jpg" alt="Troubleshooting SSM Power Problems"></div> <h3>Connect the instrument to a 100-115V AC (100V series) or a 220-240V AC (200V series), 50/60 Hz power supply with at least a 7 A capacity. The instrument may not function properly if the voltage does not meet or exceeds theses ranges. The power cable contains three leads, one of which is the ground lead.</h3> <div class="ts-question">Is the power cord properly connected?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Power Switch - SSM (4165)]]</span> <span class="btn-no">[[No->SSM Power (4162)]]</span> <span class="btn-back"><<back "Back">></span> </div></div>

<div class="container"><h1 class="title">Troubleshooting TNM-1 Power Problems - P</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/maintenance/TNM_Power.jpg" alt="Troubleshooting TNM-1 Power Problems - P"></div> <h3>Connect the TNM-1 unit to a stable power supply with sufficient capacity to accommodate 2A or greater current. The instrument may not operate properly if the power supply voltage exceeds the range of AC 100-127 V+/- 10% or AC 220-240 V+/- 10%. In addition, for safety considerations, complete grounding is necessary to reduce the occurrence of signal noise. Perform grounding separately and avoid contact with water pipes, gas pipes, and lightning rods.</h3> <div class="ts-question">Is the power cord properly connected?</div> <div class="buttons"> <span class="btn-yes">[[Yes->TNM Communications Connections (4217)]]</span> <span class="btn-no">[[No->Power Supply Connection (4209)]]</span> <span class="btn-back"><<back "Back">></span> </div></div>

<div class="container"><h1 class="title">Troubleshooting TNM-1 READY State Problems - P</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/tnm-1-ready-state/TNM_PowerLight.jpg" alt="Troubleshooting TNM-1 READY State Problems - P"></div> <h3>Power to the TN Unit is controlled through the TOC-V main unit. The green power indicator on the front of the TNM-1 unit verifies that power is supplied to the TNM-1.</h3> <div class="ts-question">Is the green POWER indicator LED on the front of the TNM-1 lit?</div> <div class="buttons"> <span class="btn-yes">[[Yes->TNM O3GEN Indicator (4225)]]</span> <span class="btn-no">[[No->TNM Power (10461)]]</span> <span class="btn-back"><<back "Back">></span> </div></div>

<div class="container"><h1 class="title">Troubleshooting TNM-1 Reproducibility Problems - P</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/tnm-1-ready-state/TNM_PowerLight.jpg" alt="Troubleshooting TNM-1 Reproducibility Problems - P"></div> <h3>Power to the TN Unit is controlled through the TOC-V main unit. The green power indicator on the front of the TNM-1 unit verifies that power is supplied to the TNM-1.</h3> <div class="ts-question">Is the green POWER indicator LED on the front of the TNM-1 lit?</div> <div class="buttons"> <span class="btn-yes">[[Yes->TNM O3GEN Indicator (4298)]]</span> <span class="btn-no">[[No->TNM Power (10461)]]</span> <span class="btn-back"><<back "Back">></span> </div></div>

<div class="container"><h1 class="title">Turning ON the Rinse Function</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/asi-rinse/ASI_Rinse_CP.jpg" alt="Turning ON the Rinse Functio"></div> Rinse - Select this item to rinse the sampling needle with dilution water between each sample. Rinse after acid addition - Select this item to rinse the sampling needle with dilution water after each acid addition. <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div></div>

<div class="container"><h1 class="title">Turning Power to the TN Unit ON</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/tnm-1-ready-state/TNM_PowerON_CP.jpg" alt="Turning Power to the TN Unit ON"></div> <ol> <li>In the TOC-Control V main window, double-click the icon for the desired instrument. The Instrument Properties dialog box is displayed.</li> <li>Click the TOC tab.</li> <li>Click in the TN Power check box to select the option.</li> <li>Click the OK button.</li> </ol> The screen returns to the TOC-Control V main window. <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div></div>

<div class="container"><h1 class="title">Turning Power to the TN Unit ON</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/maintenance/TNM_PowerON_CP.jpg" alt="Turning Power to the TN Unit ON"></div> <ol> <li>In the TOC-Control V main window, double-click the icon for the desired instrument. The Instrument Properties dialog box is displayed.</li> <li>Click the TOC tab.</li> <li>Click in the TN Power check box to select the option.</li> <li>Click the OK button.</li> </ol> The screen returns to the TOC-Control V main window. <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div></div>

<div class="container"><h1 class="title">Unstable Baseline - CPN</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/maintenance/BkgndMonitor_P.jpg" alt="Unstable Baseline - CPH"></div> <h3>Open the Background Monitor screen and examine the displayed parameters.</h3> The Background Monitor screen displays the status for the autosampler and all of the installed instrument detectors. Toggle between the various instrument tabs to display the real time and status for all of the installed detectors. All of the parameters listed on the Background Monitor screen must have a GREEN checkmark for the READY lamp to illuminate. If a RED checkmark is displayed for any of the parameters, the READY lamp will not illuminate. <div class="ts-question">Are all of the parameters on the Background Monitor screen OK?</div> <div class="buttons"> <span class="btn-yes"><a href="https://www.ssi.shimadzu.com/forms/tech-support/index.html?product_category=VirtualAdvisor&product_name=TOC-V&page=webform_start">Yes</a></span> <span class="btn-no">[[No->Furnace Power (1746/1702)]]</span> <span class="btn-back"><<back "Back">></span> </div></div>

<div class="container"><h1 class="title">Waste Container Level</h1> <div class="center"><iframe width="800" height="450" src="https://www.youtube.com/embed/3l47k6uEvFQ?rel=0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen></iframe></div> <h3>Warnings</h3><img class="warning" style="float: left;" src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/virtual-advisor-warning-icon.png" alt="warning-icon"><strong>CAUTION: Drain discharge contains acids and other corrosive substances so always handle it with care to prevent spills and contact with the skin.</strong> <h3>Procedures</h3><ol> <li>Verify that the waste tubing does not touch the liquid in the container.</li> <li>When necessary, empty the container into an appropriate waste receptacle.</li> <li>The external drain tubing must always be lower than the drain port.</li> <li>Excessive backpressure will cause waste overflow inside the instrument.</li> </ol> <div class="buttons"> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Waste Tubing Position</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-l/common/WasteTubing-960x450-still.jpg" alt="Waste Tubing Position"></div> Waste drain tubing provides for external discharge of measured samples and other liquid waste. If a drainage pit is not available, use a 10-20 liter polypropylene container as the waste container. - Drainage occurs by means of gravity. - To minimize back pressure, ensure that the height of the waste tubing is never higher than the discharge port. - Do not allow the tip of the tubing to contact the surface of the liquid in the waste container. <h3>Warnings</h3><img class="warning" style="float: left;" src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/virtual-advisor-warning-icon.png" alt="warning-icon"><strong>NOTE: Insufficient drainage could cause waste liquid to overflow inside the instrument.</strong> <div class="ts-question">Is the waste tubing touching the liquid in the waste container?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Waste Container Level (504)]]</span> <span class="btn-no">[[No->Leak and Clog Check (3270)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Waste Tubing Position</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-l/common/WasteTubing-960x450-still.jpg" alt="Waste Tubing Position"></div> Waste drain tubing provides for external discharge of measured samples and other liquid waste. If a drainage pit is not available, use a 10-20 liter polypropylene container as the waste container. - Drainage occurs by means of gravity. - To minimize back pressure, ensure that the height of the waste tubing is never higher than the discharge port. - Do not allow the tip of the tubing to contact the surface of the liquid in the waste container. <h3>Warnings</h3><img class="warning" style="float: left;" src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/virtual-advisor-warning-icon.png" alt="warning-icon"><strong>NOTE: Insufficient drainage could cause waste liquid to overflow inside the instrument.</strong> <div class="ts-question">Is the waste tubing touching the liquid in the waste container?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Waste Container Level (504)]]</span> <span class="btn-no">[[No->Zero Point Detection (3706)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Waste Tubing Position</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/asi-reproducibility/WasteTubing-960x450-still.jpg" alt="Waste Tubing Position"></div> Waste drain tubing provides for external discharge of measured samples and other liquid waste. If a drainage pit is not available, use a 10-20 liter polypropylene container as the waste container. - Drainage occurs by means of gravity. - To minimize back pressure, ensure that the height of the waste tubing is never higher than the discharge port. - Do not allow the tip of the tubing to contact the surface of the liquid in the waste container. <h3>Warnings</h3><img class="warning" style="float: left;" src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/virtual-advisor-warning-icon.png" alt="warning-icon"><strong>NOTE: Insufficient drainage could cause waste liquid to overflow inside the instrument.</strong> <div class="ts-question">Is the waste tubing touching the liquid in the waste container?</div> <div class="buttons"><span class="btn-yes">[[Yes->Waste Container Level (504)]]</span> <span class="btn-no">[[No->Injecting from Port 1 (4347)]]</span> <span class="btn-back"><<back "Back">></span> </div></div>

<div class="container"><h1 class="title">Zero Point Detection</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/poor-reproducibility-cph/Zero_tr_CP.jpg" alt="Zero Point Detection"></div> Injection reproducibility depends upon the reproducibility of the syringe pump. The TOC-V must have a determined syringe pump zero point in order to maintain injection reproducibility. The zero point of TOC-V syringe pump must be determined after any syringe replacements. <div class="ts-question">Has the syringe pump zero point detection procedure been performed recently?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Dilution Water Level (3708)]]</span> <span class="btn-no">[[No->Syringe Zero Point Detection - CP* (467)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Leak and Clog Check</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-l/common/LeakClog-960x450-still_0.jpg" alt="Leak and Clog Check"></div> The leak check is a procedure that examines the TOC main unit for leaks or clogs in the instrument components and flow lines. Click 'No' to transfer to the Leak and Clog Check procedure. The Leak Check procedure is specific to the model of TOC analyzer in your instrument configuration. <h3>Warnings</h3><img class="warning" style="float: left;" src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/virtual-advisor-warning-icon.png" alt="warning-icon"><strong>NOTE: Hand-tighten the connections in this instrument. Using a wrench may damage the connections.</strong> <div class="ts-question">Has the leak and clog check procedure been performed recently?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Combustion Tube Bottom Connections (3293/3854)]]</span> <span class="btn-no">[[No->Leak and Clog Check - CPN (3053)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Connections in the TOC-V</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/maintenance/Leak_Connect_N.jpg" alt="Connections in the TOC-V"></div> <h3>The TOC-V includes many connections where leaks could occur. Use the flow path at the right to examine each connection and verify that they are finger tight. The TOC-V is not a pressurized system and therefore does not require the connections to be more than finger tight. Press the next button to continue looking for the leak or clog.</h3> <div class="ts-question">Press the Next button to continue looking for the leak or clog.</div> <div class="buttons"> <span class="btn-yes">[[Next->Checking the Flow Rate (2995/3083)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Disconnect the Flowmeter</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/maintenance/Leak_Flowmeter.jpg" alt="Disconnect the Flowmeter"></div> <h3>Disconnect the tubing from the flow meter outlet (top). If the flow rate can be adjusted to within the normal range, there is a blockage in the flow path downstream from the flow meter. If the flow rate cannot be adjusted with the flow meter outlet disconnected, the flow meter is malfunctioning and will need to be cleaned or replaced.</h3> <div class="ts-question">Is it possible to adjust the flow rate to the normal range with the flow meter outlet disconnected?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Humidifier Outlet - Dehumidifier Inlet (3062)]]</span> <span class="btn-no">[[No->Clean the Flowmeter (10451)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">Humidifier Outlet - Dehumidifier Inlet</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/maintenance/Leak_Jumper_01.jpg" alt="Humidifier Outlet"></div> <h3>Use an extra piece of tubing to connect the humidifier outlet to the dehumidifier inlet. This bypasses the check valve, combustion tube, cooling coil and pure water trap. If the instrument flow meter returns to normal, there is a leak or clog in one of the bypassed areas. If the instrument flow meter reading does NOT return to normal, the leak or clog is in an area that was not bypassed.</h3> </div> <div class="ts-question">Does the instrument flow meter reading return to normal with this bypass in place?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Combustion Tube Outlet - Dehumidifier Inlet (3063)]]</span> <span class="btn-no">[[No->Clean the Flowmeter (10451)]]</span> <span class="btn-back"><<back "Back">></span> </div>

<div class="container"><h1 class="title">Combustion Tube Outlet - Dehumidifier Inlet</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/maintenance/Leak_Jumper_01.jpg" alt="Humidifier Outlet"></div> <h3>Allow the combustion tube to cool. Use an extra piece of tubing to connect the combustion tube outlet to the dehumidifier inlet. This bypasses the cooling coil and pure water trap. if the instrument flow meter reading returns to normal, the clog or leak is in the pure water trap or the cooling coil. Clean the pure water trap and or replace the cooling coil and the appropriate connecting tubing. If the flow meter reading does NOT return to normal, the clog or leak is in the combustion tube or check valve. Examine the combustion tube and catalyst and or replace the check valve.</h3> </div> <div class="ts-question">Does the instrument flow meter reading return to normal with this bypass in place?</div> <div class="buttons"> <span class="btn-yes">[[Yes->Pure Water Trap Cleaning (461)]]</span> <span class="btn-no">[[No->Catalyst - Standard Sensitivity (439)]]</span> <span class="btn-back"><<back "Back">></span> </div> </div>

<div class="container"><h1 class="title">SSM-5000A Furnace Power</h1> <div class="center"><img src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/toc-v/maintenance/SSM_Furnace_CS.jpg" alt="SSM-5000A Furnace Power"></div> <h3>Power to the furnaces in the SSM-5000A is controlled through the TOC-V main unit. Press the [F4] Conditions key in the Initial Display screen. The Conditions-Unit screen is displayed. The furnaces for the IC and TC combustion tubes must be set to ON in the Conditions screen on the TOC-V.</h3> <h3>Warnings</h3><img class="warning" style="float: left;" src="https://www.ssi.shimadzu.com/sites/ssi.shimadzu.com/files/support/virtual-advisors/virtual-advisor-warning-icon.png" alt="warning-icon"><strong>NOTE: If the SSM section on the Conditions-Unit screen is not enabled, contact your Shimadzu representative.</strong> <div class="ts-question">Is the temperature for the SSM-TC furnace or the SSM-IC furnace set to ON in the Conditions screen?</div> <div class="buttons"> <span class="btn-yes">[[Yes->SSM-5000A I/O Board Settings (4179/4172)]]</span> <span class="btn-no">[[No->Furnace Parameters (10460/10709)]]</span> <span class="btn-back"><<back "Back">></span> </div></div>